At a Glance
- Tasks: Build relationships with customers and ensure they maximise their investment in Airwallex.
- Company: Join a leading fintech company revolutionising global payments and financial solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on collaboration and personal development.
- Why this job: Be part of an innovative team making a real impact in the fintech space.
- Qualifications: 2+ years in account management/sales, strong analytical skills, and tech-savvy.
The predicted salary is between 40000 - 50000 £ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors, Airwallex is leading the charge in building the global payments and financial platform of the future.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking.
About the role
As an Airwallex Account Manager, you will build relationships with our existing customers to ensure they are receiving the tools and support needed to achieve their goals. You will be the bridge between the customer and the Airwallex team and will have an in-depth understanding of the customer’s needs and goals and how Airwallex can support them. You will be working in an incredibly fast paced, scaling environment and providing resources across the EMEA business at a senior level, evaluating and scaling Account Management strategy and working closely with Sales, Marketing and Operations Leadership.
What you will do:
- Be an advocate for Airwallex and ensure our customer base are utilising their investment in Airwallex
- Own and develop a portfolio of accounts, creating strategic account plans to expand Airwallex adoption and conducting regular QBRs
- Be an advocate for your customer and their voice inside of Airwallex
- Guide customers in maximizing the value of Airwallex products while providing insights into their markets and advising on strategies to drive growth
- Ability to understand technical requirements and craft solutions across multiple products
- Proven ability to lead complex negotiations involving bespoke commercial agreements and multi-product sales
- Ability to operate in a highly ambiguous and fast-paced environment
- Strong interest in technology and a deep understanding of the space
What you will bring:
- 2+ years of proven account management/sales role, preferably selling a technical product with track record of top performance
- Ability to manage complex sales, in a highly consultative manner, understanding strategies and applying value proposition
- Strong analytical skills / strategic experience - be comfortable reading and using data to build your strategy and QBRs
- Track record of managing multi-product accounts and crafting account plans
- Ability to understand complex technical problems with solid API knowledge
- Superior verbal and written communication skills in English is a must
- A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal
- Natural intelligence, networking skills and problem-solving
- Start-up & Fintech experience preferred
- High education preferred (bachelor’s degree or other)
- Experience with Salesforce highly regarded
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers, or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Account Manager, SME & Growth FTC ( 12 months) in London employer: Airwallex
Airwallex is an exceptional employer that fosters a dynamic and innovative work culture, empowering employees to take ownership of their roles while driving impactful change in the global financial landscape. With a commitment to professional growth, employees benefit from accelerated learning opportunities and collaboration with top-tier talent across 26 offices worldwide. Located in Melbourne, Airwallex offers a vibrant environment where creativity thrives, making it an ideal place for those looking to make a meaningful contribution in the fintech space.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager, SME & Growth FTC ( 12 months) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn, and ask them about their experiences at Airwallex. This not only gives you insider info but also shows your genuine interest in the company.
✨Tip Number 2
Prepare for the interview by understanding Airwallex's products inside out. Familiarise yourself with their offerings and think about how you can help customers maximise their value. This will set you apart as a candidate who’s ready to hit the ground running.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you tackled complex issues, especially in a fast-paced environment. This aligns perfectly with what Airwallex values in their team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Airwallex family.
We think you need these skills to ace Account Manager, SME & Growth FTC ( 12 months) in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any technical product sales you've done. We want to see how your skills align with what we’re looking for!
Showcase Your Achievements:Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve driven growth or improved customer satisfaction in previous roles. This helps us see the impact you can bring to Airwallex.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website:Remember to submit your application through our official careers page. It’s the best way to ensure it reaches us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Airwallex
✨Know Your Stuff
Before the interview, dive deep into Airwallex's products and services. Understand how they empower businesses globally and be ready to discuss how your experience aligns with their mission. This shows you're genuinely interested and prepared.
✨Showcase Your Problem-Solving Skills
Be ready to share specific examples of how you've tackled complex challenges in previous roles. Highlight your analytical skills and how you’ve used data to drive decisions. This will resonate well with their focus on strategic thinking.
✨Build Rapport
During the interview, aim to establish a connection with your interviewers. Ask insightful questions about their experiences at Airwallex and share your own relevant stories. This demonstrates your collaborative spirit and ability to build relationships.
✨Embrace the Fast-Paced Environment
Airwallex thrives in a dynamic setting, so express your adaptability and eagerness to learn. Share instances where you've thrived under pressure or adapted quickly to change, showcasing that you can keep up with their pace.
