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- Tasks: Lead design projects and create user-friendly internal tools.
- Company: Join AJ Bell, a fast-growing investment platform with a vibrant culture.
- Benefits: Enjoy 25+ days holiday, health plans, gym membership, and personal development opportunities.
- Why this job: Make a real impact by collaborating closely with internal teams and shaping user experiences.
- Qualifications: 2-3 years in UX, creativity, and a passion for user-centred design.
- Other info: Be part of a supportive team that champions Women in Tech initiatives.
The predicted salary is between 30000 - 42000 £ per year.
Our UX Ops & Regs team is a small but growing squad focused on improving internal experiences for our agents and customers and part of a larger centralised UX function. Our team includes designers at all levels, including an apprentice, and we actively support Women in Tech initiatives. We’re looking for a Middleweight UX Designer who can bring creativity, curiosity, and a user-centred mindset to help shape the future of our internal tools and processes.
Why this role is unique:
Unlike many UX roles, you’ll have the privileged opportunity to sit with our internal teams regularly, getting to know their workflows, challenges, and wins firsthand. This close collaboration means your designs will be grounded in real-world insights and have an immediate impact.
What you’ll do:
- Lead Design Projects: Own end-to-end design delivery, from discovery and research through to implementation.
- Immerse Yourself in the User Environment: Spend time with our internal teams to understand their day-to-day processes, pain points, and successes.
- Create Wireframes & Prototypes: Translate ideas into tangible design assets (prototyping experience is beneficial but not essential).
- Collaborate Across Teams: Work closely with developers, business analysts, and stakeholders to ensure seamless delivery.
- Manage Iterative Design: Use feedback and data to refine solutions and improve usability.
- Contribute to Design Systems: Help to build, maintain, and evolve our design system for consistency and accessibility, updating and creating components based on product roadmaps and evidence gathered from research, while holding teams accountable for correct usage and adoption.
- Champion UX Research: Liaise with our research team and set up user testing sessions to validate ideas.
- Advocate for UX: Share insights through blogs, workshops, and proactive engagement across the business.
- Contribute to Team Culture: Take part in weekly/monthly show and tells and critique sessions, and collaborate with junior team members at different stages of their development.
- Map and simplify complex operational processes, translating them into clear and efficient digital journeys for internal teams.
We are looking for someone who is:
- Naturally creative and inquisitive
- Confident communicator and collaborator
- Passionate about user-centred design
- Comfortable troubleshooting and problem-solving
- Adaptable and keen to learn
Skills & Experience:
- 2–3 years in a UX role (agency or in-house)
- Expertise in User-Centred Design principles
- Knowledge of visual design principles and accessibility standards
- Awareness of current UX/UI trends
- Beneficial but not essential:
- Experience or interest in UX research
- Experience or interest in service design principles
- Understanding of working within CASS/regulatory/compliance restrictions
- Experience using or building a design system
About us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 640,000 customers using our award-winning platform propositions to manage assets totaling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®.
What we offer:
- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
- Holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 6%
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan – provided by Medicash
- Discounted private healthcare scheme and dental plan
- Free gym membership, with an on-site gym providing a wide range of free classes
- Employee Assistance Programme
- Bike loan scheme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Discounted nursery fees at Kids Planet on Exchange Quay
- Loans for travel season tickets
- Death in service scheme
- Dedicated time for proof-of-concepts and assessing new tech
- Support to attend conferences, events, and meet-ups
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Parking at Exchange Quay
- Personal development programmes built around you and your career goals, including access to personal skills workshops
- Ongoing technical training
- Professional qualification support
- Talent management programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
- Casual dress code
Hybrid working:
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
UX Designer - Ops & Regs in Manchester employer: Aj Bell
Contact Detail:
Aj Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Designer - Ops & Regs in Manchester
✨Tip Number 1
Get to know the company inside out! Research AJ Bell, their values, and their UX Ops & Regs team. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for interviews by practising common UX design questions and scenarios. Think about how you can showcase your creativity and user-centred mindset through real examples from your past work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at AJ Bell.
We think you need these skills to ace UX Designer - Ops & Regs in Manchester
Some tips for your application 🫡
Show Your Creative Side: As a UX Designer, creativity is key! Make sure your application reflects your unique design style and approach. Use visuals or links to your portfolio to showcase your best work.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight how your skills and experiences align with the specific needs of our UX Ops & Regs team. We love seeing how you can contribute!
Be User-Centred: Remember, this role is all about understanding users. In your application, share examples of how you've put user needs at the forefront of your design process. Show us your user-centred mindset!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aj Bell
✨Know Your Users
Before the interview, dive deep into understanding the internal teams you'll be working with. Familiarise yourself with their workflows and challenges. This will not only show your curiosity but also help you discuss how your designs can directly impact their day-to-day processes.
✨Showcase Your Design Process
Be ready to walk through your design projects from start to finish. Highlight your approach to user-centred design, including how you gather feedback and iterate on your work. This demonstrates your ability to manage design projects effectively and adapt based on user needs.
✨Prepare for Collaboration Questions
Since this role involves working closely with developers and stakeholders, think of examples where you've successfully collaborated in the past. Be prepared to discuss how you handle feedback and ensure seamless delivery across teams.
✨Bring Your Creativity to Life
Have a few wireframes or prototypes ready to share during the interview. Even if prototyping experience isn't essential, showcasing your creative ideas can set you apart. It shows you're proactive and passionate about translating concepts into tangible designs.
