At a Glance
- Tasks: Lead complex Spend and corporate card implementations for global clients.
- Company: Join Airwallex, a leading fintech empowering businesses worldwide.
- Benefits: Competitive salary, diverse team, and opportunities for growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make a real impact in the future of global banking.
- Qualifications: 5+ years in project management or customer success; strong communication skills.
The predicted salary is between 60000 - 80000 € per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe.
About the team
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. Within Merchant Services, our Spend and card implementation specialists sit at the heart of how customers design, launch, and scale their global spend programmes on Airwallex. We influence revenue growth across our Spend and issuing portfolio and collaborate with sales, strategy, product, and engineering teams to provide the best experience for our most valued customers.
What you’ll do
As a Solutions Engineer in our Spend Team, you will own the end-to-end delivery of complex Spend and corporate card implementations that bring our global spend management products to life for enterprise and high-growth customers across EMEA. You will turn agreed business requirements and solution designs into actionable implementation plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar.
- Act as a trusted technical advisor to customers and internal teams on high-value implementations and expansions, shaping integration approaches, system configuration, and overall solution design.
- Partner with activation/onboarding and account management teams to translate customer requirements into scalable architectures, particularly where ERP, HRIS, and API integrations are core to the rollout.
- Work with sales teams on technical discovery to understand customer systems, data flows, and workflows, and recommend a best-fit integration blueprint.
- Work hands-on with customers to troubleshoot integration hurdles and guide them through complex configuration decisions.
- Serve as a subject matter expert on the broader integration ecosystem, collaborating with Sales, Product, and partners to close gaps and improve integration coverage.
- Create and maintain internal documentation, playbooks, and lightweight tooling that make it easier for the wider team to support integration-heavy use cases at scale.
- Channel customer pain points and integration feedback into Product and Engineering, influencing the roadmap and prioritisation of features that materially improve implementation outcomes.
Who you are
We’re looking for people who meet the minimum requirements for this role.
- Minimum qualifications:
- Bachelor’s degree in a related field or equivalent practical experience.
- 5+ years of experience in implementation, onboarding, customer success, or project/program management.
- 4+ years of client-facing delivery or professional services experience in a high-paced environment.
- Proven track record of successfully delivering cross-functional projects with stakeholders from diverse backgrounds.
- Exceptional written and verbal communication and presentation skills.
- Experience delivering ERP, accounting system, or expense platforms implementations and the associated data flows.
- Preferred qualifications:
- Hands-on experience working with or alongside integration engineers, solution architects, or technical program managers on API-based integrations.
- Formal training or certification in project management or agile delivery.
- Experience managing strategic or enterprise accounts as part of a broader account team.
- Ability to thrive in a fast-moving, ambiguous environment.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Senior Solutions Engineer - Spend employer: Airwallex
Airwallex is an exceptional employer that fosters a dynamic and innovative work culture, where employees are empowered to take ownership of their projects and make a real impact. With a strong focus on professional growth, team collaboration, and cutting-edge technology, our London office offers a vibrant environment for Senior Solutions Engineers to thrive while working on complex global spend management solutions. Join us to be part of a diverse team dedicated to shaping the future of financial services across EMEA.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Solutions Engineer - Spend
✨Tip Number 1
Network like a pro! Reach out to current employees at Airwallex on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. This can give you insider knowledge and make you stand out.
✨Tip Number 2
Prepare for the technical side of things. Brush up on your knowledge of ERP systems, APIs, and integration processes. Being able to speak confidently about these topics will show that you're ready to hit the ground running in the Solutions Engineer role.
✨Tip Number 3
Practice your problem-solving skills! Think of real-world scenarios where you've tackled complex issues. Be ready to share these examples during interviews to demonstrate your ability to navigate challenges effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Airwallex team.
We think you need these skills to ace Senior Solutions Engineer - Spend
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Solutions Engineer role. Highlight your experience with complex implementations and how you've collaborated with cross-functional teams, just like we do at Airwallex.
Showcase Your Technical Skills:Don’t forget to emphasise your technical expertise, especially in areas like ERP and API integrations. We want to see how you’ve tackled similar challenges in the past and how you can bring that knowledge to our team.
Communicate Clearly:Your written communication skills are crucial for this role. Make sure your application is clear and concise, reflecting your ability to lead meetings and influence decisions, just as you would in the position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Airwallex
✨Know Your Stuff
Make sure you understand Airwallex's products and services inside out. Familiarise yourself with their global spend management solutions and how they integrate with various systems like ERP and HRIS. This knowledge will help you speak confidently about how you can contribute to the team.
✨Showcase Your Experience
Prepare to discuss your past experiences in implementation and project management. Highlight specific examples where you've successfully managed complex, multi-stakeholder projects. Be ready to explain how you navigated challenges and delivered results, especially in high-paced environments like fintech or SaaS.
✨Ask Smart Questions
During the interview, ask insightful questions that demonstrate your curiosity and understanding of the role. Inquire about the team's current challenges or upcoming projects. This shows you're not just interested in the job, but also in how you can make a real impact.
✨Be Collaborative
Emphasise your ability to work cross-functionally. Share examples of how you've collaborated with sales, product, and engineering teams in the past. Airwallex values teamwork, so showing that you can effectively partner with others will set you apart from other candidates.
