At a Glance
- Tasks: Lead high-quality care services and ensure compliance with CQC standards.
- Company: Join AJ Case Management, a leader in bespoke clinical services since 2013.
- Benefits: Enjoy birthday off, discounts, health plans, and professional development opportunities.
- Other info: Hybrid role with flexible hours and a supportive, inclusive work environment.
- Why this job: Make a real difference in people's lives while advancing your career.
- Qualifications: Registered healthcare professional with leadership experience and strong communication skills.
The predicted salary is between 40000 - 44962 £ per year.
AJ Case Management was established in 2013 to offer bespoke clinical services and support in everyday activities to our clients, enabling them to live a fulfilling and happy life.
This is an exciting opportunity to join AJ Case Management, in a pivotal role.
As the Registered Manager, you will lead the safe, compliant and high-quality delivery of services, ensuring full adherence to CQC (Care Quality Commission), standards and regulatory expectations.
Acting as the case management brand’s key point of contact for inspectors and external stakeholders, you will drive a culture of outstanding care through robust governance, safeguarding oversight, and continuous improvement.
You will champion policy compliance, support complex case management, and provide visible leadership across the service—ensuring teams are inspection-ready, well-informed and aligned to best practice.
Through strong communication, effective incident management, and commitment to training and development, you will play a vital role in shaping service excellence and contributing to ACG’s wider clinical and operational strategy.
The Role
This is a hybrid role with travel required. We are happy to consider applications for full-time or part-time hours.
Key Responsibilities
- Act as the Registered Manager, ensuring the service remains fully compliant with CQC and all relevant legislation.
- Lead the delivery of safe, high-quality, person-centred services, driving continuous improvement and striving for Outstanding outcomes.
- Be the primary point of contact for CQC, leading regulatory inspections, managing compliance, and submitting statutory returns and notifications.
- Develop, review and implement policies, procedures and governance frameworks in line with regulatory and organisational requirements.
- Oversee safeguarding, risk management, incident reporting and complaints, ensuring timely and effective resolution.
- Work closely with the Clinical Lead and Case Managers to oversee complex care packages and ensure exceptional client outcomes.
- Provide visible, supportive leadership, fostering a positive culture of accountability, collaboration and continuous learning.
- Ensure all colleagues receive effective induction, mandatory training and ongoing professional development, maintaining high levels of competency and compliance.
- Use quality and performance data to monitor standards, identify opportunities for improvement and implement service enhancements.
- Support the strategic growth of the service by building strong stakeholder relationships and identifying opportunities to improve operational performance.
About You
- Registered healthcare or social care professional (e. g. Nurse, Occupational Therapist, Physiotherapist, Social Worker or Psychologist) with current professional registration.
- Level 5 Leadership & Management qualification is desirable (not required for registered healthcare professionals).
- Significant experience within case management, with a strong understanding of CQC and regulatory compliance.
- Previous experience as a Registered Manager or in a senior operational leadership role within a regulated health or social care service is desirable.
- Strong knowledge of governance, safeguarding, quality assurance, risk management and continuous service improvement.
- Proven leadership skills with the ability to inspire teams, manage change and build a positive, high-performing culture.
- Excellent decision-making, communication and stakeholder management skills, with the confidence to manage complex situations and regulatory requirements.
- Highly organised with strong IT skills and the ability to manage multiple priorities in a fast-paced environment.
- Committed to delivering outstanding, person-centred care and driving excellence across the service.
- Successful candidates will be required to undergo an Enhanced DBS
We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions.
To support this, we are a Disability Confident employer.
At Active Care Group we want everyone to feel welcome and supported.
We encourage applications from people of all backgrounds and experiences.
If you need any reasonable adjustments during the recruitment or interview process, just let us know and we’d be very happy to discuss this with you.
What to look forward to
- Birthday off
Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
Benefits Hub giving discounts and savings on your weekly shop
- Free 24 hour confidential
Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
- Access to join a
Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
- We recognise outstanding
- Active Behaviours via the
- Active Awards programme
- Enhanced Sick & Maternity Pay benefits
- Refer a Friend
- Scheme and earn yourself up to
- £1500 by recommending someone you know
- ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group
- #J-18808-Ljbffr
Registered Manager employer: AJ Case Management
AJ Case Management is an exceptional employer that values flexibility and work-life balance, offering remote working options alongside the opportunity to engage directly with clients and multidisciplinary teams across Oxfordshire, London, and Hampshire. With a strong focus on professional development, employees are encouraged to grow their skills in a supportive environment, making it a rewarding place for those passionate about making a difference in the lives of individuals with brain injuries.
StudySmarter Expert Advice🤫
We think this is how you could land Registered Manager
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at AJ Case Management!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at AJ Case Management.
We think you need these skills to ace Registered Manager
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at AJ Case Management. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to AJ Case Management and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at AJ Case Management. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to AJ Case Management's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at AJ Case Management
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with AJ Case Management.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at AJ Case Management will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact AJ Case Management and how you would contribute to adapting HR strategies.
