At a Glance
- Tasks: Lead fee and interest changes, ensuring accuracy and compliance across the business.
- Company: Join a dynamic company focused on governance and innovative pricing strategies.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Opportunity for career growth in a fast-paced, collaborative setting.
- Why this job: Make a real impact by improving processes and ensuring fair pricing for customers.
- Qualifications: Strong stakeholder management, organisational skills, and attention to detail required.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for a Revenue Assurance Manager to lead the governance and delivery of fee and interest changes across the business. The role is accountable for ensuring charges are applied accurately and in line with the Group’s pricing structures, supported by robust control frameworks. In this role, you’ll own the end-to-end pricing change lifecycle, to ensure compliant delivery, strong stakeholder engagement, and ongoing improvement of the processes that underpin charging accuracy and control.
What you’ll be doing:
- Act as a central point of coordination for fee and interest-related change requests from across the business.
- Own and operate the process for all fee/interest change requests submitted, setting clear entry criteria and prioritisation, and ensuring changes are not progressed without required sponsorship, documentation and impact assessment.
- Make timely decisions within remit, escalating only where decisions exceed delegated authority or create material customer/regulatory risk.
- Ensure the team is properly resourced through proactive recruitment and manage departmental cover, including holiday management, training, and other absences.
- Manage the performance of the team, including performance reviews, 1-2-1s and capability procedures.
- Coordinate and prioritise with key stakeholders to ensure the timely, consistent, and compliant delivery of pricing changes, fee updates, and system upgrades.
- Coordinate and assure UAT readiness and completion across stakeholders, ensuring test outcomes, evidence and signoffs meet governance standards before implementation.
- Manage end-to-end pricing change projects, ensuring fees are applied correctly and in line with policy.
- Recommend and implement process improvements to strengthen controls and increase efficiency.
- Ensure pricing changes are implemented with appropriate control design consideration.
- Supporting and enabling the business to achieve its regulatory requirements, including consumer duty.
- Maintain clear documentation and ensure compliance with internal policies and regulatory expectations.
- Support stakeholder training and communication to build understanding of pricing change processes and policies.
- Prepare and own PCWG meeting packs and monthly forums for pricing change delivery, capturing deadlines and risks, tracking progress to completion, and maintaining a clear audit trail of decisions.
- Support the Senior Revenue Assurance Manager with all pricing changes, including the review of all test results and creation of necessary documentation for final approval.
- Identify, control, and manage risks within own business area, or others as appropriate.
What you’ll bring:
- Strong stakeholder management and influencing skills.
- Strong organisational and time management skills, with the ability to manage multiple activities simultaneously, prioritising effectively, meeting deadlines, and mitigating risks.
- High attention to detail and accuracy, particularly when managing documentation, controls, and audit trails.
- Excellent verbal and written communication skills, with the ability to engage and liaise with numerous stakeholders.
- Experience in supporting stakeholder training and communicating complex processes and policies effectively.
- Self-motivated with a strong sense of ownership and accountability for work delivered.
Revenue Assurance Manager employer: AJ Bell Management Limited
Join a dynamic and forward-thinking organisation as a Revenue Assurance Manager, where you will play a pivotal role in ensuring pricing accuracy and compliance. Our company fosters a collaborative work culture that values innovation and continuous improvement, providing ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive benefits and a supportive environment that empowers employees to thrive and make a meaningful impact.
Contact Details:
AJ Bell Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Assurance Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how you can help them with their revenue assurance goals. We want to see your passion!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Revenue Assurance Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in revenue assurance and stakeholder management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Attention to Detail:Given the importance of accuracy in this role, it’s crucial to demonstrate your high attention to detail. Use specific examples from your past work where you’ve successfully managed documentation and controls to ensure compliance.
Engage with Our Values:Familiarise yourself with StudySmarter’s values and mission. When writing your application, reflect on how your personal values align with ours. This will show us that you’re not just a fit for the role, but also for our culture!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do!
How to prepare for a job interview at AJ Bell Management Limited
✨Know Your Numbers
As a Revenue Assurance Manager, you'll be dealing with fees and interest changes, so brush up on your financial knowledge. Be prepared to discuss how you would ensure charges are applied accurately and how you would handle discrepancies. This shows you understand the core of the role.
✨Stakeholder Engagement is Key
Strong stakeholder management is crucial for this position. Think of examples from your past experiences where you've successfully engaged with stakeholders. Be ready to explain how you prioritised their needs and ensured effective communication throughout the process.
✨Demonstrate Your Organisational Skills
This role requires excellent organisational and time management skills. Prepare to share specific instances where you've managed multiple projects or tasks simultaneously. Highlight how you prioritised effectively and met deadlines while mitigating risks.
✨Attention to Detail Matters
Given the importance of accuracy in documentation and controls, be ready to discuss how you ensure high attention to detail in your work. You might want to bring examples of how you've maintained audit trails or improved processes to strengthen controls in previous roles.
