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- Tasks: Coordinate crew travel, accommodation, and catering for military and civilian flights.
- Company: Join AirTanker, a key player in the UK's defence operations.
- Benefits: Enjoy private medical insurance, bonuses, and adventure training opportunities.
- Other info: Gain hands-on experience in a fast-paced aviation setting with great career growth.
- Why this job: Make a real impact on flight readiness and crew welfare in a dynamic environment.
- Qualifications: Strong admin skills, excellent communication, and a knack for problem-solving.
The predicted salary is between 24876 - 26901 £ per year.
£24,876 - £26,901 - Please note this is a part time opportunity for 18.5 hours a week - salary will be pro-rated.
We’re looking for a Crew HOTAC & Catering Assistant to join our Crew Travel & HOTAC team. This is a key operational role supporting both civilian and military flying programmes, ensuring flight crew travel, accommodation and onboard catering requirements are planned and delivered accurately, efficiently and in line with regulatory and company requirements. You’ll be a central point of contact for crew travel and accommodation (HOTAC), while also supporting the planning and coordination of catering and ancillary items for aircraft operations. This is a fast‑paced, detail‑focused role that requires strong organisation, clear communication and a collaborative approach.
Why AirTanker? AirTanker is a vital part of the UK’s defence capability, delivering air-to-air refuelling and air transport services to the RAF and MOD. We operate at the intersection of military precision and commercial innovation. As a Crew HOTAC & Catering Assistant, you will play a key role in supporting safe, compliant and efficient flying operations. By coordinating crew travel, accommodation and catering requirements, and working closely with Operations, external partners and military stakeholders, you will directly contribute to crew readiness, regulatory compliance and overall operational performance.
What's in it for you?
- Operational Exposure & Responsibility: Play a key role in supporting civilian and military flying programmes, with your planning and coordination of crew travel, accommodation and catering directly impacting flight readiness, crew welfare and on‑time performance.
- Development & Skill Building: Gain hands‑on experience across crew travel, HOTAC administration and inflight catering coordination within a regulated aviation environment, building strong operational, organisational and stakeholder‑management skills.
- Collaboration & Visibility: Work closely with Operations, external partners and military stakeholders, giving you broad exposure across the business and the opportunity to develop strong working relationships in a high‑profile operational setting.
- Comprehensive Benefits: Including private medical insurance, bonus scheme, EV scheme, contributory pension, and more.
- Adventure & Belonging: Battlefield tours, adventure training, and family fun days.
What you'll be doing:
- Act as a primary point of contact for crew HOTAC and travel arrangements, supporting the end‑to‑end process.
- Administer the HOTAC system, ensuring crew rosters, travel and accommodation data are accurate and up to date.
- Produce and distribute crew lists to relevant internal and external stakeholders, liaising with RAFLO, AARC and other partners as required.
- Work closely with operational teams to anticipate and plan HOTAC and travel requirements in advance.
- Maintain awareness of regulations relating to crew movement, including immigration and health requirements.
- Liaise with external customers and partners (e.g. ACMI providers) on travel and HOTAC processes.
- Source and book hotels and flights in line with budget constraints, regulations and contractual agreements.
- Support the planning, ordering and management of catering, beverages, stores and ancillary items for civilian and military aircraft.
- Liaise with Operations teams to manage day‑to‑day changes and effective handovers.
- Deliver on‑the‑job training to colleagues and complete associated training documentation.
- Operate in line with Safety Management, Quality and Environmental Management Systems at all times.
What you'll bring:
- Strong administrative and computer literacy skills.
- Excellent communication and customer service capabilities.
- Good problem‑solving and decision‑making skills.
- Ability to manage competing priorities and meet tight deadlines.
- Proficient in written and spoken English.
- Able to work both independently and as part of a team.
- Previous experience within an aviation or operational environment.
Crew Hotac and Catering Assistant in Carterton employer: AirTanker
Contact Detail:
AirTanker Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Hotac and Catering Assistant in Carterton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AirTanker on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by knowing the ins and outs of crew travel and catering. Brush up on relevant regulations and think of examples from your past experiences that showcase your organisational skills.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Remember, this role is all about collaboration, so demonstrate how you work well with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the AirTanker team.
We think you need these skills to ace Crew Hotac and Catering Assistant in Carterton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Crew HOTAC & Catering Assistant role. Highlight your relevant experience in administration, communication, and any previous roles in aviation or operational environments. We want to see how you fit into our fast-paced, detail-focused team!
Show Off Your Organisational Skills: Since this role is all about planning and coordination, give us examples of how you've successfully managed competing priorities in the past. Whether it's juggling multiple tasks or meeting tight deadlines, we love to see your organisational prowess shine through!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at AirTanker!
How to prepare for a job interview at AirTanker
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Crew HOTAC & Catering Assistant role. Familiarise yourself with the key responsibilities, such as managing travel and accommodation for crew members, and coordinating catering needs. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised competing demands and met tight deadlines, as this will highlight your suitability for the fast-paced environment.
✨Communicate Clearly and Confidently
Effective communication is crucial in this position. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen carefully to questions and respond thoughtfully, showcasing your customer service skills and ability to liaise with various stakeholders.
✨Demonstrate Team Spirit
This role involves collaboration with different teams and external partners. Prepare to share examples of how you've worked effectively in a team setting. Highlight your ability to support colleagues and contribute to a positive working environment, which is essential for success in this operational role.