At a Glance
- Tasks: Support customer marketing campaigns and collaborate with cross-functional teams.
- Company: Join AJ Bell, a fast-growing investment platform with a supportive culture.
- Benefits: Starting salary of £30,000, 25 days holiday, and health cash plan.
- Other info: Enjoy hybrid working, regular social events, and tailored learning opportunities.
- Why this job: Make a real impact in customer marketing while developing your skills.
- Qualifications: 1+ years in customer marketing and strong attention to detail.
The predicted salary is between 30000 - 30000 £ per year.
We're now looking for a Customer Marketing Executive to support the AJ Bell Direct to consumer marketing team in their role to drive customer growth and increase their value to the business. The Customer Marketing Executive will help the AJ Bell D2C marketing team in a wide variety of ways, allowing them to grow their current skill set. The role will assist in the development of customer marketing campaigns, with a focus on email, ensuring compliance with regulatory requirements.
What you’ll be doing:
- Assist with the planning and execution of customer communications (multi‑channel), including campaigns such as tax year end (TYE).
- Make sure all assets have been signed off by compliance and key stakeholders and captured for audit purposes.
- Write clear and concise marketing briefs.
- Collaborate with cross‑functional teams such as Marketing, Brand, Product, Legal, Compliance and Data to deliver best‑in‑class email content.
- Work closely with our CRM team and Strategy & Insights team to deliver time relevant results.
- Support and enable the business to deliver good outcomes for retail customers by helping achieve any regulatory requirements, including consumer duty.
What you’ll bring:
- 1+ years’ experience in customer marketing.
- Excellent attention to detail with excellent proofreading skills.
- Knowledge of email marketing.
- Good organisational skills.
- Creativity and curiosity.
- Data‑driven, with a test and learn mindset.
- Analytical with the ability to interpret data and insights.
About AJ Bell
AJ Bell is one of the UK’s fastest-growing investment platform businesses, providing award‑winning solutions for everyone, from professional financial advisers to first‑time investors. Today, over 723,000 customers trust us to manage more than £108.7bn of assets. By continually striving to make investing simpler and more accessible, we’re helping more people take control of their financial futures. We’re proud to be recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years, and a Great Place to Work® in 2025 and 2026 a reflection of our supportive and collaborative culture.
What we offer:
- Starting salary of £30,000 per annum.
- 25 days holiday, increasing with service + buy/sell scheme + bank holidays.
- 6% Pension with matched contributions.
- Discretionary bonus scheme.
- Share schemes (including free shares and BAYE).
- Health Cash Plan and discounted private healthcare.
- Enhanced family leave (subject to qualifying criteria).
- Travel and bike loan schemes.
- Employee Assistance Programme.
Life at AJ Bell:
- Regular social events including summer and Christmas parties.
- Learning and development opportunities tailored to you.
- Casual dress code.
- Friendly, supportive team environment.
Our ways of working:
We offer hybrid working, with a minimum of 50% of your working time per month spent in the office. For new starters, there’s an initial period of full‑time office working to help you settle in and build relationships.
Inclusion & diversity:
We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience, and potential.
Customer Marketing Executive employer: AJ Bell Management Limited
AJ Bell is an exceptional employer, recognised as one of the UK’s Best 100 Companies to Work For for six consecutive years. With a supportive and collaborative culture, employees enjoy tailored learning and development opportunities, a generous benefits package including a starting salary of £30,000, 25 days holiday, and a hybrid working model that promotes work-life balance. The company fosters an inclusive environment where creativity and curiosity are encouraged, making it an ideal place for those looking to grow their careers in customer marketing.
Contact Details:
AJ Bell Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Marketing Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Marketing Executive role. Highlight your experience, skills, and what you can bring to the table in a clear and concise way.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the team at AJ Bell.
We think you need these skills to ace Customer Marketing Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Marketing Executive role. Highlight your relevant experience in customer marketing and any specific skills that match the job description, like email marketing and attention to detail.
Showcase Your Creativity:Don’t be shy about showing off your creative side! Include examples of past campaigns or projects where you’ve used innovative ideas. This will help us see how you can contribute to our marketing efforts at AJ Bell.
Proofread Like a Pro:Attention to detail is key in this role, so make sure to proofread your application thoroughly. Typos or grammatical errors can give the wrong impression, so take your time to ensure everything is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AJ Bell Management Limited
✨Know Your Customer Marketing Basics
Before the interview, brush up on your customer marketing knowledge, especially around email campaigns. Be ready to discuss how you can contribute to AJ Bell's goals and demonstrate your understanding of compliance requirements.
✨Showcase Your Attention to Detail
Since this role requires excellent proofreading skills, prepare examples that highlight your attention to detail. Bring along samples of your previous work or describe situations where your meticulousness made a difference in a project.
✨Be Data-Driven
AJ Bell values a test and learn mindset, so come prepared to discuss how you've used data to inform your marketing strategies. Think of specific instances where your analytical skills led to successful outcomes.
✨Demonstrate Collaboration Skills
This role involves working with various teams, so be ready to share experiences where you collaborated effectively. Highlight how you navigated cross-functional relationships to achieve common goals, as this will resonate well with the interviewers.
