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For Companies At a Glance
- Tasks: Lead multi-channel communications and manage media relations for Airwallex's EMEA business.
- Company: Join a fast-growing fintech company valued at US$6.2 billion.
- Benefits: Competitive salary, diverse team, and opportunities for career growth.
- Why this job: Make a real impact in global finance while telling our unique story.
- Qualifications: 8+ years in communications, ideally in fintech or tech environments.
- Other info: Work with innovative teams and tackle high-visibility challenges.
The predicted salary is between 48000 - 72000 ÂŁ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,800 of the brightest and most innovative people in tech across 26 offices around the globe.
Attributes We Value
We hire successful builders with founderâlike energy who want real impact, accelerated learning, and true ownership. You bring strong roleârelated expertise and sharp thinking, and youâre motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. Youâre humble and collaborative; turn zeroâtoâone ideas into real products, and you "get stuff done" endâtoâend. You use AI to work smarter and solve problems faster. Here, youâll tackle complex, highâvisibility problems with exceptional teammates and grow your career as we build the future of global banking.
About The Team
At Airwallex, our mission is to empower businesses of all sizes to operate anywhere, anytime. Our Communications team is at the heart of telling the Airwallex storyâdriving awareness, building reputation, and supporting commercial growth across the EMEA region. We work crossâfunctionally and globally, ensuring our messaging is unified, impactful, and tailored to each market we serve.
What Youâll Do
- Work with the Director of Communications for EMEA to lead and implement multiâchannel communications for Airwallex's EMEA business, encompassing key company announcements, product launches, and major corporate milestones.
- Manage dayâtoâday newsroom activities: respond to inbound media inquiries, monitor industry news and trends, and proactively identify opportunities to insert Airwallex into the narrative.
- Strategically identify and pursue opportunities to increase the external presence of our executives, positioning them as thought leaders in key industry forums, including traditional and emerging media platforms, podcasts, speaking opportunities, and owned/social content.
- Prepare executives thoroughly for public engagements, ensuring consistent and impactful messaging.
- Oversee the development of compelling content, ensuring a unified corporate messaging strategy across all key company initiatives.
- Partner with commercial, product, marketing, and legal teams to craft communications and content strategies across channels, including media, podcasts, speaking opportunities, and owned/social content.
- Supervise agency relationships, provide guidance, and optimize output.
- Support internal communications programmes such as Regional AllâHands to build a positive workplace environment while aligning with external messaging and strategy.
(Bonus) Bring experience working in Holland, France, Germany, or the Middle East, and/or fluency in additional European languages.
Who You Are
Minimum Qualifications
- 8+ years of communications experience, ideally in fintech, financial services, or a fastâpaced technology environment.
- Proven track record of building and executing effective communications campaigns to promote product launches and customer wins.
- Exceptional written and verbal communication skills.
- Technical aptitude; youâre technologically savvy and can quickly get up to speed on modern tech stacks.
- Ability to manage complex projects, multiple stakeholders, and competing priorities across time zones.
- Direct experience and working relationships with journalists, producers, and editors.
- Comfort with ambiguity and the ability to problem solve, test and learn. The resilience to try and try again.
- Comfortable in a fastâpaced environment and able to reprioritize and quickly change gears.
Preferred Qualifications
- Experience working in or with Holland, France, Germany, or the Middle East.
- Fluency in additional European languages.
- Experience managing agency relationships across multiple markets.
- Familiarity with analytics and measurement tools to assess communication effectiveness.
- Experience in crisis communications and reputation management.
Applicant Safety Policy: Fraud and ThirdâParty Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal Opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We donât regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Senior Manager, Communications, EMEA in London employer: Airwallex
Contact Detail:
Airwallex Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Manager, Communications, EMEA in London
â¨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Airwallex or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
â¨Tip Number 2
Prepare for interviews by researching Airwallex's recent news and trends in the fintech space. Show us youâre not just another candidate; demonstrate your passion for our mission and how you can contribute to our story.
â¨Tip Number 3
Practice your pitch! Be ready to articulate your experience and how it aligns with the Senior Manager role. We want to hear how you can lead communications and make an impact right from the get-go.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining our team at Airwallex.
We think you need these skills to ace Senior Manager, Communications, EMEA in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Manager, Communications role. Highlight your relevant experience in fintech or tech environments, and show us how your skills align with our mission at Airwallex.
Showcase Your Communication Skills: Since this role is all about communications, let your writing shine! Use clear, concise language in your application and demonstrate your exceptional written communication skills right from the start.
Highlight Your Impact: We love builders who make a difference! Share specific examples of successful communications campaigns you've led, and how they contributed to business growth or enhanced brand reputation.
Apply Through Our Website: Donât forget to apply through our official careers page! Itâs the best way for us to receive your application and ensures youâre considered for the role. We canât wait to see what you bring to the table!
How to prepare for a job interview at Airwallex
â¨Know Your Stuff
Before the interview, dive deep into Airwallex's mission and values. Understand their products and recent news in the fintech space. This will not only show your genuine interest but also help you connect your experience to their needs.
â¨Showcase Your Communication Skills
As a Senior Manager in Communications, your ability to convey ideas clearly is crucial. Prepare examples of past campaigns you've led, focusing on how you crafted messages and engaged with different audiences. Be ready to discuss how you can elevate Airwallex's narrative.
â¨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to manage multiple stakeholders or navigate ambiguity. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
â¨Engage with Curiosity
Demonstrate your curiosity about the industry and the role. Ask insightful questions about Airwallex's future plans, challenges in the EMEA market, or how they measure the success of their communications strategies. This shows you're not just interested in the job, but in contributing to their growth.
