At a Glance
- Tasks: Support customer marketing campaigns and collaborate with cross-functional teams.
- Company: Join AJ Bell, a fast-growing investment platform with a supportive culture.
- Benefits: Starting salary of £30,000, 25 days holiday, and health cash plan.
- Other info: Enjoy regular social events and tailored learning opportunities in a friendly team.
- Why this job: Make a real impact in customer marketing while developing your skills.
- Qualifications: 1+ years in customer marketing, strong attention to detail, and creativity.
The predicted salary is between 30000 - 30000 £ per year.
We're now looking for a Customer Marketing Executive to support the AJ Bell Direct to consumer marketing team in their role to drive customer growth and increase their value to the business. The Customer Marketing Executive will help the AJ Bell D2C marketing team in a wide variety of ways, allowing them to grow their current skill set. The role will assist in the development of customer marketing campaigns, with a focus on email, ensuring compliance with regulatory requirements.
What you’ll be doing:
- Assist with the planning and execution of customer communications (multi‑channel), including campaigns such as tax year end (TYE).
- Make sure all assets have been signed off by compliance and key stakeholders and captured for audit purposes.
- Write clear and concise marketing briefs.
- Collaborate with cross‑functional teams such as Marketing, Brand, Product, Legal, Compliance and Data to deliver best‑in‑class email content.
- Work closely with our CRM team and Strategy & Insights team to deliver time relevant results.
- Support and enable the business to deliver good outcomes for retail customers by helping achieve any regulatory requirements, including consumer duty.
What you’ll bring:
- 1+ years’ experience in customer marketing.
- Excellent attention to detail with excellent proofreading skills.
- Knowledge of email marketing.
- Good organisational skills.
- Creativity and curiosity.
- Data‑driven, with a test and learn mindset.
- Analytical with the ability to interpret data and insights.
About AJ Bell:
AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award‑winning solutions for everyone, from professional financial advisers to first‑time investors. Today, over 723,000 customers trust us to manage more than £108.7bn of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026, a reflection of our supportive and collaborative culture.
What we offer:
- Starting salary of £30,000 per annum.
- 25 days holiday, increasing with service + buy/sell scheme + bank holidays.
- 6% Pension with matched contributions.
- Discretionary bonus scheme.
- Share schemes (including free shares and BAYE).
- Health Cash Plan and discounted private healthcare.
- Enhanced family leave (subject to qualifying criteria).
- Travel and bike loan schemes.
- Employee Assistance Programme.
Life at AJ Bell:
- Regular social events including summer and Christmas parties.
- Learning and development opportunities tailored to you.
- Casual dress code.
- Friendly, supportive team environment.
Our ways of working:
We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there’s an initial period of full‑time office working to help you settle in and build relationships.
Inclusion & diversity:
We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
Customer Marketing Executive in London employer: Aj Bell
AJ Bell is an exceptional employer, recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years. With a supportive and collaborative culture, employees enjoy tailored learning and development opportunities, a generous benefits package including a starting salary of £30,000, 25 days holiday, and a hybrid working model that promotes work-life balance. The company fosters an inclusive environment where creativity and curiosity are encouraged, making it an ideal place for those looking to grow their careers in customer marketing.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Marketing Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Customer Marketing Executive in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Marketing Executive role. Highlight your relevant experience in customer marketing and any specific skills that match the job description, like email marketing and attention to detail.
Showcase Your Creativity:Don’t be shy about showing off your creative side! Include examples of past marketing campaigns you've worked on, especially those that involved multi-channel communications. This will help us see how you can contribute to our team.
Proofread Like a Pro:Attention to detail is key in this role, so make sure to proofread your application thoroughly. Spelling or grammatical errors can give the wrong impression, so take your time to ensure everything is clear and concise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Aj Bell
✨Know Your Customer Marketing Basics
Make sure you brush up on the fundamentals of customer marketing, especially email campaigns. Be ready to discuss your previous experiences and how they relate to the role at AJ Bell. Highlight any specific campaigns you've worked on and the results they achieved.
✨Showcase Your Attention to Detail
Since this role requires excellent proofreading skills, be prepared to demonstrate your attention to detail. You might want to bring examples of marketing briefs or communications you've crafted, showcasing how you ensured compliance and clarity in your work.
✨Be Data-Driven
AJ Bell values a data-driven approach, so come equipped with examples of how you've used data to inform your marketing strategies. Discuss any tools or methods you've employed to analyse campaign performance and how you’ve adapted based on insights.
✨Collaborate and Communicate
This role involves working with various teams, so be ready to talk about your collaborative experiences. Share examples of how you've successfully worked with cross-functional teams, particularly in marketing, legal, or compliance settings, to deliver effective campaigns.
