Director/Senior Director, Solutions Engineering, EMEA
Director/Senior Director, Solutions Engineering, EMEA

Director/Senior Director, Solutions Engineering, EMEA

Full-Time 43200 - 72000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and mentor a high-performing team in Solutions Engineering across EMEA.
  • Company: Join Airwallex, a leader in global payments and financial solutions.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
  • Why this job: Make a real impact in the fintech space while shaping the future of global banking.
  • Qualifications: 10+ years in technical roles with leadership experience in presales or solutions architecture.
  • Other info: Work in London and be part of a diverse, inclusive team.

The predicted salary is between 43200 - 72000 ÂŁ per year.

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Attributes We Value

We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You’re humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The Team

Airwallex is seeking a visionary and strategic leader to become our Director, Solutions Engineering. This is a critical leadership role responsible for leading our world‑class solution engineering organisation across EMEA. This includes executive level pre‑sales technical solution design, E2E solution implementation as well as proper post go‑live commercial performance ramp‑up for selective clients. You will be the driving force behind our technical go‑to‑market (GTM) strategy, scaling a high‑performing team of Solutions Engineers and Solutions Architects who are instrumental in driving our global revenue growth. By partnering with Sales, Product, and Engineering leadership, you will shape the customer experience, influence our product roadmap, and solidify Airwallex's position as the leading financial infrastructure for modern businesses.

What You'll Do

  • Lead, mentor, and scale our high‑performing EMEA Solutions Engineering teams, fostering a culture of technical excellence, customer obsession, and collaboration.
  • Develop and execute the global vision and strategy for the Solutions Engineering function, ensuring tight alignment with the company's overall sales and growth objectives.
  • Own the technical sales strategy, empowering your team to deliver compelling product demonstrations, proofs‑of‑concept (POCs), and sophisticated solution designs that solve our customers' most complex challenges.
  • Serve as a key executive partner to the Sales and Product organisations, acting as the voice of the customer and the field to influence the product roadmap and GTM strategy.
  • Implement scalable processes, playbooks, and best practices for the entire pre‑sales and implementation lifecycle, from technical discovery and solutioning to RFP responses and guiding successful implementations.
  • Represent Airwallex as a senior technical leader in key customer meetings, industry events, and executive briefings, building trust and credibility with C‑level stakeholders.

Who You Are

  • You have a significant track record of leading and scaling global or multi‑regional Presales, Sales Engineering, or Solutions Architecture teams within EMEA, with 3+ years in a senior leadership capacity.
  • You bring 10+ years of experience in technical, client‑facing roles.
  • You have a background in engineering, software development, or product, and have been hands‑on designing and delivering complex software solutions.
  • You are a strategic thinker with a deep understanding of enterprise sales cycles, go‑to‑market motions, and how to position a technical solution to solve core business problems.
  • You excel at working with enterprise clients, understanding their business goals, and translating their needs into tangible, creative solutions built upon a sophisticated API‑driven platform.
  • You possess outstanding executive communication and presentation skills, capable of commanding a room and articulating complex technical concepts to both commercial and engineering audiences.
  • Strong knowledge of the payments ecosystem, financial services, or Fintech is highly advantageous.
  • Bachelor's degree in a STEM discipline preferred (Computer Science, Engineering, etc.).

This role is based in London.

Applicant Safety Policy: Fraud and Third‑Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Director/Senior Director, Solutions Engineering, EMEA employer: Airwallex

Airwallex is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to take ownership and make a real impact in the fast-paced world of global finance. With a strong focus on professional growth, team members benefit from mentorship opportunities and the chance to work alongside industry leaders in a vibrant London setting, where creativity and technical excellence are highly valued. Join us to tackle complex challenges and shape the future of financial infrastructure while enjoying a supportive and inclusive work environment.
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Contact Detail:

Airwallex Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director/Senior Director, Solutions Engineering, EMEA

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research Airwallex and understand their products and culture. Think about how your experience aligns with their mission and values. Practice common interview questions and come up with examples that showcase your skills and achievements.

✨Tip Number 3

Showcase your problem-solving skills! In your conversations, highlight how you've tackled complex challenges in the past. Use specific examples that demonstrate your ability to think critically and deliver results, especially in technical roles.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Airwallex team. Let’s build what’s next together!

We think you need these skills to ace Director/Senior Director, Solutions Engineering, EMEA

Leadership
Solutions Engineering
Technical Sales Strategy
Pre-sales Technical Solution Design
End-to-End Solution Implementation
Customer Experience Management
Collaboration
Mentoring
Strategic Thinking
Enterprise Sales Cycles
API-driven Solutions
Executive Communication
Presentation Skills
Payments Ecosystem Knowledge
Fintech Expertise

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your experience in leading technical teams and your understanding of the payments ecosystem, as these are key for us at Airwallex.

Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven results in previous roles. We love to see quantifiable achievements that demonstrate your impact and leadership skills.

Be Authentic: Let your personality shine through in your application. We value humility and collaboration, so don’t hesitate to share your journey and what motivates you to join our mission at Airwallex.

Apply Through Our Website: For a smooth application process, make sure to apply directly through our careers page. This helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Airwallex

✨Know Your Stuff

Make sure you have a solid understanding of Airwallex's products and services. Familiarise yourself with their unique payment solutions and how they empower businesses globally. This will help you articulate how your experience aligns with their mission during the interview.

✨Showcase Leadership Skills

As a Director/Senior Director, you'll need to demonstrate your ability to lead and mentor teams. Prepare examples of how you've successfully scaled teams in the past, fostered collaboration, and driven technical excellence. Highlight your strategic thinking and how it has positively impacted previous organisations.

✨Understand the Market

Research the payments ecosystem and financial services landscape. Be ready to discuss current trends and challenges in the industry, and how Airwallex is positioned to tackle them. This shows that you're not just interested in the role but also in the broader context of the business.

✨Engage with Curiosity

During the interview, ask insightful questions about Airwallex's future plans, product roadmap, and team dynamics. This demonstrates your genuine interest in the company and helps you assess if it's the right fit for you. Remember, interviews are a two-way street!

Director/Senior Director, Solutions Engineering, EMEA
Airwallex

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