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- Tasks: Support the marketing team in creating engaging customer campaigns and communications.
- Company: Join AJ Bell, a leading investment platform with over 620,000 customers and a strong growth trajectory.
- Benefits: Enjoy a competitive salary, generous holiday, hybrid working, and numerous perks like health plans and bonuses.
- Why this job: This role offers hands-on experience in marketing, collaboration with diverse teams, and a chance to grow your skills.
- Qualifications: 1+ years in customer marketing, strong attention to detail, creativity, and analytical skills required.
- Other info: Be part of a company recognised as one of the UK's 'Best 100 Companies to Work For'!
The predicted salary is between 21600 - 36000 £ per year.
Job Description
We are hiring for a Customer Marketing Executive to support the AJ Bell Direct to Consumer Marketing team in their role to drive customer growth and increase value to the business.
The Marketing Executive will help the AJ Bell D2C marketing team in a wide variety of ways, allowing them to grow their current skill set. The role will assist in the development of customer marketing campaigns, with a focus on email, ensuring compliance with regulatory requirements.
What you'll be doing:
- Assist with the planning and execution of customer communications (including email, SMS, banners, and push notifications).
- Assist with the management of agency partners and 3rd parties.
- Ensure all assets have been signed off by compliance and key stakeholders and captured for audit purposes.
- Write clear and concise marketing briefs.
- Collaborate with cross-functional teams such as Marketing, Brand, Product, Legal, Compliance and Data to deliver best-in-class email content.
- Work closely the Senior Customer Marketing Manager and analytics team to deliver time relevant results.
What you'll bring:
- 1+ years' experience in customer marketing.
- Excellent attention to detail with strong proofreading skills.
- Knowledge of email marketing.
- Good organisational skills.
- Creativity and curiosity.
- Data-driven, with a test and learn mindset.
- Analytical skills with the ability to interpret data and insights.
About Us:
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 620,000 customers using our award-winning platform propositions to manage assets totalling more than £96.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures.
Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company.
Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years and in 2024 named a Great Place to Work®.
In return for your hard work you will be entitled to:
- Starting salary of up to £30,000 per annum.
- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
- Holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 6%
- Discretionary bonus scheme
- Annual free share awards scheme
- Buy As You Earn (BAYE) Scheme
- Health Cash Plan – provided by SimplyHealth
- Discounted private healthcare scheme and dental plan
- Employee Assistance Programme
- Bike loan scheme
- Sick pay+ pledge
- Enhanced maternity, paternity, and shared parental leave
- Loans for travel season tickets
- Death in service scheme
- Paid time off for volunteer work
- Charitable giving opportunities through salary sacrifice
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more
- Personal development programmes built around you and your career goals, including access to personal skills workshops
- Ongoing technical training
- Professional qualification support
- Talent management programmes
- Peer recognition scheme, with rewards including restaurant and shopping vouchers or time off
- Monthly leadership breakfasts and lunches
- Casual dress code
- Access to a range of benefits from our sponsorship deals
Hybrid working
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 50% of your working time per month in the office. For new team members, an initial period will be full-time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work.
We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
If you like the sound of the above, or just want to know more about the company and the role, we'd love to speak to you.
Customer Marketing Executive - AJ Bell employer: Aj Bell
Contact Detail:
Aj Bell Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Marketing Executive - AJ Bell
✨Tip Number 1
Familiarise yourself with AJ Bell's brand and values. Understanding their mission and how they communicate with customers will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of AJ Bell on platforms like LinkedIn. They can provide insights into the company culture and the specifics of the Customer Marketing Executive role, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in email marketing and customer engagement strategies. Being able to discuss recent developments or successful campaigns during your interview will demonstrate your passion and knowledge in the field.
✨Tip Number 4
Prepare examples of your previous work in customer marketing, especially any campaigns you've been involved in. Be ready to discuss your role, the results achieved, and how you ensured compliance with regulations, as this is crucial for the position.
We think you need these skills to ace Customer Marketing Executive - AJ Bell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer marketing, particularly any work with email campaigns. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer marketing and your understanding of AJ Bell's mission. Mention specific skills like attention to detail and creativity that align with the job requirements.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data to drive marketing decisions. This could include metrics from previous campaigns or insights gained from customer feedback.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. Attention to detail is crucial in marketing roles, so make sure your application reflects that.
How to prepare for a job interview at Aj Bell
✨Know Your Email Marketing Basics
Since the role focuses heavily on email marketing, brush up on your knowledge of best practices, compliance regulations, and effective strategies. Be prepared to discuss how you would approach creating engaging email content that drives customer growth.
✨Showcase Your Attention to Detail
With a strong emphasis on proofreading and compliance, demonstrate your attention to detail during the interview. You might be asked to review a sample marketing brief or campaign, so be ready to highlight any areas for improvement.
✨Prepare for Cross-Functional Collaboration
The role involves working with various teams such as Marketing, Brand, and Compliance. Think of examples from your past experiences where you successfully collaborated with different departments to achieve a common goal, and be ready to share these stories.
✨Emphasise Your Analytical Skills
As the position requires a data-driven mindset, be prepared to discuss how you've used data to inform your marketing decisions in the past. Bring examples of campaigns where you analysed results and made adjustments based on insights.
