At a Glance
- Tasks: Collaborate with leadership on strategic initiatives and drive impactful projects.
- Company: Join a fast-growing fintech leader revolutionising global payments.
- Benefits: Competitive salary, diverse team, and opportunities for rapid career growth.
- Other info: Work in a high-trust team tackling complex challenges across the globe.
- Why this job: Make a real impact in a dynamic environment while learning from top executives.
- Qualifications: 5-8 years in consulting or high-growth tech; strong problem-solving skills.
The predicted salary is between 80000 - 100000 £ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster.
About the team
The CEO Office works directly with Airwallex’s executive leadership on some of the company’s most important strategic, operational, and organizational priorities. This is a small, high-trust team responsible for solving complex, company-critical problems across global expansion, product strategy, financial infrastructure, organizational scaling, and AI transformation.
This role offers close exposure to senior leadership, direct involvement in high-stakes decision-making, and the opportunity to work on some of the hardest scaling challenges inside a global fintech platform.
What you’ll do
- Work closely with Airwallex’s leadership team on high-priority initiatives that shape the direction of the company globally.
- Operate across strategy and execution: helping frame problems, drive alignment, and ensure complex initiatives move from idea to outcome.
- Projects may include:
- Scaling new products and business lines globally
- International expansion and market entry strategy
- Regulatory and banking infrastructure initiatives
- Organisational effectiveness and operating model design
- Commercial acceleration and go-to-market execution
- M&A evaluation and post-merger integration
- AI-enabled operational transformation
- Cross-functional strategic initiatives tied to company priorities
You will regularly work with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams. This role is best suited to someone who thrives in high-context, high-accountability environments and is excited by solving difficult problems with imperfect information.
Who you are
You are intellectually curious, highly structured in your thinking, and execution-oriented. You are comfortable operating in ambiguity and able to move fluidly between strategic thinking and practical problem solving.
You are someone who:
- Learns quickly and enjoys steep learning curves
- Communicates clearly and concisely
- Has strong business judgment
- Can balance detail orientation with speed
- Is comfortable with high expectations and high ownership
- Enjoys building rather than observing
Minimum qualifications:
- 5–8 years of experience in top-tier consulting, high-growth technology companies, investing, strategic finance, or similarly high-performance environments
- Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
- Exceptional problem-solving and structured thinking abilities
- Strong executive communication skills, including the ability to synthesize complex topics clearly and concisely
- Ability to operate effectively in fast-moving, ambiguous environments with high ownership and accountability
- Strong stakeholder management and influencing skills across seniority levels and functions
- High degree of commercial judgment and operational pragmatism
- Bachelor’s degree or equivalent practical experience
Preferred qualifications:
- Experience in fintech, financial services, or other regulated industries
- Experience working directly with senior executives or founders
- Prior experience in consulting, investment banking, private equity, venture capital, or strategic finance
- Experience scaling products, markets, or operational functions in international environments
- Strong data analysis and business modeling capabilities
- Demonstrated ability to balance strategic thinking with hands-on execution
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers, or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Associate Director, Strategy & Operations - CEO Office in London employer: Airwallex
Airwallex is an exceptional employer that fosters a dynamic and innovative work culture, where employees are empowered to take ownership of their projects and drive meaningful impact. With a strong focus on professional growth, team collaboration, and exposure to senior leadership, the Associate Director role in the CEO Office offers unparalleled opportunities to tackle complex challenges in a fast-paced global fintech environment. Located in Melbourne, employees benefit from a vibrant city life while contributing to a company valued at US$8 billion, backed by world-leading investors.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director, Strategy & Operations - CEO Office in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Airwallex. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by understanding Airwallex's mission and values. Show us how your skills align with our goals, especially in strategy and operations. We love candidates who can think on their feet!
✨Tip Number 3
Practice your problem-solving skills! Be ready to tackle complex scenarios during interviews. We want to see how you approach challenges, so think through your process and be clear about your reasoning.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Airwallex.
We think you need these skills to ace Associate Director, Strategy & Operations - CEO Office in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Associate Director role. Highlight your experience in strategy and operations, especially in high-growth environments. We want to see how your skills align with our mission at Airwallex!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex problems in the past. We love candidates who can think critically and navigate ambiguity, so share those experiences that demonstrate your structured thinking and execution abilities.
Communicate Clearly:Your written communication should be concise and impactful. Use clear language to convey your ideas and experiences. Remember, we value strong executive communication skills, so make every word count!
Apply Through Our Website:Don’t forget to submit your application through our official careers page! This ensures your application gets to the right people and helps us keep track of all candidates. We’re excited to see what you bring to the table!
How to prepare for a job interview at Airwallex
✨Know Your Stuff
Before the interview, dive deep into Airwallex's mission and values. Understand their products and how they empower businesses globally. This will not only show your genuine interest but also help you connect your experience to their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex problems you've tackled in previous roles. Highlight your structured thinking and how you navigated ambiguity. Airwallex values those who can turn challenges into opportunities, so be ready to discuss your thought process.
✨Communicate Clearly
Practice articulating your thoughts concisely. Given the high-stakes nature of the role, being able to synthesise complex topics into clear messages is crucial. Consider doing mock interviews with a friend to refine your communication style.
✨Demonstrate Ownership and Accountability
Airwallex is looking for candidates who thrive in high-accountability environments. Be prepared to discuss instances where you took ownership of projects and drove them to success. Show that you're not just a team player, but a leader who gets things done.
