Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure business resilience through mapping, testing, and reporting on critical processes.
- Company: Join AJ Bell, a fast-growing investment platform with a collaborative culture.
- Benefits: Enjoy 25+ days holiday, pension schemes, bonuses, and personal development opportunities.
- Why this job: Make a real impact on customer outcomes while developing your skills in a dynamic environment.
- Qualifications: 3+ years in Financial Services with strong organisational and communication skills.
- Other info: Hybrid working model with a focus on teamwork and personal growth.
The predicted salary is between 28800 - 48000 £ per year.
The Operational Resilience team is a first line assurance oversight team who work with colleagues at all levels across the business to understand our business services, their underlying processes and ensure their dependencies are mapped, regularly tested, and reported appropriately. The Operational Resilience Analyst delivers a varied programme of work which is documented in the Operational Resilience Plan.
As an Operational Resilience Analyst, you will also play a role in ensuring the firm meets its obligations under the FCA’s Consumer Duty. Your work will directly support the firm’s commitment to delivering good outcomes for customers including ensuring continued resiliency of the assets which we rely on to deliver services to our customers.
What does the job involve?
The Operational Resilience Analyst is responsible for the delivery of the Operational Resilience objectives as set out in the Operational Resilience Methodology. This is achieved by:
- Taking ownership of several resilience mapping workbooks and ensuring that they remain current and complete, clearly evidencing where there are contingency gaps.
- Supporting the Operational Resilience Manager to review Impact Tolerances, ensuring relevant metrics are collated, analysed and documented.
- Leading on the delivery and robust documentation of a broad range of scenario tests, which includes producing delivery slides, running desktop exercises, performing data analysis, and simulation exercises and ensuring all related materials are accurate and complete.
- Assisting with the design of resilience targets, working with the wider business to ensure that resilience tests are performed where necessary by Technology Services.
- Takes ownership of documenting in-depth lessons learned and vulnerabilities following scenario testing or real disruption and can articulate the findings to a senior audience.
- Maintaining and/or monitoring resilience related policies, procedures and response plans.
- Producing clear and accurate MI and reporting in various formats each month.
- Assisting with the collation and documentation of Third Party Supplier resilience assurance and escalating effectively where there are resilience gaps.
What you’ll have
This role sits within the First Line Assurance Oversight team and is ideal for someone with a strong understanding of our business operations or previous experience in Operational Resilience. The successful candidate will be able to demonstrate the following skills and experience:
- Minimum of three years’ experience in the Financial Services sector within an oversight role or a role which has required meticulous documentation and professionalism.
- Highly organised with a strong sense of governance.
- Can work independently as well as part of a team.
- Able to communicate proactively and confidently to influence stakeholders across the business.
- Is forward thinking and anticipates deadlines without prompting.
- Has a genuine interest in resilience and strengthening our capabilities and contingency planning.
- Has a strong sense of ownership.
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK’s 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®.
At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.
What we offer:
- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service plus a holiday buy and sell scheme.
- A choice of pension schemes with matched contributions up to 6%.
- Discretionary bonus scheme.
- Annual free share awards scheme.
- Buy As You Earn (BAYE) Scheme.
- Health Cash Plan – provided by SimplyHealth.
- Discounted private healthcare scheme and dental plan.
- Free on-site gym providing a wide range of free classes.
- Employee Assistance Programme.
- Sick pay+ pledge.
- Enhanced maternity, paternity, and shared parental leave.
- Discounted nursery fees at Kids Planet on Exchange Quay.
- Loans for travel season tickets.
- Charitable giving opportunities through salary sacrifice.
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more.
- Parking at Exchange Quay (Subject to availability).
- Personal development programmes built around you and your career goals, including access to personal skills workshops.
- Ongoing technical training.
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off.
- Monthly leadership breakfasts and lunches.
- Casual dress code.
- Access to a range of benefits from our sponsorship deals.
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
If you like the sound of the above or just want to know more about the company and the role, we’d love to speak to you.
Operational Resilience Analyst in Salford employer: Aj Bell
Contact Detail:
Aj Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Analyst in Salford
✨Tip Number 1
Network like a pro! Reach out to current employees at AJ Bell on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Operational Resilience Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of operational resilience and the FCA’s Consumer Duty. We recommend creating a list of potential questions you might be asked and practising your responses with a friend.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've managed complex projects or documentation in the past. This will demonstrate your ability to handle the meticulous nature of the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you top of mind for the hiring team.
We think you need these skills to ace Operational Resilience Analyst in Salford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Resilience Analyst role. Highlight your experience in financial services and any relevant oversight roles. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about operational resilience and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Organisational Skills: Since this role requires meticulous documentation and governance, make sure to showcase your organisational skills in your application. We want to know how you keep things on track and manage deadlines like a pro!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Aj Bell
✨Know Your Stuff
Make sure you understand the key responsibilities of an Operational Resilience Analyst. Familiarise yourself with resilience mapping, impact tolerances, and scenario testing. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your meticulous documentation skills and governance awareness. Highlight any experience you have in the Financial Services sector, especially in oversight roles, as this will resonate well with the interviewers.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. You’ll need to influence stakeholders, so being proactive in your communication is key. Consider how you can convey complex information simply and effectively during the interview.
✨Demonstrate Your Passion
Express your genuine interest in operational resilience and contingency planning. Share your thoughts on how you can contribute to strengthening the firm's capabilities. This enthusiasm can set you apart from other candidates who may not show the same level of commitment.