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- Tasks: Lead product strategy and development for new-to-investing customers in a dynamic environment.
- Company: Join AJ Bell, a fast-growing investment platform and a Great Place to Work.
- Benefits: Enjoy competitive salary, generous holiday, private healthcare, and gym membership.
- Why this job: Make a real impact by simplifying investing and enhancing financial literacy for customers.
- Qualifications: Experience in product management within financial services and strong leadership skills required.
- Other info: Hybrid working model with a focus on collaboration and career growth opportunities.
The predicted salary is between 43200 - 72000 £ per year.
We are now seeking a forward-thinking Head of Product to lead the product strategy, development and management for our range of accounts specifically designed to cater for new-to-investing customers. This role requires a detailed knowledge of the investment industry, market trends and customer needs.
The Head of Product will work closely with cross-functional teams to ensure the successful development of products that drive growth, establish our competitive edge and deliver exceptional customer experiences for AJ Bell.
What does the job involve?
- Lead the product vision through understanding the unique needs of customers starting their investment journey and delivering innovative solutions that simplifies investing, improves customers’ financial literacy and improves customer outcomes
- Drive new business through the ongoing development of investment propositions offering targeted support to enhance the user experiences and deliver tailored solutions
- Develop and execute a comprehensive product strategy including the preparation and development of detailed product propositions to deliver against the business vision
- Conduct market research and analysis to identify emerging trends, customer needs and changing competitive landscape to drive continuous innovation and product improvement
- Collaborate with cross-functional teams including UX, product delivery, engineering and marketing to ensure timely delivery of high-quality products
- Establish key performance indicators (KPIs) to measure the success of the range of products. Analyse data and metrics to make informed decisions and optimise product performance
- Own product roadmaps, ensuring they reflect our strategic vision, meet customer needs and regulatory requirements
- Ensure the D2C products comply with FCA regulations and industry standards, in particular, regarding the Consumer Duty. Work closely with legal and compliance teams to mitigate risks and maintain trust with customers
- Manage the products in line with the AJ Bell Product governance framework
- Build and manage relationships with key external suppliers
- Lead and mentor a team of product managers through fostering a culture of collaboration to encourage creativity and high performance
About You
- Proven experience in product strategy, development and management within the financial services industry preferably with an investment business
- Proven track record of leading and developing high-performing teams
- Educated to degree level or relevant vocational qualifications
- Detailed knowledge of the financial services industry including the FCA regulatory framework and market dynamics
- Strong analytical, problem-solving and decision-making skills
- Excellent communication and interpersonal skills
- Ability to manage internal and external stakeholders
- Ability to understand and advocate for customer needs and experiences
About Us
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK\’s \’Best 100 Companies to Work For’ for six consecutive years and in 2024 named a Great Place to Work.
Our Perks And Benefits
- Competitive starting salary
- Starting holiday entitlement of 28 days, increasing up to 31 days with length of service and a holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 8% (Increasing with length of service)
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan – provided by SimplyHealth
- Private healthcare scheme and dental plan
- Free gym membership
- Employee Assistance Programme
- Bike loan scheme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Loans for travel season tickets
- Death in service scheme
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including annual Christmas party, summer party and much more
- Ongoing technical training
- Professional qualification support
- Talent development programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
Hybrid working: At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That\’s why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
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Head of Product D2C employer: Aj Bell
Contact Detail:
Aj Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product D2C
✨Tip Number 1
Network like a pro! Reach out to people in the investment industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching AJ Bell and understanding their products. Be ready to discuss how your experience aligns with their mission to simplify investing for new customers. Show them you’re passionate about improving financial literacy!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your vision for product strategy and how you can drive growth at AJ Bell. Keep it concise and impactful – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the AJ Bell team and contributing to their success.
We think you need these skills to ace Head of Product D2C
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the investment industry and the specific needs of new-to-investing customers. This will help you tailor your application to show that you’re the right fit for the Head of Product role.
Showcase Your Experience: Highlight your proven experience in product strategy and management within financial services. Use specific examples to demonstrate how you've led teams and developed successful products that meet customer needs.
Be Data-Driven: Since this role involves analysing market trends and KPIs, make sure to mention any relevant analytical skills or experiences. Show us how you’ve used data to drive product decisions and improve customer outcomes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Aj Bell
✨Know Your Product Inside Out
Before the interview, dive deep into AJ Bell's product offerings and understand how they cater to new-to-investing customers. Be ready to discuss how your experience aligns with their product vision and how you can contribute to simplifying investing for users.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples of how you've used data to drive product decisions in the past. Highlight your ability to conduct market research and analyse trends, as this role requires a keen understanding of customer needs and the competitive landscape.
✨Emphasise Team Collaboration
This position involves working closely with cross-functional teams. Share experiences where you've successfully collaborated with UX, engineering, or marketing teams to deliver high-quality products. Demonstrating your teamwork skills will show that you're a great fit for their culture.
✨Understand Regulatory Requirements
Familiarise yourself with the FCA regulations and the Consumer Duty principles. Be prepared to discuss how you would ensure compliance in product development and governance, as this is crucial for maintaining trust with customers and mitigating risks.
