At a Glance
- Tasks: Lead the Contributions team, organise workloads, and ensure high service levels.
- Company: Join AJ Bell, a leading financial services company with a strong focus on client satisfaction.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: 12-month fixed-term contract with a dynamic and supportive team environment.
- Why this job: Make a real difference in customer service while developing your leadership skills.
- Qualifications: Experience in customer service and strong coaching abilities are essential.
The predicted salary is between 49500 - 60500 £ per year.
AJ Bell is hiring a Customer Service Team Leader on a 12-month fixed-term contract to lead the Contributions team within Client Services.
The role requires organizing workloads, delivering MI, and coaching staff to maintain high service levels whilst ensuring FCA and CASS compliance.
You will oversee Direct Debit instructions, cheque payments, and corrections to ISA/LISA annual allowances, operating in a hybrid setup with office presence to collaborate effectively.
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Customer Service Team Leader (12-Month FTC) employer: Aj Bell
AJ Bell is an excellent employer, offering a vibrant work culture that fosters collaboration and innovation in the heart of London. With a strong focus on employee growth, we provide opportunities for professional development and a hybrid working model that promotes work-life balance, making it an ideal place for those looking to make a meaningful impact in the field of data strategy.
