At a Glance
- Tasks: Coordinate flying operations and manage real-time challenges in a dynamic environment.
- Company: Join AirTanker, a key player in the UK's defence and aviation sector.
- Benefits: Enjoy competitive salary, private medical insurance, and flexible working options.
- Other info: Opportunities for adventure training and career growth await you!
- Why this job: Make a real impact in aviation while developing your skills in a collaborative setting.
- Qualifications: Experience in airline operations and strong decision-making skills required.
The predicted salary is between 45336 - 53526 £ per year.
We are looking for a Duty Operations Coordinator to support the safe and efficient delivery of our flying programme. You will play a key role within the Operations Control Centre (OCC), coordinating operational activity, managing real-time challenges, and ensuring all elements of the programme run smoothly and compliantly. Working both independently and collaboratively, you will support commercial and core flying operations, providing critical oversight and coordination across a fast-paced, time-sensitive environment. You will ensure all activity aligns with safety, quality, and regulatory standards while delivering a responsive and resilient operation.
Why AirTanker?
AirTanker is a vital part of the UK’s defence capability, delivering air-to-air refuelling and air transport services to the RAF and MOD. We operate at the intersection of military precision and commercial innovation. As a Duty Operations Coordinator, you will be at the centre of our operation, helping to coordinate complex flying programmes and respond to real-time operational demands. You will work within the Operations Control Centre to ensure the successful delivery of both military and commercial operations, maintaining situational awareness, minimising disruption, and ensuring effective communication with all stakeholders.
What’s in it for you:
- Operational Impact: Play a critical role in managing live flying operations within a 24/7 control environment.
- Varied & Dynamic Role: No two days are the same, with real-time decision making and coordination at the heart of the role.
- Development Opportunities: Build expertise in flight operations, planning, and aviation systems.
- Collaborative Environment: Work closely with internal teams, customers, and external partners.
- Comprehensive Benefits: Including private medical insurance, bonus scheme, EV scheme, contributory pension, and more.
- Adventure & Belonging: Battlefield tours, adventure training, and family fun days.
AirTanker supports flexible working to help employees achieve a healthy work-life balance. We recognise the importance of balancing work with personal commitments and are committed to agreeing arrangements that meet both individual and business needs.
What you’ll be doing:
- Support the Duty Operations Manager with delivery of the flying programme within the operational window.
- Act as the primary OCC lead for charter and ACMI operations, including short notice and out-of-hours requests.
- Coordinate operational activities across multiple departments to ensure seamless delivery.
- Provide flight planning support, including performance calculations and ETOPS considerations.
- Produce and deliver accurate flight briefing documentation within required timescales.
- Monitor live operations using flight tracking systems, including ATC updates and airport slot management.
- Identify and respond to operational risks such as weather, industrial action, or airport disruption.
- Maintain effective communication with internal teams, external agencies, and customers.
- Provide updates to customers on operational performance and any disruption.
- Record significant events and changes to the flying programme.
- Support development and training of Operations Controllers through coaching and mentoring.
- Identify opportunities to improve processes, systems, and operational efficiency.
What you’ll bring:
- Experience within an airline Operations Control Centre or similar environment.
- Strong capability in time-critical and live operational decision-making.
- Experience supporting charter and commercial flying operations.
- Knowledge of flight planning and aircraft performance.
- Familiarity with operational systems and strong MS Office skills.
- Understanding of emergency and incident response procedures.
- Awareness of Flight Time Limitations (desirable).
- Excellent communication, analytical, and organisational skills.
- Ability to work under pressure and manage multiple competing priorities.
- Strong attention to detail and a proactive approach.
- Ability to make sound decisions quickly and work independently.
- Proficiency in written and spoken English.
About AirTanker:
AirTanker is a flexible and responsive world-leading aviation service provider. Our capability spans across end-to-end maintenance, military and civil flying programmes, training, and major aircraft upgrades.
Duty Operations Co-ordinator - 2 Year FTC employer: AirTanker
AirTanker is an exceptional employer, offering a dynamic and varied role as a Duty Operations Coordinator within a collaborative environment that values both operational excellence and employee well-being. With comprehensive benefits including private medical insurance and a contributory pension, alongside opportunities for professional development in the aviation sector, employees can thrive while contributing to vital military and commercial operations. The company also promotes a healthy work-life balance through flexible working arrangements, making it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Operations Co-ordinator - 2 Year FTC
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like AirTanker.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by AirTanker. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Duty Operations Co-ordinator - 2 Year FTC
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at AirTanker, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at AirTanker and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into AirTanker. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at AirTanker
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at AirTanker.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to AirTanker.
