At a Glance
- Tasks: Lead and scale a high-performing Solutions Engineering team across EMEA.
- Company: Join Airwallex, a leading global payments and financial platform.
- Benefits: Competitive salary, diverse culture, and opportunities for career growth.
- Other info: Dynamic environment with a focus on collaboration and customer obsession.
- Why this job: Make a real impact in the future of global banking with innovative solutions.
- Qualifications: 10+ years in technical roles and 3+ years in senior leadership.
The predicted salary is between 100000 - 150000 € per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking.
The Team
Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world-class solution engineering organisation across EMEA. This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients. You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.
What You'll Do
- Lead, mentor, and scale our high-performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration.
- Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives.
- Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges.
- Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.
- Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.
- Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders.
Who You Are
- You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity.
- You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands-on designing and delivering complex software solutions.
- You are a strategic thinker with a deep understanding of enterprise sales cycles, go-to-market motions, and how to position a technical solution to solve core business problems.
- You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API-driven platform.
- You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences.
- Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.
- Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.)
This role is based in London.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers, or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Director, Solutions Engineering, EMEA in London employer: Airwallex
Airwallex is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration among over 2,000 talented professionals across 26 global offices. As the Director of Solutions Engineering in London, you will lead a high-performing team while enjoying opportunities for accelerated career growth, competitive benefits, and the chance to make a significant impact in the rapidly evolving fintech landscape. Join us to be part of a mission-driven company that values diversity and empowers its employees to tackle complex challenges with cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Solutions Engineering, EMEA in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Airwallex and understand their products and culture. Think about how your experience aligns with their mission and be ready to share specific examples of your past successes that demonstrate your fit for the role.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, focus on how you've tackled complex challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Airwallex.
We think you need these skills to ace Director, Solutions Engineering, EMEA in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Director, Solutions Engineering role. Highlight your relevant experience in leading technical teams and your understanding of the payments ecosystem. We want to see how your skills align with our mission!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your impact in previous roles, especially in scaling teams or driving revenue growth. This will help us see the real value you can bring to Airwallex.
Be Authentic:Let your personality shine through in your application. We’re looking for humble and collaborative individuals who are passionate about what they do. Share your story and what motivates you to join Airwallex – we love hearing about your journey!
Apply Through Our Website:Remember to apply directly through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Airwallex!
How to prepare for a job interview at Airwallex
✨Know Your Stuff
Make sure you have a solid understanding of Airwallex's products and services. Familiarise yourself with their unique payment solutions and how they empower businesses globally. This will help you articulate how your experience aligns with their mission during the interview.
✨Showcase Leadership Skills
As a Director, Solutions Engineering, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, focusing on mentoring, scaling teams, and fostering a culture of collaboration and technical excellence.
✨Understand the Market
Research the payments ecosystem and financial services landscape. Be ready to discuss current trends and challenges in fintech, and how Airwallex is positioned to tackle them. This shows you're not just interested in the role but also in the industry as a whole.
✨Prepare for Technical Questions
Expect to face technical questions that assess your problem-solving skills and understanding of complex software solutions. Brush up on your technical knowledge, especially around API-driven platforms, and be prepared to discuss how you've designed and delivered solutions in previous roles.
