Were looking to recruit hardworking, customer-centric individuals to join our customer support team, where you will play a key role in providing our award-winning service to our customers. If you enjoy working with people and have experience in customer service, hospitality, retail, administration, or simply have a natural ability to help others, this could be the role for you. You dont need previous financial services experience, or any specific background, as we provide full training and ongoing support to help you succeed. At AJ Bell, we believe investing should feel good, and our customer support teams play a vital role in making that happen every day. We have big growth plans with multiple opportunities available. Inductions will take place for these roles on a 3-weekly basis. What does the job involve? Our webchat support agents are the first point of contact for AJ Bell and Dodl customers, helping to answer questions and resolve queries across our award-winning product range. Youll handle webchats, inbound calls, respond to emails, and use a secure messaging system, ensuring all interactions are managed in line with service level agreements and compliance policies. This is a fast-paced client services environment where you will receive full training and ongoing support to build your...
Webchat Support Agent employer: AJ BELL BUSINESS SOLUTIONS LIMITED
AJ Bell is an excellent employer that fosters a collaborative and innovative work culture, where your contributions directly impact growth and transformation initiatives. With a strong focus on employee development, you will have ample opportunities to mentor junior staff and enhance your skills while working in a dynamic environment that values strategic thinking and creativity. Located in a vibrant area, AJ Bell offers a supportive atmosphere that encourages meaningful engagement and professional advancement.
Contact Details:
AJ BELL BUSINESS SOLUTIONS LIMITED Recruitment Team