Referral & Loyalty Campaigns Lead

Referral & Loyalty Campaigns Lead

Full-Time 51750 - 63250 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead customer advocacy and loyalty initiatives, managing referral programmes and impactful campaigns.
  • Company: AJ Bell, a dynamic financial services company focused on growth and customer value.
  • Benefits: Hybrid working, competitive salary, and opportunities for professional development.
  • Other info: Join a high-performing team and drive meaningful change in customer communications.
  • Why this job: Shape long-term customer relationships and influence key stakeholders in a thriving environment.
  • Qualifications: Experience in customer marketing and strong leadership skills required.

The predicted salary is between 51750 - 63250 £ per year.

AJ Bell is seeking an experienced Customer Marketing Manager to lead our customer advocacy and loyalty initiatives, owning the referral programme and shaping long-term customer value.

You’ll collaborate across strategy and delivery, managing agencies and driving campaigns under regulatory guidance in a hybrid London-based role.

You’ll influence senior stakeholders, develop a high-performing team and deliver impactful customer communications as part of AJ Bell’s growth strategy.

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Referral & Loyalty Campaigns Lead employer: AJ Bell Management Limited

At AJ Bell, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture in the heart of Manchester. As a Transactional Accounts Assistant, you'll benefit from a comprehensive package that includes generous holiday allowances, a strong pension scheme, and opportunities for professional growth within a dynamic finance team. Our commitment to employee well-being is reflected in our hybrid working model and various health initiatives, making AJ Bell a rewarding place to advance your career in finance.

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Contact Details:

AJ Bell Management Limited Recruitment Team

We think you need these skills to ace Referral & Loyalty Campaigns Lead

Customer Advocacy
Loyalty Initiatives
Referral Programme Management
Campaign Management
Stakeholder Influence
Team Development
Customer Communications