AJ Bell ensures exceptional consumer outcomes by engaging customers through outbound calls, gathering feedback, and sharing insights with management and the Product team to drive continual improvement.
The role supports collecting feedback across channels, presenting actionable insights, and assisting different teams to maintain a high-quality customer experience. It operates on a hybrid model with a starting salary of £28,662.
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Customer Experience & Feedback Specialist in Salford employer: AJ Bell
AJ Bell is an exceptional employer located in Manchester, offering a supportive and collaborative work culture that prioritises employee well-being and growth. With competitive salaries, generous holiday allowances, and tailored learning opportunities, employees are encouraged to thrive both personally and professionally. The company’s commitment to inclusivity and its recognition as one of the UK’s Best 100 Companies to Work For make it an attractive place for those seeking meaningful and rewarding employment in the finance sector.
