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- Tasks: Support crew travel, accommodation, and catering logistics for smooth operations.
- Company: Join AirTanker, a dynamic player in the aviation industry.
- Benefits: Enjoy private medical insurance, hybrid working, annual bonuses, and gym discounts.
- Why this job: Be part of a vital team, enhancing your skills in a fast-paced environment.
- Qualifications: Strong communication and organisational skills; aviation experience is a plus but not required.
- Other info: Entry-level position with opportunities for on-the-job training and career growth.
The predicted salary is between 24000 - 36000 £ per year.
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Join to apply for the Crew HOTAC and Catering Assistant role at AirTanker
This range is provided by AirTanker. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from AirTanker
We are seeking a proactive and detail-oriented Crew HOTAC (hotel accommodation) and Catering Assistant to join our dynamic team. This role supports both Civilian and Military Operations by managing crew travel, accommodation, and catering logistics. You’ll play a vital part in ensuring smooth operational delivery through effective planning, coordination, and communication.
On top of your basic salary, you’ll receive;
- Annual bonus scheme (eligibility in current year subject to bonus rules)
- Private Medical Insurance
- Electric Vehicle Scheme
- Hybrid working available (not applicable to rostered and shift based employees)
- Health Cash Plan
- Life Assurance Cover
- Income Protection
- Contributory Pension Scheme
- Local Gym Discount
- Plane Saver (Credit Union)
- Family fun days/ battlefield tours/ adventure training
- Additional annual leave based on length of service
Key Responsibilities
- Act as the primary point of contact for crew HOTAC and travel arrangements, supporting the end-to-end process.
- Administer the HOTAC module, ensuring accurate crew rosters and logging errors.
- Create and distribute crew lists, liaising with RAFLO and AARC as required.
- Monitor TransOps to anticipate HOTAC needs and plan accordingly.
- Maintain awareness of immigration and health regulations related to crew movement.
- Liaise with external customers (e.g., ACMI) regarding travel and HOTAC policies and procedures.
- Book hotels and flights within budget constraints and in line with regulations and protocols.
- Share responsibility for planning, ordering, and managing catering, beverages, stores, and ancillary items for aircraft.
- Ensure compliance with inflight catering staff instructions and coordinate with the Ops department for daily changes.
- Deliver on-the-job training to colleagues and produce associated training reports.
- Engage with all aspects of the role in line with ATrS SMS, Quality, and Environmental Management Systems.
Skills, Knowledge & Expertise
- Experience in an aviation environment is desirable but not essential.
- Strong computer literacy and customer service skills.
- Excellent communication, problem-solving, and decision-making abilities.
- Highly organized with the ability to meet tight deadlines in a fast-paced environment.
- Able to work independently and collaboratively as part of a team.
- Proficient in English (written, verbal, and reading).
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Airlines and Aviation
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Crew HOTAC and Catering Assistant employer: AirTanker
Contact Detail:
AirTanker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew HOTAC and Catering Assistant
✨Tip Number 1
Familiarise yourself with the aviation industry, especially in areas related to crew travel and accommodation. Understanding the specific challenges and regulations can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the aviation sector, particularly those involved in logistics and catering. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Demonstrate your organisational skills by preparing examples of how you've successfully managed logistics or coordinated events in the past. Be ready to discuss these experiences in detail during your interview.
✨Tip Number 4
Stay updated on current trends in the aviation industry, especially regarding health regulations and customer service expectations. This knowledge will show your commitment and readiness for the role.
We think you need these skills to ace Crew HOTAC and Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Crew HOTAC and Catering Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in logistics, customer service, or any aviation-related roles. Use bullet points for clarity and focus on achievements that demonstrate your organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past experiences that showcase your problem-solving abilities and attention to detail, which are crucial for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Crew HOTAC and Catering Assistant role.
How to prepare for a job interview at AirTanker
✨Research AirTanker
Before your interview, take some time to learn about AirTanker and its operations. Understanding their mission, values, and recent news will help you tailor your responses and show genuine interest in the company.
✨Highlight Relevant Experience
Even if you don't have direct experience in aviation, think about transferable skills from previous roles. Emphasise your organisational abilities, customer service experience, and any relevant problem-solving examples that demonstrate your capability to handle the responsibilities of the Crew HOTAC and Catering Assistant role.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life scenarios related to crew travel and catering logistics. Prepare examples of how you've successfully managed tight deadlines or resolved conflicts in past roles to showcase your decision-making skills.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role, team dynamics, or company culture. This not only shows your enthusiasm but also helps you determine if AirTanker is the right fit for you.
