At a Glance
- Tasks: Provide technical support and training to customers in the UK market.
- Company: Join AIRZONE, a leader in smart climate solutions with a global presence.
- Benefits: Dynamic work environment, opportunities for travel, and professional growth.
- Other info: Collaborate with R&D and attend industry events to enhance your skills.
- Why this job: Be part of a team redefining comfort and energy efficiency with innovative technology.
- Qualifications: Higher-level vocational training in Electronics and knowledge of HVAC is a plus.
The predicted salary is between 31500 - 38500 £ per year.
En AIRZONE estamos redefiniendo el futuro del confort y la eficiencia energética mediante tecnología de vanguardia.
Si te apasionan la innovación y los retos, y quieres trabajar en un entorno dinámico en el que tus ideas importan, ¡queremos conocerte!
Job Objective
Provide technical support to customers in the United Kingdom market, both on-site and remotely. Training of customers and technical services associated with the company.
¿Quiénes somos?
AIRZONE es una empresa líder en soluciones inteligentes de climatización con presencia internacional.
Nuestro compromiso con la sostenibilidad, la tecnología y las personas nos ha convertido en un referente en el sector de la climatización.
¡ÚNETE A LA REVOLUCIÓN DEL CONFORT INTELIGENTE!
En AIRZONE estamos redefiniendo el futuro del confort y la eficiencia energética mediante tecnología de vanguardia.
Si te apasionan la innovación y los retos, y quieres trabajar en un entorno dinámico en el que tus ideas importan, ¡queremos conocerte!
- Roles And Responsibilities
- Technical Support
- Be a technical reference within the area, with knowledge of solutions at a functional and technical level. Pass on knowledge to the team through internal training sessions.
- Manage communication channels with the Technical Support team. Communication procedures, incident management, installation follow-up, etc.
- Detection and reporting of new incidents through the channels defined by the company.
- Participation in industry trade fairs when necessary, accompanying ATS so that they become as self-sufficient as possible.
- Support for the Technical team based in Spain (Hotline) during peak work seasons (holidays, etc.
- ATS
- Sizing of the ATS network to cover the services offered by the company.
Identification of profiles (together with the sales team), joint review of contractual conditions, contract signing, etc.
- Technical and procedural training for STAs. Monitoring their performance to correct possible misalignments.
- Keep track of service visits.
- Monitor the quality of service of the ATS network with customers.
- Organization of regular webinars to update ATS knowledge, needs, work reports, etc.
- Joint visits with the ATS to resolve incidents, provide training, conduct audits, etc..
- Training
- Strengthen customer training (for example, through specific events) in collaboration with the sales network.
- Strengthen training for internal teams.
- Collaboration with the R&D teams to report incidents and product improvements.. Attend installations to carry out a correct diagnosis.
- Collaboration with the training department to prepare training content.
- Quality
- Reporting of product incidents or malfunctions.
In-depth investigation of the root cause of the problem in order to report it appropriately through the channels defined by the company (Carrying out on-site visits)
- Collaboration with the rest of the company's departments to find solutions to customer incidents.
- Basic Education Required
Essential: Higher-level vocational training (Ciclo Formativo de Grado Superior) in Electronics or similar.
Specific knowledge
Essential: Knowledge of electronics.
Desirable: Knowledge of air conditioning/HVAC.
Minimum Experience
1 year of previous experience in a similar position is desirable.
- Other Specific Job Requirements
- Usual place of residence: London
- On-site position
Essential: Availability for domestic and international travel — Category B driving licence, spoken languages: English and French.
#J-18808-Ljbffr
Experto UK in Oxford employer: Airzone Control
At AIRZONE, we pride ourselves on being a leader in intelligent climate control solutions, fostering a work environment that champions innovation and sustainability. Our dynamic culture encourages employees to share their ideas and grow professionally, with ample opportunities for training and development, particularly in the vibrant city of London. Join us in redefining comfort and energy efficiency while enjoying the benefits of a supportive team and a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Experto UK in Oxford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Experto UK role you’re after at Airzone Control.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Airzone Control a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Airzone Control.
✨Apply Through Company Websites
When you spot a role like Experto UK at Airzone Control, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Experto UK in Oxford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Experto UK, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Airzone Control a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Airzone Control specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Airzone Control
✨Brush Up on Core Engineering Principles
Before heading into the interview with Airzone Control, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Airzone Control want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
