At a Glance
- Tasks: Coordinate international freight shipments and ensure customer satisfaction.
- Company: Join AIT Worldwide Logistics, a global leader in freight forwarding.
- Benefits: Competitive salary, private healthcare, pension plan, and 26 days annual leave.
- Other info: Opportunities for continuous learning and career advancement.
- Why this job: Be part of a dynamic team that moves the world and supports your growth.
- Qualifications: 0-2 years experience, customer-focused, and problem-solving skills.
The predicted salary is between 25000 - 32000 £ per year.
Move the world with us! AIT is a global freight forwarding and logistics company headquartered in Chicago. Are you looking for an exciting and varied job? Then you are exactly right for us! Become part of the international supply chain and move the world with us!
As International Operations Agent, you will be responsible for the effective coordination, progress monitoring, and management of all communication related to the daily import and export of international freight-forwarding shipments into and out of the United Kingdom. You will oversee shipment handling across all transportation modes - air, ocean, and surface - ensuring that all activities are carried out in line with customer requirements and the contractual agreements in place.
Responsibilities:
- Partner customers to advise, determine and qualify their shipping requirements.
- Obtain details (regulations, certificates, documentation) necessary for a full and accurate shipment quotation.
- Provide a “best in service approach” to ensure the customer’s request is fulfilled and satisfied.
- Set shipping schedules and communicate with customers, deliverers, and ports to verify loading, departures and arrivals in a timely manner.
- Coordinate the day-to-day import and/or export of products, including reviewing orders and documents.
- Coordinate recovery/delivery schedules with various cartage agents and international partners.
- Ensure all customers’ SOP instructions are adhered to and AIT KPIs/tasks and guidelines are followed and met.
- Ensure all shipments are properly billed within company guidelines and timelines.
- Process and comply with all requirements listed by regulatory agencies.
- Network with corresponding departments to ensure files are billed and posted prior to end of month.
- Continuous learning through required compliance training and certifications of software and/or regulations.
- Assist with the day-to-day training of new team members and cross skilling where applicable with existing teammates.
Qualifications:
- 0 - 2 years applied on the job and industry experience.
- CargoWise software experience a plus.
- Customer Focus: knowing the customer business needs and acting accordingly; proactively addresses customer concerns.
- Professional level oral & written English language skills.
- Problem Solving: Having the ability to identify problems and issues of varying complexities and find effective solutions, considering multiple sides of an issue.
- Attention to Detail: Ensures one’s own work is complete and accurate; monitors the quality of work, verifies information.
AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine.
What AIT Can Offer You:
- Private healthcare through BUPA (medical and dental) after a qualifying period.
- Access to an Auto Enrolment Pension Plan with 4% employee and 4% employer contributions.
- Life Assurance equal to 2x your annual salary for peace of mind.
- 26 days of annual leave to relax and recharge.
- Childcare vouchers to support your family needs.
- Eyecare vouchers for your vision health.
- Cycle to Work scheme to promote sustainable commuting.
- Car allowance or company car for certain roles.
International Operations Agent I employer: AIT Worldwide Logistics, Inc.
AIT Worldwide Logistics is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary alongside a comprehensive benefits package, including private healthcare and generous annual leave. Our collaborative work culture fosters innovation and efficiency, allowing you to thrive in a dynamic global environment while making meaningful contributions to the international supply chain. Join us in Chicago and be part of a team that values your talent and supports your career advancement.
Contact Details:
AIT Worldwide Logistics, Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Operations Agent I
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like AIT Worldwide Logistics, Inc. and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at AIT Worldwide Logistics, Inc.!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like AIT Worldwide Logistics, Inc. keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace International Operations Agent I
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to AIT Worldwide Logistics, Inc.:This is your chance to really connect with the team at AIT Worldwide Logistics, Inc.. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at AIT Worldwide Logistics, Inc.
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with AIT Worldwide Logistics, Inc..
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show AIT Worldwide Logistics, Inc. that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at AIT Worldwide Logistics, Inc.. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
