At a Glance
- Tasks: Transform risk operations using AI and lead innovative projects.
- Company: Join Airwallex, a global leader in payments and financial solutions.
- Benefits: Competitive salary, diverse team, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on collaboration and innovation.
- Why this job: Make a real impact in fintech while working with cutting-edge technology.
- Qualifications: Experience in risk operations and strong coding skills required.
The predicted salary is between 80000 - 100000 £ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world‑leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.
Attributes We Value
We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking.
What you'll do
As Senior Manager, Risk Operation AI Enablement, you will be at the forefront of transforming our risk operations through AI. You will partner with operations, product, and engineering teams to identify, prototype, and deploy AI solutions that drive efficiency, scalability, and proactive risk control. This is a hands‑on, high‑impact role for whom thrives at the intersection of operational excellence and technical innovation. This role is based in Singapore.
Responsibilities:
- Work with different Operations teams to identify high‑impact AI use cases and lead the design and execution of proof‑of‑concepts (POCs) to validate feasibility and business value.
- Collaborate with Engineering to deploy successful AI solutions into production, ensuring robust integration with existing workflows and systems.
- Continuously monitor and analyze AI agent performance post go‑live, iterating on models and workflows to optimize accuracy, efficiency, and business outcomes.
- Rapidly build and iterate on operational AI tools using low‑code or no‑code platforms, empowering Ops teams to scale solutions with minimal engineering bottlenecks.
- Act as the bridge between Operations, Engineering, Data Science, and Compliance, ensuring alignment and effective execution of AI initiatives.
- Ensure all AI solutions adhere to regulatory requirements, internal governance standards, and best practices for responsible AI in financial services.
- Shape and drive strategic initiatives to uplift risk management, operational efficiency, and customer experience through AI.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications:
- Deep operational domain knowledge, especially familiar with operational flows in risk operations, KYC/AML, fraud, or credit risk.
- Strong coding skills and hands‑on experience with low‑code/no‑code platforms.
- Demonstrated experience in building, deploying, and optimizing AI/ML solutions in production environments.
- Excellent stakeholder management, communication, and project leadership skills.
- Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or a related field.
Preferred qualifications:
- 5+ years of experience in risk management, operations, or technology roles within fintech or financial services, with a proven track record of AI/ML solution delivery.
- Experience with building AI solutions in risk management.
This job description is designed to attract high‑caliber, technically skilled, and operationally savvy leaders who can bridge the gap between risk operations and AI‑driven transformation, reflecting both Airwallex’s internal standards and best practices in leading fintechs.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager, Operations Strategy (AI Enablement)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Airwallex. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Senior Manager, Operations Strategy (AI Enablement)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Airwallex.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Airwallex's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Airwallex
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Airwallex.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Airwallex will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Airwallex employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
