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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering top-notch maintenance services across the Midlands.
- Company: Reputable Facilities Management firm with a focus on quality and safety.
- Benefits: Competitive salary, company vehicle, performance bonuses, and career growth opportunities.
- Why this job: Make a real impact by shaping a growing division in a stable environment.
- Qualifications: Experience in operations management and a strong understanding of health and safety regulations.
- Other info: Join a hands-on role that values technical skills and leadership.
The predicted salary is between 36000 - 60000 £ per year.
Location: Midlands (National Coverage)
Employment Type: Full-Time, Permanent
Reporting To: Head of Operations
Role Overview
We are seeking a high-calibre, hands-on Operations Manager to lead our Maintenance Division. This is a pivotal role within our Midlands-based Facilities Management firm, where you will be responsible for the seamless delivery of both reactive repairs and planned preventative maintenance (PPM). Unlike a purely administrative role, this position requires a deep understanding of the "tools on the ground". You will manage a dedicated team of in-house tradesmen, ensuring that every job—from a leaking pipe to a minor office refurb—is executed safely, profitably, and to an impeccable standard.
Key Responsibilities
- Operational Leadership & Scheduling
- Team Management: Lead and mentor an in-house team of multi-skilled tradespeople (Hard Landscapers, Decorators, Electricians, Plumbers, Carpenters, etc.).
- Dynamic Scheduling: Oversee the daily dispatch and routing of engineers to meet strict SLAs for reactive calls while maintaining the PPM calendar.
- Quality Control: Conduct site visits to audit workmanship and ensure compliance with client specifications.
- Pricing & Estimating: Survey and price minor building works, small projects, and remedial repairs.
- Forecasting: Prepare monthly budget forecasts and report on the division's P&L performance.
- Payroll & Admin: Review and approve engineer timesheets, manage overtime, and oversee the processing of payroll for your division.
- RAMS: Take full responsibility for the preparation of site-specific Risk Assessments and Method Statements (RAMS).
- Compliance: Ensure all works comply with current building regulations, health and safety legislation, and industry standards (e.g., NICEIC, Gas Safe).
The Ideal Candidate
- Technical Background: Ideally, you come from a trade background or have significant experience managing direct labour.
- Commercial Acumen: You can look at a job and know exactly how many hours and what materials it will take to be profitable.
- Tech-Savvy: Proficient in using CAFM (Computer-Aid Facilities Management) software and Excel for data analysis.
Required Qualifications & Experience
- Proven experience as an Operations Manager or Contracts Manager within the FM or Construction sector.
- Demonstrable experience in pricing minor works (typically up to £50k).
- In-depth knowledge of Health & Safety legislation (IOSH or NEBOSH qualification preferred).
- Full UK Driving Licence.
What We Offer
- Competitive salary (dependent on experience).
- Use of company vehicle.
- Performance-related bonus scheme.
- The opportunity to shape a growing division within a stable, reputable firm.
Operations Manager (Maintenance) in Berkswell employer: Airwaves Facilities Management Ltd
Contact Detail:
Airwaves Facilities Management Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Maintenance) in Berkswell
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector. You never know who might have a lead on that perfect Operations Manager role. Plus, personal recommendations can really give you an edge.
✨Tip Number 2
Get hands-on! If you can, volunteer or take on short-term projects related to maintenance or operations. This not only boosts your CV but also shows potential employers that you're proactive and passionate about the field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific scenarios where you've led teams or managed projects. Show them you know your stuff and can handle the tools on the ground!
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience in managing tradespeople and ensuring quality control.
We think you need these skills to ace Operations Manager (Maintenance) in Berkswell
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your hands-on experience in facilities management and any relevant trade background to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team of tradespeople and how your commercial acumen can drive our Maintenance Division forward.
Showcase Your Technical Skills: Don’t forget to mention your proficiency with CAFM software and Excel. We want to see how tech-savvy you are, so include examples of how you've used these tools to improve operations in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Airwaves Facilities Management Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to maintenance and facilities management. Understand the tools and processes involved in both reactive repairs and planned preventative maintenance. This will show that you’re not just a paper pusher but someone who knows the ins and outs of the job.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve mentored tradespeople or managed dynamic scheduling. Highlighting your experience in team management will demonstrate that you can lead the in-house team effectively.
✨Be Ready for Financial Questions
Since this role involves commercial oversight, be prepared to discuss your experience with pricing, estimating, and budget forecasting. Bring examples of how you’ve managed P&L performance in previous roles, as this will show your commercial acumen.
✨Health & Safety Knowledge is Key
Brush up on current health and safety legislation and be ready to discuss how you’ve implemented RAMS in past projects. Showing that you prioritise compliance and safety will resonate well with the interviewers, as it’s crucial for this role.