At a Glance
- Tasks: Build relationships with customers and ensure they maximise their investment in Airwallex.
- Company: Join a leading fintech company revolutionising global payments and financial solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and personal development.
- Why this job: Be part of an innovative team making a real impact in the fintech space.
- Qualifications: 2+ years in account management/sales, strong analytical skills, and tech-savvy.
The predicted salary is between 40000 - 50000 £ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking.
About the role
As an Airwallex Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. You will be working in an incredibly fast paced, scaling environment and providing resources across the EMEA business at a senior level, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.
What you will do:
- Be an advocate for Airwallex and ensure our customer base are utilising their investment in Airwallex
- Own and develop a portfolio of accounts, creating strategic account plans to expand Airwallex adoption and conducting regular QBRs
- Be an advocate for your customer and their voice inside of Airwallex
- Guide customers in maximizing the value of Airwallex products while providing insights into their markets and advising on strategies to drive growth
- Ability to understand technical requirements and craft solutions across multiple products
- Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest in technology and a deep understanding of the space
What you will bring:
- 2+ years of proven account management/sales role, preferably selling a technical product with track record of top performance
- Ability to manage complex sales, in a highly consultative manner, understanding strategies and applying value proposition
- Strong analytical skills / strategic experience - be comfortable reading and using data to build your strategy and QBRs
- Track record of managing multi-product accounts and crafting account plans
- Ability to understand complex technical problems with solid API knowledge
- Superior verbal and written communication skills in English is a must
- A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal
- Natural intelligence, networking skills and problem-solving
- Start-up & Fintech experience preferred
- High education preferred (bachelor’s degree or other)
- Experience with Salesforce highly regarded
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers, or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Account Manager, SME & Growth FTC ( 12 months) in London employer: Airwallex
Airwallex is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the vibrant UK startup ecosystem. Employees are empowered to take ownership of their roles, with ample opportunities for professional growth and development while making a tangible impact on the future of fintech. With a commitment to diversity and a supportive environment, Airwallex stands out as a place where ambitious individuals can thrive and contribute to meaningful projects.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, SME & Growth FTC ( 12 months) in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Airwallex. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Account Manager, SME & Growth FTC ( 12 months) in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Airwallex.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Airwallex's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Airwallex
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Airwallex.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Airwallex will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Airwallex employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
