At a Glance
- Tasks: Schedule recording sessions and manage participant communications for exciting data collection projects.
- Company: Join DataForce, part of TransPerfect, a global leader in language and technology solutions.
- Benefits: Flexible remote work, competitive pay, and the chance to enhance your communication skills.
- Other info: Enjoy a dynamic, fully remote role with opportunities for growth in a global company.
- Why this job: Be the vital link between our team and participants, making a real impact on innovative projects.
- Qualifications: Fluent in Levantine Arabic (Jordan) with strong communication and organisational skills.
DataForce is seeking a motivated Scheduler to work remotely to schedule recording sessions for one of our Data Collection projects taking place in London, UK. As our Scheduler, you will play a pivotal role in ensuring that our project runs smoothly, appointments with project participants are efficiently scheduled and managed, and deadlines are met.
Schedulers are responsible for:
- Communicating with potential participants via phone or email
- Screening them based on defined criteria
- Scheduling them based on their availability
- Responding to pre-study participant questions
- Conducting pre-study follow-ups to encourage attendance and minimise no shows
The remote scheduler is the first point of contact between our team and study participants.
Work Responsibilities:
- Validation of candidates via phone call according to project requirements
- Checking their availability for the project
- Answering candidates' questions
- Providing logistic information
- Scheduling candidates for the session time
- Sending reminders to the participants to ensure they remember the scheduled sessions
- Filling the session schedule days in advance
- Communicating daily schedule updates to the project team
Work Requirements:
- Idiomatic fluency in Levantine Arabic (Jordan)
- Ability to adapt to the CET time zone
- Flexible schedule as needed
- Computer competency for data entry and the production of reports and schedules
- Ability to adapt to changing priorities through applied feedback
- Outstanding customer service and excellent communication skills including phone, email, and electronic media communication
- Extremely detail-oriented
- Experience working in a team
DataForce by TransPerfect is part of the TransPerfect family of companies, the world's largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains.
Remote Scheduler - Levantine Arabic (Jordan) at TransPerfect employer: aitrainer
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