At a Glance
- Tasks: Lead fee and interest changes, ensuring accuracy and compliance across the business.
- Company: Join AJ Bell, a fast-growing investment platform with a supportive culture.
- Benefits: Enjoy 27 days holiday, pension contributions, bonuses, and health plans.
- Other info: Hybrid working model with a friendly team and opportunities for personal growth.
- Why this job: Make a real impact on financial governance while developing your career.
- Qualifications: Strong stakeholder management, organisational skills, and experience in team leadership required.
The predicted salary is between 55000 - 65000 € per year.
We’re looking for a Revenue Assurance Manager to lead the governance and delivery of fee and interest changes across the business. The role is accountable for ensuring charges are applied accurately and in line with the Group’s pricing structures, supported by robust control frameworks.
In this role, you’ll own the end-to-end pricing change lifecycle, to ensure compliant delivery, strong stakeholder engagement, and ongoing improvement of the processes that underpin charging accuracy and control.
What you’ll be doing:
- Act as a central point of coordination for fee and interest-related change requests from across the business.
- Own and operate the process for all fee/interest change requests submitted, setting clear entry criteria and prioritisation, and ensuring changes are not progressed without required sponsorship, documentation and impact assessment.
- Make timely decisions within remit, escalating only where decisions exceed delegated authority or create material customer/regulatory risk.
- Ensure the team is properly resourced through proactive recruitment and manage departmental cover, including holiday management, training, and other absences.
- Manage the performance of the team, including performance reviews, 1-2-1s and capability procedures.
- Coordinate and prioritise with key stakeholders to ensure the timely, consistent, and compliant delivery of pricing changes, fee updates, and system upgrades.
- Coordinate and assure UAT readiness and completion across stakeholders, ensuring test outcomes, evidence and signoffs meet governance standards before implementation.
- Manage end-to-end pricing change projects, ensuring fees are applied correctly and in line with policy.
- Recommend and implement process improvements to strengthen controls and increase efficiency.
- Ensure pricing changes are implemented with appropriate control design consideration.
- Support and enable the business to achieve its regulatory requirements, including consumer duty.
- Maintain clear documentation and ensure compliance with internal policies and regulatory expectations.
- Support stakeholder training and communication to build understanding of pricing change processes and policies.
- Prepare and own PCWG meeting packs and monthly forums for pricing change delivery, capturing deadlines and risks, tracking progress to completion, and maintaining a clear audit trail of decisions.
- Support the Senior Revenue Assurance Manager with all pricing changes, including the review of all test results and creation of necessary documentation for final approval.
- Identify, control, and manage risks within own business area, or others as appropriate.
What you’ll bring:
- Strong stakeholder management and influencing skills.
- Strong organisational and time management skills, with the ability to manage multiple activities simultaneously, prioritising effectively, meeting deadlines, and mitigating risks.
- High attention to detail and accuracy, particularly when managing documentation, controls, and audit trails.
- Excellent verbal and written communication skills, with the ability to engage and liaise with numerous stakeholders.
- Experience in supporting stakeholder training and communicating complex processes and policies effectively.
- Self-motivated with a strong sense of ownership and accountability for work delivered.
- Proven experience in managing and leading teams, with a strong track record of effectively overseeing staff performance, conducting performance reviews, and implementing capability procedures.
- Familiarity with User Acceptance Testing (UAT) procedures, with the ability to assist in system upgrades, pricing changes, and associated documentation.
- Strong problem-solving and analytical skills, with a methodical approach to resolving issues and generating insights.
- Ability to challenge existing processes and propose process improvements for increased efficiency and compliance with internal controls.
- Strong understanding of regulatory requirements for fee and pricing accuracy.
- Expertise in Excel and JIRA to manipulate data, generate insights, and report on project status, risks, issues, and outcomes.
- Proven experience using Power BI to extract, analyse, and present data from multiple sources to support pricing change governance and assurance activities.
- Excellent planning, organisation, time management and problem-solving skills.
- Logical mindset: able to solve problems and confidently communicate effectively with other team members and stakeholders.
- Experience in managing high‑volume change backlogs, including prioritisation based on risk, customer impact, and regulatory considerations.
- Understanding of AJ Bell products, services, and systems is advantageous.
About AJ Bell
AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award-winning solutions for everyone, from professional financial advisers to first-time investors. Today, over 723,000 customers trust us to manage more than £108.7 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture.
What we offer:
- 27 days holiday, increasing with service + buy/sell scheme + bank holidays
- 8% Pension with matched contributions
- Discretionary bonus scheme
- Share schemes (including free shares and BAYE)
- Health Cash Plan and discounted private healthcare
- Free onsite gym
- Enhanced family leave (subject to qualifying criteria)
- Travel and bike loan schemes
- Employee Assistance Programme
Life at AJ Bell:
- Regular social events including summer and Christmas parties
- Learning and development opportunities tailored to you
- Casual dress code
- Friendly, supportive team environment
Our ways of working:
We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there’s an initial period of full-time office working to help you settle in and build relationships.
Inclusion & diversity:
We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
Revenue Assurance Manager employer: Aj Bell
AJ Bell is an exceptional employer, recognised as one of the UK’s Best 100 Companies to Work For, offering a supportive and collaborative culture that prioritises employee well-being and growth. With benefits such as 27 days holiday, a generous pension scheme, and tailored learning opportunities, employees are empowered to thrive in their roles while enjoying a healthy work-life balance through hybrid working arrangements. The company fosters an inclusive environment, ensuring that all team members feel valued and respected, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experiences and how they relate to the Revenue Assurance Manager role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Revenue Assurance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in revenue assurance and stakeholder management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Attention to Detail:Given the importance of accuracy in this role, it’s crucial to demonstrate your high attention to detail. Use specific examples from your past work where you’ve successfully managed documentation and controls to ensure compliance.
Engage with Our Values:At StudySmarter, we value a supportive and collaborative culture. When writing your application, reflect on how you embody these values and how you can contribute to our team environment. It’ll help us see you as a great fit!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aj Bell
✨Know Your Numbers
As a Revenue Assurance Manager, you'll be dealing with fees and pricing structures. Brush up on your financial metrics and be ready to discuss how you've managed or improved pricing accuracy in previous roles. This shows you understand the core of the job.
✨Stakeholder Engagement is Key
Prepare examples of how you've successfully engaged with stakeholders in the past. Think about times when you coordinated changes or communicated complex processes. Being able to demonstrate strong stakeholder management skills will set you apart.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in managing pricing changes or team performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your analytical approach to problem-solving.
✨Familiarise Yourself with UAT Procedures
Since User Acceptance Testing is part of the role, make sure you can talk about your experience with UAT. Discuss how you've ensured readiness and compliance in past projects, as this will show your understanding of the processes involved.
