Senior Business Analyst in Manchester

We are looking for a Senior Business Analyst to provide BA services to support AJ Bell with its growth and cost targets. This role will work with stakeholders to ensure the successful delivery of continuous improvements, new products & functionality. They will implement change across the department in support of strategic goals and ways of working.

Job Responsibilities

• Support business case development through the identification and definition of business and technical options that will address the business objectives and requirements, and the analysis of the costs, benefits, risks and impacts for each option.
• Support with junior members of staff either through mentoring or a more direct management role.
• Be the lead for the detailed specification and modelling of holistic solutions using standards, methods and techniques as required.
• Maintain links with colleagues within related disciplines such as business operations, software engineering and service delivery functions and support the deployment of business and technical changes.
• Facilitate stakeholder meetings and workshops, and present findings and actions both verbally and in writing to the business.
• Assist in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative.
• Create high quality user stories for new and existing front-end web and mobile app solutions working with colleagues on the discovery, design, build and testing phases of the initiative ensuring that gap, impact and risk analysis is completed.
• Identify areas where improvement in systems and processes will lead to an improved customer experience and/or greater efficiency.
• Be customer focused to ensure our customers get the best value out of our platforms by ensuring that they understand what the platforms can do and how it is best used.
• Gather, analyse and validate business requirements and validate analysis completed by others.
• Identify areas where improvement in systems and processes will lead to greater efficiency and ensure that these are brought to management attention.

Your Skills and Competencies

• Agile working: Help the team to decide the best approach, manage and visualise outcomes, prioritise work and adhere to agreed minimum viable product (MVP), priorities and scope.
• Business analysis: Advise on the approach to identify, investigate, analyse and communicate complex business problems and opportunities within a project or programme of work.
• Business modelling: Lead on the modelling of processes, systems and data at varying levels of detail or complexity across a project or programme.
• Requirements definition and management: Advise on the approach to requirements management within a project or programme.
• Stakeholder relationship management: Lead on communicating with stakeholders, clarifying needs and commitments through consultation and consideration of consequences while focusing on user and business needs.
• Systems analysis: Lead the identification and analysis of IT system capabilities, developing models and system requirements.
• Testing: Recommend the value of testing and apply the relevant tools and techniques to ensure test validity.
• User experience analysis: Advise on the approach to analysis, prioritisation and validation of user experience needs.

About AJ Bell

At AJ Bell, we believe investing should feel good. Whether you're looking for an ISA, pension or dealing account, we have easy-to-use solutions to suit people from all walks of life. We're one of the UK's fastest-growing investment platform businesses, trusted by everyone from professional financial advisers to first-time investors. Today, over 762,000 customers trust us to manage more than £121.5 billion of assets.

What we offer

• 26 days holiday, increasing with service + buy/sell scheme + bank holidays.
• 7% Pension with matched contributions.
• Discretionary bonus scheme.
• Share schemes (including free shares and BAYE).
• Health Cash Plan and discounted private healthcare.
• Free gym.
• Enhanced family leave (subject to qualifying criteria).
• Travel and bike loan schemes.
• Employee Assistance Programme.

Life at AJ Bell

• Regular social events including summer and Christmas parties.
• Learning and development opportunities tailored to you.
• Casual dress code.
• Friendly, supportive team environment.

Our ways of working

At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend a minimum of 60% of working time per month in the office.

Inclusion & diversity

We’re committed to creating an inclusive environment where everyone feels respected, supported and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.