At a Glance
- Tasks: Install and maintain cutting-edge MOCVD systems while providing top-notch customer support.
- Company: Join a leading international tech company with a vibrant team culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for travel and training.
- Other info: Travel extensively and gain hands-on experience in an innovative environment.
- Why this job: Be at the forefront of technology, helping shape the future of electronics.
- Qualifications: Degree in engineering and a passion for problem-solving and teamwork.
The predicted salary is between 31500 - 38500 £ per year.
Field Service Engineer
Role Summary
We are seeking a UK-based field service engineer, to work as part of the wider AIXTRON Customer Service team looking after customers in both the as well as in the Europe region.
This person will install, upgrade, service/maintain, troubleshoot and provide technical support for AIXTRON’s MOCVD (metal organic chemical vapour deposition) systems.
This person needs to be customer-orientated, hands-on and resourceful at problem solving, and be able to travel both within the UK (full UK driver’s licence required) and internationally.
Objectives and Responsibilities
- Install new MOCVD systems on site at the customers’ premises, ensuring effective work on-site by preparation beforehand, both in terms of factory preparation, such as parts/works-instructions, as well as customer readiness in terms of site facilities.
Provide daily updates and final installation documentation, whilst also following up with the customer.
- Inspect, maintain and upgrade existing MOCVD systems at customers’ premises.
- Provide training to customers, as well as other regional field service engineers.
- Whilst not at customers‘ premises, provide technical support and advice to customers as well as other regional field service engineers.
- Provide feedback to internal engineering teams on existing and new prototype systems, to guide future development.
- Ensuring good quality of work in your job, through work instructions, documentation and checklists
Qualifications and Experience
- Degree / HND / HNC (or equivalent) in electrical, electronic, mechatronics or mechanical engineering disciplines.
- In-depth expertise in mechanics and electrics with application knowledge and an interest in IT applications/computer science
- You enjoy mastering challenges together in a team, but you can also work independently, self-organized and structured.
- Preference for candidates with experience in vacuum, pneumatic, semiconductor process.
- Fluent in English. Being able to speak a European language (eg. German) would be an advantage.
- Capable of and interested by learning new technology in a short time.
- Computer literate and proficient with Microsoft Office.
- Working conditions / Environment
- Be eligible to work in the UK, with a full UK driving licence and be able to travel extensively around the UK and to countries covered by the AIXTRON Europe Customer Service team.
Also be able to travel to AIXTRON SE in Germany for training on various products.
- Whilst on travels and on-site with customers, significant flexibility will be required with the potential for after hours and weekend work where reasonably expected.
- We offer
- A role implementing the most advanced equipment at customers’ sites, to enable customers to produce next generation electronics, displays and/or communications devices.
- Be part of a vibrant and motivated team at an innovative, international and expanding technology company who is the world leader for MOCVD.
- An open, inter-disciplinary culture and flexible working hours for a self-determined work-life balance.
- Competitive remuneration and benefits according to the role.
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Field Service Engineer in Swavesey employer: AIXTRON Ltd (UK)
AIXTRON is an exceptional employer for Field Service Engineers, offering a dynamic and innovative work environment where you can contribute to cutting-edge technology in the MOCVD sector. With a strong focus on employee growth, AIXTRON provides extensive training opportunities, competitive remuneration, and a flexible work culture that promotes a healthy work-life balance. Join a motivated team dedicated to excellence and customer satisfaction, while enjoying the benefits of working for a global leader in the industry.
