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For Companies At a Glance
- Tasks: Lead and inspire a design team to create innovative user experiences.
- Company: Join Airwallex, a global leader in payments and financial solutions.
- Benefits: Competitive salary, diverse culture, and opportunities for professional growth.
- Why this job: Make a real impact in the future of global banking with cutting-edge design.
- Qualifications: 12+ years in UX/Product design and proven leadership experience.
- Other info: Dynamic environment with a focus on collaboration and innovation.
The predicted salary is between 48000 - 72000 £ per year.
About Airwallex
Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe.
Attributes We Value
We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You’re humble and collaborative; turn zero-to-one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster.
Role Summary
We are seeking an exceptional Director of Product Design to lead and empower the design team responsible for a critical division of the company. This role will involve strategic oversight of design initiatives, ensuring alignment with business objectives and fostering a culture of innovation and excellence within the team.
Primary Responsibilities
- Strategic Leadership: Collaborate with senior product leaders to define and scope design requirements for upcoming projects, ensuring alignment with overall business strategy. Develop comprehensive design project plans that identify challenges, estimate effort, and allocate resources effectively to ensure high-quality design work, including research, brainstorming, and user testing. Oversee project timelines and performance metrics to ensure timely and high-quality deliverables, conducting retrospectives to continuously optimize team performance. Work closely with engineering leadership to ensure critical moments of the design process are effectively managed and that there is a seamless handoff between design and engineering teams.
- Design Excellence: Advocate for user needs throughout all stages of product development, ensuring that user experience is at the forefront of design decisions. Partner with cross-functional teams (product management, engineering, design systems) to explore and deliver innovative design solutions that meet user and business needs. Lead end-to-end user experience design across desktop, mobile web, and applications, ensuring consistency and quality across all platforms. Mentor and collaborate with design team members, contributing expertise in UX methodologies to enhance the quality of their work.
- Team Development: Lead and inspire a team of product designers, providing mentorship and guidance to foster their professional growth and skill development. Deliver actionable feedback to team members, helping them navigate stakeholder feedback and achieve the highest quality results. Support the growth of the design team through coaching and professional development opportunities.
Role Requirements
- Experience: Minimum 12 years in UX/Product design with a strong portfolio demonstrating expertise in complex systems, multi-channel user journeys, and intricate object relationships.
- Leadership: Proven success in managing and mentoring design teams (5+ years), with a track record of fostering a collaborative and innovative team culture.
- Skills: Proficiency in advanced UX methods (generative research, information architecture, interaction design, user testing) and system-level thinking.
- Communication: Exceptional communicator capable of articulating design rationale to both technical and non-technical stakeholders.
- Project Management: Demonstrated ability to manage multiple projects and deliver results in fast-paced environments.
- Adaptability: Thrives in dynamic environments with evolving project scopes and priorities.
Nice to Haves
- Experience in the financial industry.
- Degree in Design, HCI, or a related field.
Applicant Safety Policy: Fraud and Third-Party Recruiters
To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters.
Equal opportunity
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent.
Director of Product Design employer: Airwallex
Contact Detail:
Airwallex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Product Design
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Airwallex. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Airwallex's products and services. Show us you’re not just another candidate; demonstrate your passion for our mission and how you can contribute to our innovative culture.
✨Tip Number 3
Practice your storytelling skills! Be ready to share your experiences and how they align with the role of Director of Product Design. We love hearing about your journey and what makes you tick.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Director of Product Design
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 12+ years in UX/Product design. We want to see your strong portfolio that showcases your expertise in complex systems and multi-channel user journeys. This is your chance to shine!
Be a Team Player: We value collaboration, so don’t forget to mention your experience in managing and mentoring design teams. Share examples of how you've fostered a positive team culture and helped others grow.
Communicate Clearly: Your ability to articulate design rationale is key! Make sure your application reflects your exceptional communication skills, especially when discussing how you’ve worked with both technical and non-technical stakeholders.
Apply Through Our Website: Remember, the best way to apply is through our careers page at Airwallex. It’s straightforward and ensures your application gets to the right place. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Airwallex
✨Know Your Design Principles
Before the interview, brush up on your understanding of advanced UX methods and design principles. Be ready to discuss how you've applied these in past projects, especially in complex systems and multi-channel user journeys. This will show that you not only have the experience but also a deep understanding of what makes great design.
✨Showcase Your Leadership Skills
As a Director of Product Design, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed and mentored design teams in the past. Highlight specific instances where your leadership fostered collaboration and innovation, as this aligns with what Airwallex values.
✨Align with Business Objectives
Airwallex is all about strategic alignment. Be prepared to discuss how you've collaborated with product leaders to define design requirements that meet business goals. Think of examples where your design decisions directly contributed to the success of a project or initiative, showcasing your ability to balance user needs with business objectives.
✨Communicate Effectively
Exceptional communication is key in this role. Practice articulating your design rationale clearly to both technical and non-technical stakeholders. During the interview, be ready to explain your thought process behind design choices and how you ensure user experience is at the forefront of your work. This will demonstrate your ability to bridge the gap between design and engineering.
