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- Tasks: Support the Transfers team by handling customer communications and managing transfer cases.
- Company: AJ Bell, a leading financial services company in Manchester.
- Benefits: Gain valuable experience in finance, flexible hours, and a supportive team environment.
- Why this job: Kickstart your career in finance while making a real difference for customers.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: This is a fixed-term contract, perfect for gaining experience.
The predicted salary is between 30000 - 42000 £ per year.
We are now looking for extra support across our Transfers team within our Customer Services area. If you are immediately available and looking to gain experience in the financial services, this could be a great opportunity for you!
Responsibilities:
- Handling communications between customers, third parties, and other business areas.
- Administering transfer cases.
- Maintaining accurate records on our databases and consistently monitoring the progress of cases.
- Producing letters and emails.
- Working efficiently with internal systems.
Customer Service Administrator (6-8 months Fixed-Term Contract) employer: Aj Bell
Contact Detail:
Aj Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator (6-8 months Fixed-Term Contract)
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at AJ Bell. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching common customer service scenarios. Think about how you would handle different situations and be ready to share your thoughts. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your organisational skills! During the interview, highlight any experience you have with maintaining records or managing cases. This role is all about keeping things in order, so let us know you’ve got it covered.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to go directly to the source.
We think you need these skills to ace Customer Service Administrator (6-8 months Fixed-Term Contract)
How to prepare for a job interview at Aj Bell
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and the financial services sector. Brush up on common terms and processes related to transfers, as this will show your potential employer that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves handling communications between customers and third parties, be prepared to demonstrate your communication skills. Think of examples where you've effectively resolved issues or communicated complex information clearly.
✨Be Detail-Oriented
As a Customer Service Administrator, maintaining accurate records is crucial. During the interview, highlight your attention to detail by discussing past experiences where your organisational skills made a difference in your work.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the company culture. This shows that you’re not just interested in the job, but also in how you can fit into their environment and contribute positively.
