At a Glance
- Tasks: Lead global installations and provide technical support for cutting-edge semiconductor equipment.
- Company: AIXTRON, a leader in semiconductor manufacturing with a focus on innovation.
- Benefits: Hybrid working, 30 days annual leave, and a strong pension scheme.
- Other info: Opportunities for travel and professional development in a supportive environment.
- Why this job: Join a dynamic team and work on technology that powers the future of electronics.
- Qualifications: Degree in engineering and 3 years experience with automated systems required.
The predicted salary is between 47340 - 57860 £ per year.
Your role
AIXTRON is a world leading manufacturer of semiconductor equipment and the AIXTRON Ltd facility in Cambridgeshire manufactures key MOCVD (Metal Organic Chemical Vapour Deposition) systems for the Group.
Our MOCVD systems are used to produce (opto) electronics for 5G, fibre communications, AI, lasers, LEDs for displays and power electronics for electric vehicles and chargers.
At AIXTRON you will benefit from a very strong work-life balance with hybrid working, a flexible working environment, as well as great development opportunities!
Your responsibilities
- Lead global MOCVD systems installations at customer locations, ensuring smooth execution through thorough preparation and planning.
Provide daily progress updates, final installation reports, and proactively follow-up with customers, including the resolution of open issues.
- Perform routine inspections, servicing, troubleshooting and system upgrades on installed MOCVD equipment at customer facilities.
- Provide remote technical support, offering expert guidance to customers and AIXTRON engineers.
- Contribute to customer and internal training programs, assisting in the development of regional field service engineers.
Responsibilities include creating detailed work instructions and technical documentation.
- Collaborate cross-functionally with engineering and production teams to provide in-depth feedback on current and prototype systems and components, driving product improvements, improved testing and validation processes and ongoing innovation.
- Support equipment testing and final system validation at AIXTRON facilities, ensuring all systems meet performance standards ahead of customer acceptance evaluations.
- Responsible for adhering to standards that AIXTRON Ltd set to ensure safety at work, which includes following procedures, handling machinery and substances correctly, and participating in any safety training required.
You will find the core Health and Safety responsibilities in the Health and Safety System Overview document.
Your profile
- Degree / HND / HNC (or equivalent) in electrical, electronic or mechanical engineering disciplines.
- Require at least 3 years practical experience with automated systems, in particular with mechanical/electro-mechanical components, electrical circuits, control systems and software.
- Preference for candidates with experience in vacuum, pneumatic, semiconductor process.
- Fluent in English. Being able to speak a European language (eg. German) would be an advantage.
- Able to work independently on site with customers, be adaptable and resourceful at problem solving whilst under pressure.
- Capable of and interested by learning new technology in a short time.
- Computer literate and proficient with Microsoft Office.
Working Conditions / Environment
- Role based role at AIXTRON Ltd
- Requires frequent (up to 50%) international travel to customer sites around the world, as well as visits to AIXTRON's corporate headquarters in Germany
- 30 days annual leave
- Flexible working hours and hybrid working
- Exceptional defined contribution pension scheme
- Progressive training and development strategy
Field Service & Technical Support Engineer in Swavesey employer: AIXTRON
AIXTRON is an exceptional employer that prioritises innovation and employee development within a collaborative and agile work culture. Located in Herzogenrath, Germany, we offer a flexible working environment, 30 days of annual leave, and a robust pension scheme, ensuring a strong work-life balance for our team members. Join us to be part of a leading-edge engineering team dedicated to advancing technology in the semiconductor industry while enjoying progressive training opportunities and a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service & Technical Support Engineer in Swavesey
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Field Service & Technical Support Engineer role you’re after at AIXTRON.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at AIXTRON a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at AIXTRON.
✨Apply Through Company Websites
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We think you need these skills to ace Field Service & Technical Support Engineer in Swavesey
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Field Service & Technical Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at AIXTRON a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to AIXTRON specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at AIXTRON
✨Brush Up on Core Engineering Principles
Before heading into the interview with AIXTRON, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like AIXTRON want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
