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- Tasks: Build relationships with customers and ensure they maximise their investment in Airwallex.
- Company: Join a leading fintech empowering businesses globally since 2015.
- Benefits: Competitive salary, equity options, and a vibrant office environment.
- Why this job: Make a real impact in a fast-paced, innovative fintech landscape.
- Qualifications: Customer-facing experience in tech, strong communication, and analytical skills.
- Other info: Collaborative culture with regular team-building events and creative freedom.
The predicted salary is between 28800 - 48000 £ per year.
Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world's most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform. Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America.
As a Junior Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customers' needs and goals and how Airwallex can support them. You will be working in an incredibly fast-paced environment, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.
What you will do:
- Be an advocate for Airwallex and ensure our customer base is utilising their investment in Airwallex
- Be an advocate for your customers and their voice inside of Airwallex
- Educate our customers on how to leverage the full range of Airwallex products
- Build strong relationships with customers and with our internal teams
- Develop a deep understanding of our customer's needs through surveys, reviews, referrals etc
What you will bring:
- Customer-facing experience in a tech or software business
- Ability to manage complex sales cycles
- + 1 year of proven experience in a sales role focused on existing customers or closing new deals
- Strong analytical skills / strategic experience - be comfortable using data to build your strategy
- Track record of managing book accounts or building your pipeline
- Strong verbal and written communication skills in English required
- Natural intelligence, networking skills and problem-solving
- Start-up or Fintech experience is preferred
- High education preferred (bachelor's degree or other)
- Experience with Salesforce highly regarded
At Airwallex you'll have the ability to make an impact in a rapidly growing, global fintech. We want you to share in our success, which is why you'll be offered a competitive salary plus valuable equity within Airwallex. We also like to ensure we create the best environment for our people by providing a collaborative open office space with a fully stocked kitchen. We organise regular team building events and we give our people the freedom to be creative.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.
Junior Account Manager, SME & Growth in London employer: Airwallex
Contact Detail:
Airwallex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager, SME & Growth in London
✨Tip Number 1
Get to know Airwallex inside out! Familiarise yourself with their products and services so you can confidently discuss how they can help customers. This will show your genuine interest and make you stand out during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. Plus, it’s a great way to get your name out there and potentially get a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've successfully managed customer relationships or solved problems. This will help you demonstrate your skills effectively during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Airwallex team and ready to take on the challenge!
We think you need these skills to ace Junior Account Manager, SME & Growth in London
Some tips for your application 🫡
Show Your Passion for Fintech: When writing your application, let your enthusiasm for the fintech industry shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about what Airwallex does and how you can contribute to our mission.
Tailor Your Experience: Make sure to highlight your customer-facing experience and any relevant skills in tech or software. We love seeing how your background aligns with the role of Junior Account Manager, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is sharp and easy to understand. This will reflect your strong verbal and written skills, which are crucial for this role.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Airwallex
✨Know Your Customer
Before the interview, research Airwallex's customer base and understand their needs. Familiarise yourself with how the platform helps businesses grow globally. This will show your potential employer that you’re genuinely interested in their mission and can advocate for customers effectively.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially those involving existing customers. Be ready to share specific examples of how you've managed complex sales cycles or built strong relationships. This will demonstrate your capability as a Junior Account Manager.
✨Data-Driven Mindset
Since the role requires strong analytical skills, come prepared with examples of how you've used data to inform your strategies in past roles. Whether it’s through surveys or customer feedback, showing that you can leverage data will set you apart.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Strong verbal and written communication skills are essential for this role, so consider doing mock interviews with friends or using online platforms to refine your delivery. Remember, clarity is key!
