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- Tasks: Oversee operational activities, ensuring compliance and risk management for SIPP Trustee.
- Company: Join AJ Bell, a fast-growing investment platform with a supportive culture.
- Benefits: Enjoy 27 days holiday, pension contributions, bonuses, and health plans.
- Other info: Hybrid working model with a friendly team and opportunities for personal growth.
- Why this job: Lead a team, drive improvements, and make a real impact in financial services.
- Qualifications: Experience in team leadership within financial services and strong communication skills.
The predicted salary is between 50000 - 60000 £ per year.
We’re looking for an Operational Oversight Manager at AJ Bell to ensure the effective operation of our Trustee Oversight function, reporting to the Senior Oversight Manager. In the role, you’ll ensure that robust systems, controls and governance are in place to manage associated risks, meet regulatory requirements and support AJ Bell’s long‑term strategic objectives.
What you’ll be doing:
- Provide first line oversight of operational activities performed on behalf of the SIPP Trustee, ensuring appropriate controls and governance are in place to manage risk and ensure regulatory compliance.
- Collaborate with internal stakeholders to assess and monitor key processes related to SIPP administration (e.g., benefits processing, contributions, transfers).
- Ensure SIPP Trustee risks are identified, assessed, and accurately recorded.
- Conduct root cause analysis of exceptions and trends to inform risk management and drive continuous improvement.
- Track and monitor open actions, ensuring timely updates and appropriate closure.
- Monitor market developments and regulatory change, providing analysis and recommendations as appropriate.
- Contribute to change initiatives and process improvements, supporting the continuous enhancement of oversight activities in line with regulatory expectations, internal risk appetite, and business needs.
- Lead and develop the team, fostering a culture of accountability, collaboration, and continuous improvement.
- Effectively manage resources to ensure the timely, accurate, and cost‑effective completion of all oversight activities.
What you’ll bring:
- Proven experience of leading and developing teams, within a financial services environment.
- A proactive, confident communicator at all levels.
- CISI Investment Operations Certificate (IOC).
- Excellent organisational skills and attention to detail.
- Timely and appropriate escalation.
- Problem solving and decision making.
- Planning, organisation, and time management.
About AJ Bell:
AJ Bell is one of the UK’s fastest‑growing investment platform businesses, providing award‑winning solutions for everyone, from professional financial advisers to first‑time investors. Today, over 644,000 customers trust us to manage more than £103.3 billion of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 – a reflection of our supportive and collaborative culture.
What we offer:
- 27 days holiday, increasing with service + buy/sell scheme + bank holidays.
- 8% Pension with matched contributions.
- Discretionary bonus scheme.
- Share schemes (including free shares and BAYE).
- Health Cash Plan and discounted private healthcare.
- Free onsite gym.
- Enhanced family leave (subject to qualifying criteria).
- Travel and bike loan schemes.
- Employee Assistance Programme.
Life at AJ Bell:
- Regular social events including summer and Christmas parties.
- Learning and development opportunities tailored to you.
- Casual dress code.
- Friendly, supportive team environment.
Our ways of working:
We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there’s an initial period of full‑time office working to help you settle in and build relationships.
Operational Oversight Manager employer: AJ Bell Management Limited
Contact Detail:
AJ Bell Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Oversight Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AJ Bell on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching AJ Bell’s recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to our goals and culture.
✨Tip Number 3
Practice your answers to common interview questions, especially around leadership and risk management. We want to see how you think on your feet, so consider doing mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for us.
We think you need these skills to ace Operational Oversight Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operational Oversight Manager role. Highlight your experience in leading teams and managing risks, as well as any relevant qualifications like the CISI Investment Operations Certificate. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a great fit. Don’t forget to mention your proactive communication style and problem-solving abilities, as these are key for us.
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your ability to improve processes and manage oversight activities. Use metrics where possible to quantify your impact – we love numbers that tell a story!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to engage directly with us!
How to prepare for a job interview at AJ Bell Management Limited
✨Know Your Stuff
Make sure you understand the key responsibilities of the Operational Oversight Manager role. Familiarise yourself with SIPP administration processes and regulatory requirements. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Since the role involves leading and developing a team, be prepared to discuss your leadership style and experiences. Share specific examples of how you've fostered collaboration and accountability in previous roles to highlight your suitability for the position.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've conducted root cause analysis or implemented process improvements. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Stay Updated on Market Trends
Research recent market developments and regulatory changes relevant to the financial services sector. Being able to discuss these topics during your interview will show that you're proactive and engaged with the industry, which is crucial for the role.