At a Glance
- Tasks: Welcome visitors, manage reception, and support various administrative tasks.
- Company: Join AirTanker, a key player in the UK's defence sector.
- Benefits: Enjoy private medical insurance, bonuses, and flexible working options.
- Other info: Engage in adventure training and family fun days while balancing work and life.
- Why this job: Be the first impression of a vital organisation and shape visitor experiences.
- Qualifications: Customer-facing experience, strong IT skills, and excellent communication.
The predicted salary is between 24456 - 26184 £ per year.
We are looking for a professional and approachable Receptionist Administrator to join our team. You will act as the first point of contact for visitors and colleagues, delivering a high standard of front-of-house service. You will take ownership of reception operations and support a wide range of administrative tasks across the business. You will also play a key role in managing site access and supporting safety and security processes.
As a Receptionist Administrator, you will keep the front of house running smoothly through effective reception management, visitor coordination, and administrative support. You will work closely with teams across the business, helping ensure a professional service, strong organisation, and efficient day-to-day operations.
What's in it for you?
- Front-of-House Impact: Be the first impression of the business and shape every visitor experience.
- Ownership and Responsibility: Take control of reception operations and key site processes.
- Operational Influence: Keep daily activities running smoothly and support wider business efficiency.
- Comprehensive Benefits: Including private medical insurance, bonus scheme, EV scheme, contributory pension, and more.
- Adventure & Belonging: Battlefield tours, adventure training, and family fun days.
AirTanker supports flexible working to help employees achieve a healthy work-life balance. We recognise the importance of balancing work with personal commitments, and are committed to agreeing arrangements that meet both individual and business needs.
What you'll be doing:
- Welcome visitors and manage the reception area.
- Handle incoming calls and emails and route queries.
- Manage visitor access and issue security passes.
- Maintain accurate visitor records and logs.
- Liaise with site security on visitor and contractor access.
- Support facilities reporting and maintain dashboards.
- Carry out daily building checks and report issues.
- Provide administrative support across teams.
- Arrange bookings such as travel, stationery, and supplies.
- Manage locker allocation and resolve issues.
- Support emergency procedures, including fire evacuations.
- Assist with first aid, fire safety, and site protocols.
What you'll bring:
- Experience in a customer-facing role.
- Professional and approachable manner.
- Strong IT skills in Word, Excel, and Outlook.
- Clear communication skills and confident telephone manner.
- Strong organisation and ability to manage multiple tasks.
- Calm approach under pressure.
- Ability to meet deadlines.
- Full UK driving licence.
Receptionist/Administrator employer: AirTanker Ltd
AirTanker is an exceptional employer, offering a unique opportunity to work at the forefront of the UK's defence capabilities while fostering a supportive and dynamic work environment. With comprehensive benefits including private medical insurance and a commitment to flexible working, employees can achieve a healthy work-life balance while enjoying adventure training and family fun days. As a Receptionist Administrator, you will play a pivotal role in shaping visitor experiences and ensuring smooth operations, all within a culture that values professionalism and personal growth.
