At a Glance
- Tasks: Lead complex client integrations for global payments and financial products.
- Company: Join a dynamic fintech company at the forefront of embedded finance.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on diversity and inclusion.
- Why this job: Make a real impact by delivering innovative solutions to enterprise partners.
- Qualifications: 5+ years in project management with experience in fintech or technology implementations.
The predicted salary is between 60000 - 80000 € per year.
As an Implementation Manager, you will own the end-to-end delivery of complex client integrations that bring our global payments and financial products to life for enterprise partners, shopping carts, and payment gateways. You will turn agreed business requirements and solution designs into actionable plans, orchestrating cross-functional teams and external stakeholders to deliver on time, on scope, and to a high quality bar. You’ll sit at the intersection of Sales, Solutions Engineering, Product, and Operations, ensuring that every phase from pre‑sale through go‑live and early optimisation runs smoothly. This role is based in London (3 days in office).
Responsibilities
- Take agreed business requirements and solution proposals and translate them into comprehensive project delivery plans, operating rhythms, and execution strategies for end‑to‑end partner integrations (from scoping through full launch).
- Own overall project management for client product integrations, including internal and external communication, risk and dependency management, and day‑to‑day orchestration of workstreams across onboarding, configuration, testing/certification, and pilot/launch.
- Lead the delivery of partner projects in close collaboration with integration engineers and other technical stakeholders, ensuring functional flows, architecture, and timelines are clearly understood and adhered to.
- Drive a core project team across all phases of the sales and delivery lifecycle: pre‑delivery with commercial/sales managers and solution architects, delivery with solution engineers, and post‑delivery with technical account managers and support/operations teams.
- Coordinate cross‑functional approvals and inputs from internal stakeholders (e.g., legal, compliance, privacy, risk, operations, finance, product) to secure timely sign‑off on proposed solution designs and integration approaches.
- Partner with internal product and engineering teams to prioritise solution requirements needed for a given integration, balancing roadmap constraints with committed client timelines and escalating trade‑offs where required.
- Collaborate with internal PMO or program functions to align partner‑specific delivery milestones with broader product roadmaps and operational readiness plans.
- Apply professional services methodologies and disciplined project management practices (governance, RAID logs, KPIs, status reporting) to manage complex, multi‑workstream efforts spanning multiple regions and stakeholder groups.
- Track and communicate clear metrics across your portfolio (e.g., time‑to‑go‑live, adherence to plan, quality of launch) and lead structured post‑launch reviews to drive continuous improvement of our integration playbooks.
Who you are
We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
Minimum qualifications
- Bachelor’s degree in a related field.
- 5+ years of experience in Product Delivery Management or Project Management, managing complex, multi‑stakeholder technology or financial services implementations.
- 5+ years of professional services or client‑facing delivery experience in a high‑paced environment (e.g., consulting, systems integration, or enterprise implementation).
- Demonstrated experience with global payment products or technology‑led business solutions, and the ability to translate product capabilities into practical integration plans for partners.
- Proven track record of successfully delivering cross‑functional projects with stakeholders from diverse backgrounds and job functions, including C‑level executives, technical teams, and operations.
- Exceptional written and verbal communication and presentation skills, including the ability to lead steering meetings, write clear status updates, and influence decisions without direct authority.
Preferred qualifications
- Experience delivering large‑scale partner integrations in fintech, payments, or adjacent regulated industries (e.g., card schemes, payment gateways, global acquiring, or embedded finance).
- Hands‑on experience working with or alongside integration engineers, solution architects, or technical program managers on API‑based integrations, including familiarity with common web and API concepts.
- Formal training or certification in project management or agile delivery (e.g., PMP, PRINCE2, Scrum Master), and comfort setting up operating rhythms such as stand‑ups, steering committees, and executive readouts.
- Experience managing enterprise or strategic accounts as part of a broader account team, including navigating commercial sensitivities while protecting delivery quality and scope.
- Ability to thrive in a fast‑moving, ambiguous environment, balancing structured methodologies with pragmatic decision‑making to keep complex projects moving forward.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Implementation Manager - Embedded Finance employer: Airwallex
At Airwallex, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As an Implementation Manager in London, you will benefit from a collaborative environment where cross-functional teamwork is encouraged, alongside opportunities for professional growth through exposure to cutting-edge financial technologies. With a commitment to diversity and equal opportunity, we ensure that every team member's contributions are valued, making Airwallex an exceptional place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager - Embedded Finance
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management and client delivery. We want you to showcase your experience with complex integrations confidently!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Implementation Manager - Embedded Finance
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in project management and client integrations. We want to see how your skills align with the role of Implementation Manager, so don’t hold back on showcasing relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of collaboration, emphasise your written and verbal communication abilities. Share examples of how you've successfully led meetings or influenced decisions in past projects. We love seeing clear, concise communication!
Highlight Your Technical Know-How:If you’ve worked with global payment products or API-based integrations, make sure to mention it! We’re looking for someone who can bridge the gap between technical teams and clients, so any relevant experience will definitely catch our eye.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Airwallex
✨Know Your Stuff
Make sure you understand the ins and outs of project management, especially in the context of financial services and technology. Brush up on your knowledge of global payment products and be ready to discuss how you've successfully managed complex integrations in the past.
✨Showcase Your Communication Skills
As an Implementation Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've led meetings, influenced decisions, and kept everyone in the loop during previous projects. Clear communication is key!
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in past projects and how you overcame them. Highlight your ability to balance structured methodologies with pragmatic decision-making, especially in fast-paced environments.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing risks or coordinating cross-functional teams. Think through potential scenarios related to the role and prepare your responses to demonstrate your strategic thinking and leadership skills.
