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- Tasks: Lead the delivery of exciting digital products for a top investment platform.
- Company: Join AJ Bell, a fast-growing and award-winning investment platform.
- Benefits: Enjoy generous holiday, pension schemes, bonuses, and personal development opportunities.
- Why this job: Make a real impact in financial services while developing your leadership skills.
- Qualifications: Experience in digital product delivery and strong people management skills required.
- Other info: Be part of a friendly team culture with excellent career growth potential.
The predicted salary is between 43200 - 72000 £ per year.
The Senior Delivery Manager is accountable for the end-to-end delivery of enhancements and new functionality across AJ Bell’s Direct-to-Consumer website and mobile applications. The role owns the product delivery roadmap, ensuring that prioritised initiatives are planned, sequenced, and delivered effectively across multiple feature teams, balancing customer outcomes, regulatory obligations, delivery risk, and time-to-market. Working in close partnership with Product Managers—who own product strategy, the Senior Delivery Manager provides delivery leadership, planning, and governance, ensuring a smooth transition from roadmap to execution and high-quality outcomes. Reporting to the Head of Product Development, the role leads and develops a team of Product Development Managers and Senior Product Development Analysts, setting standards for delivery excellence, requirements quality, and stakeholder engagement.
What Does the Job Involve?
- Delivery Leadership & Planning
- Own the execution of the product delivery roadmap, ensuring prioritised initiatives are appropriately scoped, sequenced and delivered in line with business objectives and regulatory requirements.
- Lead delivery planning across multiple feature teams, managing dependencies, capacity, risks, and trade-offs to improve predictability and outcomes.
- Provide delivery oversight and governance, identifying and resolving delivery risks and issues, and escalating where appropriate.
- Establish and continuously improve delivery ways of working, metrics, and reporting to support effective decision-making and transparency.
- Cross-Functional Coordination
- Ensure coordination across UX, engineering, testing, compliance, customer operations, marketing, and other internal teams to ensure smooth, timely delivery of change.
- Act as a key point of accountability for cross-team alignment, ensuring dependencies and impacts are understood and actively managed.
- Build strong working relationships with senior stakeholders, influencing priorities and delivery approaches where required.
- Product & Requirements Delivery
- Work closely with Product Managers to understand upcoming product initiatives and strategic priorities, ensuring effective handover from roadmap and backlog into delivery.
- Set direction and quality standards for business and product requirements, ensuring they are clearly defined, appropriately detailed, and fit for delivery.
- Oversee end-to-end delivery from requirements definition and solution design through UAT, release, and post-implementation review.
- Ensure customer feedback, beta testing insights, and usability considerations are incorporated into delivered solutions.
- Line manage and develop a team of Product Development Managers and Senior Product Development Analysts.
- Provide clear direction, coaching, and feedback, building capability in delivery management, requirements definition, and stakeholder engagement.
- Ensure consistent standards, quality and ways of working across the Product delivery function.
- Business Readiness & Compliance
- Ensure changes are fully embedded within the business, working with impacted teams to support training, operational readiness, and go-live activity.
- Ensure appropriate customer-facing communications and support materials (e.g. FAQs, landing pages) are planned and delivered in collaboration with Marketing and Customer Operations.
- Be accountable for ensuring all changes meet regulatory and compliance expectations, including Consumer Duty and FCA requirements.
- Champion a delivery-focused, customer-centric approach that supports good outcomes for customers.
- Perform other duties as agreed with the Head of Product Development.
Competence, Knowledge and Skills
- Competence
- Significant experience leading digital product delivery in complex, regulated environments, ideally within financial services.
- Proven track record of delivering change across multiple teams and workstreams, managing dependencies and competing priorities.
- Strong people management experience, with a history of building and developing high-performing teams.
- Experience operating within Agile and iterative delivery environments, with a pragmatic, outcome-focused mindset.
- Solid understanding of FCA regulation and the delivery of compliant customer-facing change.
- Knowledge & Skills
- Strong understanding of digital platforms and customer-facing technologies, ideally within investment or financial services.
- Excellent stakeholder management and communication skills, able to influence at all levels and across disciplines.
- Highly organised with strong attention to detail and an ability to manage complex delivery landscapes.
- Comfortable making delivery trade-offs and decisions in fast-paced environments with uncertainty and change.
- Analytical and critical thinker, able to challenge assumptions and shape effective solutions.
- Skilled in setting standards for requirements documentation, delivery tracking, and reporting.
- Committed to continuous improvement, learning, and developing others.
- Collaborative, delivery-focused leader with a strong emphasis on quality and customer outcomes.
About us
AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. We have over 644,000 customers using our award-winning platform propositions to manage assets totalling more than £103.3 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1,500 employees and have been named one of the UK's ‘Best 100 Companies to Work For’ for six consecutive years and in 2025 named a Great Place to Work®. At AJ Bell you can expect a friendly working environment with a strong sense of teamwork, we have a great sense of pride in what we do, and this is reflected in our guiding principles.
What we offer
- Starting holiday entitlement of 27, increasing up to 31 days with length of service and a holiday buy and sell scheme.
- A choice of pension schemes with matched contributions up to 8%.
- Discretionary bonus scheme.
- Annual free share awards scheme.
- Buy As You Earn (BAYE) Scheme.
- Health Cash Plan – provided by Simply Health.
- Discounted private healthcare scheme and dental plan.
- Employee Assistance Programme.
- Sick pay+ pledge.
- Enhanced maternity, paternity, and shared parental leave.
- Loans for travel season tickets.
- Charitable giving opportunities through salary sacrifice.
- Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more.
- Personal development programmes built around you and your career goals, including access to personal skills workshops.
- Monthly leadership breakfasts and lunches.
- Casual dress code.
- Access to a range of benefits from our sponsorship deals.
Senior Delivery Manager employer: AJ Bell Management Limited
Contact Detail:
AJ Bell Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Delivery Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by diving deep into AJ Bell’s values and recent projects. Show us that you’re not just another candidate; demonstrate how your experience aligns with our mission and how you can contribute to our delivery excellence.
✨Tip Number 3
Practice your delivery leadership skills in mock interviews. Get a friend or mentor to throw some tough questions your way, especially around managing cross-functional teams and handling delivery risks. The more you practice, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the AJ Bell team.
We think you need these skills to ace Senior Delivery Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Delivery Manager role. Highlight your experience in digital product delivery, especially in regulated environments like financial services. We want to see how your skills align with our needs!
Showcase Your Leadership Skills: As a Senior Delivery Manager, you'll be leading teams and managing multiple workstreams. Use your application to demonstrate your people management experience and how you've built high-performing teams in the past. We love seeing examples of effective leadership!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at AJ Bell Management Limited
✨Know the Product Delivery Roadmap
Familiarise yourself with AJ Bell's product delivery roadmap. Understand how they prioritise initiatives and what their key objectives are. This will help you demonstrate your alignment with their goals and show that you're ready to take ownership of the delivery process.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and managing cross-functional coordination. Highlight specific examples where you've successfully navigated complex delivery landscapes, managed dependencies, and influenced stakeholders to achieve high-quality outcomes.
✨Understand Regulatory Requirements
Brush up on FCA regulations and compliance expectations relevant to the financial services sector. Being able to articulate how you ensure compliance while delivering customer-facing changes will set you apart as a candidate who understands the importance of regulatory obligations.
✨Emphasise Continuous Improvement
AJ Bell values a culture of continuous improvement. Be ready to share how you've implemented feedback loops, improved delivery processes, or enhanced team performance in your previous roles. This shows that you're not just about getting the job done, but also about making things better for everyone involved.
