At a Glance
- Tasks: Support technical services and resolve queries in a fast-paced aircraft maintenance environment.
- Company: Join AirX Jet Support, a leading UK CAA and EASA approved Maintenance Repair Organisation.
- Benefits: Enjoy a competitive salary, generous leave, healthcare, and professional development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the aviation industry.
- Qualifications: Experience in aircraft maintenance and a relevant engineering licence or degree required.
- Other info: Flexible working hours with excellent career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
AirX Jet Support is a UK CAA and EASA approved Maintenance Repair Organisation with approval to provide Line & Base Maintenance services on our parent company fleet of CL-600, EMB-135 and ERJ-190 series aircraft. Due to continued growth and expansion, we are recruiting for a Technical Services Engineer to join our team. The successful candidate will be a self-motivated individual with experience working in a Part-145 aircraft maintenance environment. The Technical Services Engineer will support the Technical Services Manager with all aspects of Technical Services and play a key part in the day to day running of the Technical Support Department. In doing so they will be the point of contact for any Technical Services issues during execution and preparation for customer maintenance inputs. This role is based at the London Stansted Diamond Hangar facility working a rotational 5-5-4 day shift pattern. A degree of flexibility is expected including a requirement to work overtime if required.
Responsibilities and Duties
- The Technical Services Engineer is responsible for triaging and executing a suitable resolution to technical queries in a timely manner ensuring compliance with regulatory and company procedures, this may include dealing with OEM’s and customers.
- This person will represent the Technical Services team at all required customer meetings, as well as working closely with the Production Planning team to ensure deliverable plans are driven to execution.
- Provide an escalation path for all technical queries.
- Perform technical assessments of customer provided work scopes to ensure the request falls within capability and apply technical expertise to consider likely challenges including required skills, tools, access requirements, NDT etc.
- Responsible for the oversight of the transcribing of customer / CAMO’s maintenance data into approved work packs.
- Ensure all supplied data from customer / CAMO is accurate.
- Communicate with OEM / Type Certificate Holder if required on behalf of customer.
- Work alongside production planners to aid the planning and execution of maintenance inputs.
- Assist Production Planning in period of sickness and leave.
- Monitor compliance through sampling.
- Take ownership of department objectives and goals.
- Work closely with the Technical Support Manager in creating cross team dynamics and ensure all processes and procedures are monitored and kept up to date.
- Adopt and promote the company Safety, Quality and FOD culture.
- Ensure compliance with regulatory requirements, company processes and procedures.
- Promote a just culture and report all incidents and occurrences in the IQSMS portal.
- Actively support, promote and contribute to continuous improvement ideas and lean principles.
Required Qualifications & Experience
- Previous experience within a Base Maintenance / Modification Technical Services role is highly desirable.
- Have prior experience of accessing on-line Bombardier / Embraer documents through relevant portals.
- Be able to interpret technical drawings / documentation.
- Previous experience with major structural and / or avionic modification inputs is desirable.
- Experience working with Legacy 600/650, Lineage 1000, Challenger 850 and Challenger 604 aircraft preferable.
- Hold an EASA Part-66 B1 and / or B2 Licence and / or Aircraft Engineering Degree.
- Must have excellent organisation skills and the ability to work under pressure.
- Good understanding of Health and Safety, Human Factors and Regulatory requirements.
- Flexible worker who is prepared to adjust working hours to meet operational demands.
- Experience in MRO IT software, such as AMOS, OASES, Rusada etc would be an advantage.
- Proficiency in Excel, Word, Outlook and PowerPoint and the ability to learn in-house systems.
Additional Requirements
- Candidates must have legal authorisation and the right to work in the UK.
- Full clean UK driving licence.
- Ability to obtain security clearance and hold an airside ID pass.
What We Offer
- Competitive salary package.
- Generous annual leave entitlement.
- Company provided healthcare and pension scheme.
- Training and professional development.
- A friendly and performance focused environment, where everyone’s perspective is heard, and every achievement valued.
Technical Services Engineer in Stansted Mountfitchet employer: AirX
Contact Detail:
AirX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Services Engineer in Stansted Mountfitchet
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at AirX Jet Support or similar companies. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and understanding of the aircraft you'll be working with. Show us you know your stuff about CL-600, EMB-135, and ERJ-190 series aircraft – it’ll make a great impression!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you're genuinely interested in joining our team at AirX Jet Support. Plus, it makes it easier for us to spot your application.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in our minds and shows us you’re keen on the role. Just keep it professional and sincere!
We think you need these skills to ace Technical Services Engineer in Stansted Mountfitchet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Services Engineer role. Highlight your experience in Part-145 aircraft maintenance and any relevant technical skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your flexibility and willingness to work overtime if needed.
Showcase Your Technical Expertise: In your application, be sure to showcase your technical expertise, especially with aircraft like the Legacy 600/650 or Challenger series. Mention any experience with MRO IT software as well, as it’s a big plus for us!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AirX
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to aircraft maintenance, especially for the CL-600, EMB-135, and ERJ-190 series. Be ready to discuss your experience with Part-145 environments and any specific modifications you've worked on.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've triaged and resolved technical queries in the past. Highlight your ability to work under pressure and how you’ve ensured compliance with regulatory requirements while dealing with OEMs or customers.
✨Familiarise Yourself with MRO Software
If you have experience with MRO IT software like AMOS or OASES, be sure to mention it. If not, do a bit of research on these systems so you can speak confidently about how you would adapt to using them in the role.
✨Demonstrate Team Spirit
Since this role involves working closely with various teams, think of examples where you've collaborated effectively. Show that you understand the importance of cross-team dynamics and how you can contribute to a positive work culture.