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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering top-notch maintenance services across the Midlands.
- Company: Reputable Facilities Management firm with a focus on quality and safety.
- Benefits: Competitive salary, company vehicle, performance bonuses, and career growth opportunities.
- Other info: Join a supportive team and enhance your leadership skills in a hands-on role.
- Why this job: Make a real impact by shaping a growing division in a stable environment.
- Qualifications: Experience in operations management and a strong technical background preferred.
The predicted salary is between 36000 - 60000 £ per year.
Location: Midlands (National Coverage)
Employment Type: Full-Time, Permanent
Reporting To: Head of Operations
Role Overview
We are seeking a high-caliber, hands-on Operations Manager to lead our Maintenance Division. This is a pivotal role within our Midlands-based Facilities Management firm, where you will be responsible for the seamless delivery of both reactive repairs and planned preventative maintenance (PPM). Unlike a purely administrative role, this position requires a deep understanding of the tools on the ground. You will manage a dedicated team of in-house tradesmen, ensuring that every job—from a leaking pipe to a minor office refurb—is executed safely, profitably, and to an impeccable standard.
Key Responsibilities
- Operational Leadership & Scheduling
- Team Management: Lead and mentor an in-house team of multi-skilled tradespeople (Hard Landscapers, Decorators, Electricians, Plumbers, Carpenters, etc.).
- Dynamic Scheduling: Oversee the daily dispatch and routing of engineers to meet strict SLAs for reactive calls while maintaining the PPM calendar.
- Quality Control: Conduct site visits to audit workmanship and ensure compliance with client specifications.
- Pricing & Estimating: Survey and price minor building works, small projects, and remedial repairs.
- Forecasting: Prepare monthly budget forecasts and report on the division’s P&L performance.
- Payroll & Admin: Review and approve engineer timesheets, manage overtime, and oversee the processing of payroll for your division.
- RAMS: Take full responsibility for the preparation of site-specific Risk Assessments and Method Statements (RAMS).
- Compliance: Ensure all works comply with current building regulations, health and safety legislation, and industry standards (e.g., NICEIC, Gas Safe).
The Ideal Candidate
- Technical Background: Ideally, you come from a trade background or have significant experience managing direct labor rather than just sub-contractors.
- Commercial Acumen: You can look at a job and know exactly how many hours and what materials it will take to be profitable.
- Tech-Savvy: Proficient in using CAFM (Computer-Aided Facilities Management) software and Excel for data analysis.
Required Qualifications & Experience
- Proven experience as an Operations Manager or Contracts Manager within the FM or Construction sector.
- Demonstrable experience in pricing minor works (typically up to £50k).
- In-depth knowledge of Health & Safety legislation (IOSH or NEBOSH qualification preferred).
- Full UK Driving License.
What We Offer
- Competitive salary (dependent on experience).
- Use of company vehicle.
- Performance-related bonus scheme.
- The opportunity to shape a growing division within a stable, reputable firm.
Operations Manager (Maintenance) employer: Airwaves Facilities Management Ltd
Contact Detail:
Airwaves Facilities Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Maintenance)
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or roles that allow you to showcase your operational leadership skills. This hands-on experience will not only boost your CV but also give you real-life examples to discuss in interviews.
✨Tip Number 3
Prepare for the interview by brushing up on your technical knowledge. Make sure you can talk confidently about health and safety regulations, RAMS, and how to manage a diverse team of tradespeople. We want you to shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making a difference in the Maintenance Division.
We think you need these skills to ace Operations Manager (Maintenance)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your hands-on experience in managing teams and your technical background, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our Maintenance Division. Share specific examples of how you've led teams and managed projects successfully.
Showcase Your Commercial Acumen: We want to see your understanding of pricing and estimating. Include any relevant experiences where you’ve forecasted budgets or managed P&L performance, as this is crucial for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Airwaves Facilities Management Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and facilities management. Understand the tools and processes involved in both reactive repairs and planned preventative maintenance, as this will show that you’re not just an admin type but someone who knows the ins and outs of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve mentored tradespeople or managed dynamic schedules. This will demonstrate your capability to lead a diverse team effectively.
✨Get Familiar with Compliance
Brush up on health and safety regulations and be ready to discuss how you ensure compliance in your previous roles. Knowing about RAMS and current building regulations will give you an edge and show that you take safety seriously.
✨Be Ready with Financial Insights
Since the role involves commercial oversight, prepare to talk about your experience with pricing, estimating, and budget forecasting. Bring examples of how you’ve managed P&L performance in the past, as this will highlight your commercial acumen.