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- Tasks: Lead change management and enhance customer service delivery across the business.
- Company: A leading investment platform firm in Manchester with a supportive work culture.
- Benefits: Flexible working arrangements, generous holiday entitlement, and a collaborative environment.
- Why this job: Make a real impact by driving value and optimising customer services.
- Qualifications: Strong communication skills and experience in managing multiple teams.
The predicted salary is between 36000 - 60000 £ per year.
A leading investment platform firm in Manchester is seeking a dynamic Product Owner to optimize change management within Customer Services. The successful candidate will drive value for changes delivered across the business, engage stakeholders, and enhance service delivery. This role requires excellent communication skills and the ability to manage multiple teams.
Offered benefits include:
- Flexible working arrangements
- Generous holiday entitlement
- A supportive work culture
Product Owner, Customer Services Change & Value Delivery in Manchester employer: AJ Bell Management Limited
Contact Detail:
AJ Bell Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner, Customer Services Change & Value Delivery in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the firm you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding the company's values and recent changes in their customer services. Show them you’re not just another candidate; you’re genuinely interested in how you can drive value for their business.
✨Tip Number 3
Practice your communication skills! As a Product Owner, you'll need to engage stakeholders effectively. Try mock interviews with friends or use online platforms to refine your pitch and responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Product Owner, Customer Services Change & Value Delivery in Manchester
Some tips for your application 🫡
Show Your Passion for Change: When writing your application, let us see your enthusiasm for driving change in customer services. Share examples of how you've optimised processes or delivered value in previous roles – we love to see that proactive spirit!
Engage with Stakeholders: Highlight your experience in engaging stakeholders effectively. We want to know how you've communicated with different teams and ensured everyone is on the same page during projects. This will show us you can handle the collaborative nature of the role.
Tailor Your Application: Make sure to tailor your CV and cover letter to the job description. Use keywords from the listing, like 'change management' and 'service delivery', to demonstrate that you understand what we're looking for. It helps us see you as a great fit right away!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!
How to prepare for a job interview at AJ Bell Management Limited
✨Know Your Product Inside Out
As a Product Owner, you’ll need to demonstrate a deep understanding of the investment platform and its customer services. Research the company’s products, recent changes, and how they deliver value to customers. This will help you articulate your vision and show that you’re genuinely interested in optimising their services.
✨Engage with Stakeholders
Prepare to discuss how you would engage with various stakeholders. Think about examples from your past experiences where you successfully managed stakeholder expectations or drove change. This shows you can navigate complex relationships and are ready to enhance service delivery.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with friends or using video tools to record yourself. This will help you refine your delivery and ensure you come across as confident and articulate during the actual interview.
✨Demonstrate Your Change Management Experience
Be ready to share specific examples of how you’ve successfully managed change in previous roles. Highlight your approach to prioritising tasks, managing multiple teams, and delivering value. This will illustrate your capability to drive change management effectively within Customer Services.
