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For Companies At a Glance
- Tasks: Create engaging content for our award-winning website and shape user experiences.
- Company: Join AJ Bell, a fast-growing investment platform with a collaborative culture.
- Benefits: Enjoy 26+ days holiday, health plans, gym membership, and professional development.
- Why this job: Make a real impact in UX design while helping users navigate financial information.
- Qualifications: 6+ years in UX content design, strong writing skills, and a passion for accessibility.
- Other info: Hybrid working model with a focus on team collaboration and personal growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
To further our expansion, we are now recruiting for a Senior UX Content Designer to play a prominent role in our UX Team, designing clear, compelling and accessible content for our award‑winning public website. We are looking for someone with a minimum of 6 years’ experience in UX design with a passion for making content sing and who wants to play a leading role in helping embed a consistent content strategy and voice across our digital channels.
What You’ll Do
- Creativity: Demonstrate expertise in creating human, clear, and engaging content experiences that build trust and help users understand complex financial information.
- Ownership: Take responsibility for the end‑to‑end UX design process for the AJ Bell public website – helping shape the wider UX design practice from ideation and structure through to delivery.
- Content Strategy: Work hand in hand with our Content team to shape our direction using UX principles to achieve our brand promise of feel, good investing.
- UX Collaboration: Work closely with other UX designers within D2C to ensure seamless, accessible, and user‑centred experiences.
- Brand knowledge: Understand and champion our brand language and values, translating them into content that builds consistency, credibility, and warmth across every page and journey.
- Design systems: Contribute to the development of content standards and patterns within our design system and Figma component library, ensuring clarity, consistency and reusability.
- Accessibility: Write and structure content to meet WCAG standards, ensuring inclusivity for all users.
- Decision making: Make strategic choices about language, hierarchy and information design, balancing user needs, business goals and compliance considerations.
- Research: Partner with UX researchers to test content and tone, use data to iterate and continuously improve site performance, and make evidence‑based recommendations.
- Measurement: Define and track content success metrics – including engagement, readability, comprehension and conversion.
- Communication: Confidently present and justify content decisions to stakeholders, articulating how your work contributes to business outcomes and user satisfaction.
- Advocacy: Be an advocate for content design across AJ Bell, helping others understand the role of language in shaping user experience.
- Mentorship: Inspire and guide junior content designers or writers, offering constructive feedback and coaching.
- Contribute: Take an active role in UX critique sessions, content reviews and collaborative workshops.
What You’ll Have
- Confident communicator with exceptional writing and editing skills
- Strong collaboration skills
- Passionate about inclusive design, clarity, accessibility and simplicity
- Excellent business acumen
- Brand awareness and experience translating tone of voice into digital content
- Strategic thinker who can connect content decisions to measurable outcomes
- Minimum 6 years’ experience in UX content design, content strategy or UX writing
- Expert in structuring content for digital journeys and navigation
- Deep understanding of user psychology, readability and comprehension
- Accessibility expertise
- Experience in mentoring or guiding junior writers
- Proven ability to manage multiple projects simultaneously
- Naturally inquisitive and data‑driven
- Self‑motivated and ambitious
- Naturally creative
About Us
AJ Bell is one of the fastest‑growing investment platform businesses in the UK, offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award‑winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Our Perks and Benefits
- Starting holiday entitlement of 26 days, increasing up to 31 days with length of service
- Holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 7%
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan – provided by Medicash
- Discounted private healthcare scheme and dental plan
- Free gym membership, with an on‑site gym providing a wide range of free classes
- Employee Assistance Programme
- Bike loan scheme
- Sick pay + pledge
- Enhanced maternity, paternity, and shared parental leave
- Discounted nursery fees at Kids Planet on Exchange Quay
- Loans for travel season tickets
- Death in service scheme
- Dedicated time for proof‑of‑concepts and assessing new tech
- Support to attend conferences, events and meet‑ups
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Parking at Exchange Quay
- Personal development programmes built around you and your career goals, including access to personal skills workshops
- Ongoing technical training
- Professional qualification support
- Talent management programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
- Casual dress code
- Access to a range of benefits from our sponsorship deals
Hybrid Working
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full‑time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
Equal Employment Opportunity
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Senior UX Content Designer - D2C employer: Aj Bell
Contact Detail:
Aj Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Content Designer - D2C
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your portfolio! Make sure it’s up-to-date and highlights your best work. When you get the chance to chat with hiring managers, be ready to discuss how your projects align with their needs and how you can contribute to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their brand voice and values so you can demonstrate how you’ll fit right in. Tailor your responses to show that you’re not just a great designer, but also a great cultural match.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at AJ Bell and contributing to our mission of making investing easier for everyone.
We think you need these skills to ace Senior UX Content Designer - D2C
Some tips for your application 🫡
Show Your Creative Side: When you're crafting your application, let your creativity shine! Use engaging language and examples that demonstrate how you've made content sing in your previous roles. We want to see your passion for creating clear and compelling user experiences.
Tailor Your Content Strategy: Make sure to align your application with our brand voice and values. Highlight your experience in shaping content strategies that resonate with users and meet business goals. This is your chance to show us how you can contribute to our mission of feel-good investing!
Be Data-Driven: We love a good data story! In your application, mention how you've used metrics to measure content success in the past. Show us how you've iterated on your work based on user feedback and data insights – it’s all about continuous improvement!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Aj Bell
✨Showcase Your Creativity
As a Senior UX Content Designer, creativity is key. Prepare examples of your past work that demonstrate how you've created engaging and clear content experiences. Be ready to discuss the thought process behind your designs and how they helped users understand complex information.
✨Understand the Brand Inside Out
AJ Bell values brand consistency and voice. Research their brand language and values thoroughly before the interview. Think about how you can translate these into your content design and be prepared to share ideas on how to enhance their digital presence.
✨Prepare for Collaboration
Collaboration is crucial in this role. Be ready to discuss how you've worked with other designers and teams in the past. Highlight your experience in mentoring junior designers and how you’ve contributed to team projects, showcasing your ability to foster a collaborative environment.
✨Data-Driven Decision Making
AJ Bell is looking for someone who can connect content decisions to measurable outcomes. Brush up on your knowledge of content success metrics and be prepared to discuss how you've used data to iterate and improve content in previous roles. This will show your strategic thinking and understanding of user needs.
