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- Tasks: Lead and scale a high-performing Solutions Engineering team across EMEA.
- Company: Join Airwallex, a leading global payments and financial platform.
- Benefits: Competitive salary, diverse culture, and opportunities for career growth.
- Why this job: Make a real impact in the future of global banking with innovative solutions.
- Qualifications: 10+ years in technical roles and 3+ years in senior leadership.
- Other info: Be part of a dynamic team shaping the future of financial infrastructure.
The predicted salary is between 72000 - 108000 £ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You’re humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking.
The Team
Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world-class solution engineering organisation across EMEA. This includes executive level pre-sales technical solution design, E2E solution implementation as well as proper post go-live commercial performance ramp-up for selective clients. You will be the driving force behind our technical go-to-market (GTM) strategy, scaling a high-performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.
What You’ll Do
- Lead, mentor, and scale our high-performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration.
- Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company’s overall sales and growth objectives.
- Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs-of-concept (POCs), and sophisticated solution designs that solve our customers’ most complex challenges.
- Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.
- Implement scalable processes, playbooks, and best practices for the entire pre-sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.
- Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C-level stakeholders.
Who You Are
- You have a significant track record of leading and scaling global or multi-regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity.
- You bring 10+ years of experience in technical, client-facing roles. You have a background in engineering, software development, or product, and have been hands-on designing and delivering complex software solutions.
- You are a strategic thinker with a deep understanding of enterprise sales cycles, go-to-market motions, and how to position a technical solution to solve core business problems.
- You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API-driven platform.
- You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences.
- Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.
- Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.).
This role is based in London.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers, or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through our official LinkedIn page.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Director/Senior Director, Solutions Engineering, EMEA in London employer: Airwallex
Contact Detail:
Airwallex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director/Senior Director, Solutions Engineering, EMEA in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they fit into the financial ecosystem. This will help you tailor your responses and show that you’re genuinely interested in what they do.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Director/Senior Director in Solutions Engineering. Highlight your leadership experience and how you’ve driven success in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Airwallex and ready to take on the challenge of building the future of global banking.
We think you need these skills to ace Director/Senior Director, Solutions Engineering, EMEA in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Director/Senior Director role. Highlight your experience in leading technical teams and your understanding of the payments ecosystem. We want to see how your skills align with our mission!
Showcase Your Leadership Skills: In your application, emphasise your leadership experience and how you've scaled teams in the past. We’re looking for someone who can foster a culture of excellence and collaboration, so share specific examples of how you’ve done this.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, especially when it comes to complex topics!
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that your application goes directly to us and is reviewed promptly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Airwallex
✨Know Your Stuff
Make sure you have a solid understanding of Airwallex's products and services. Familiarise yourself with their unique payment solutions and how they empower businesses globally. This will help you articulate how your experience aligns with their mission during the interview.
✨Showcase Leadership Skills
As a Director/Senior Director, you'll need to demonstrate your leadership capabilities. Prepare examples of how you've successfully led teams in the past, particularly in technical environments. Highlight your ability to mentor and scale teams while fostering a culture of collaboration and excellence.
✨Understand the Market
Research the payments ecosystem and financial services landscape. Be ready to discuss current trends and challenges in fintech, and how Airwallex is positioned to tackle them. This shows that you're not just interested in the role but also in the industry as a whole.
✨Prepare for Technical Questions
Expect to face technical questions related to solution engineering and implementation. Brush up on your knowledge of API-driven platforms and complex software solutions. Being able to discuss these topics confidently will set you apart from other candidates.
