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- Tasks: Design and deliver transformative solutions for clients using Airtable's no-code platform.
- Company: Airtable empowers over 500,000 organisations to streamline their business processes.
- Benefits: Enjoy flexible work options, competitive insurance, mental health support, and a generous lifestyle wallet.
- Why this job: Join a diverse team, shape key processes, and make a real impact in the tech industry.
- Qualifications: 5+ years in solution engineering with expertise in Enterprise SaaS platforms and Airtable.
- Other info: This is a hybrid role based in London, requiring 3 days in the office.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Senior Solutions Architect, Professional Services
London, United Kingdom
Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
As a member of our Professional Services organisation, you’ll partner closely with our clients, Services team and Account teams to design and deliver transformative solutions. You’ll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realise value from Airtable’s platform quickly and efficiently. As a member of our Solutions Architecture Team, you’ll also play a crucial role in shaping key processes and organisational structure as we scale.
Please note, this is a hybrid position based in London with the expectation of 3 days a week in office.
What you\’ll do
- Partner with Airtable Engagement Managers to validate scope for professional services engagements
- Deeply understand clients\’ business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow
- Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance
- Develop solution architecture designs, implementation plans, and project timelines that align with clients\’ objectives and requirements
- Developer mindset – provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise
- Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners
- Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications
- Partner with other services and partner team members on larger engagements
- Partner with Product and Engineering to provide feedback from customer engagements on critical features and platform improvements
- Mentor Solution Architects and Delivery Consultants, sharing solution design frameworks and best practices
Who you are
- You have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms
- Experienced in solution architecture, with a background in Airtable build, delivery, and project management
- You’re well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape
- Ability to understand and customise messaging and consulting across verticals, use cases and geographies
- You have a keen understanding of business workflows and are comfortable using process mapping tools such as LucidChart and Visio
- You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations
- You have 3-4 years of experience in a professional services or consulting role
- You are able to prioritise and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilities
- You’re able to influence customer priorities, prioritise competing demands, and balance customer needs against the priorities of our business
- You are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teams
- You’re able to adapt to new technologies and learn quickly; previous experience with Airtable is required!
- Customer focused mindset with a track record of driving adoption, satisfaction, and business outcomes
- You demonstrate at leastExperimenter-level AI fluency : you’ve built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs)
- Nice to have: Fluent French or German speaker
What We Offer
- In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)
- Competitive pension scheme, life insurance, paid leave and sick leave
- Complimentary mental health support via Modern Health
- Family planning support via Carrot (fertility, adoption, and surrogacy)
- Flexible and generous time off and sick time benefits
- Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
- Supplemental reimbursement for Gender Affirmation procedures and services
- Legal services – access to online tools to legal forms
At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect.
Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you.
Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clickinghere .
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All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at . Learn more about avoiding job scams here .
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Senior Solutions Architect, Professional Services London, United Kingdom employer: Airtable
Contact Detail:
Airtable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Architect, Professional Services London, United Kingdom
✨Tip Number 1
Familiarise yourself with Airtable's platform and its features. Since the role requires a deep understanding of how to integrate Airtable into business workflows, being able to demonstrate your knowledge and experience with the platform will set you apart from other candidates.
✨Tip Number 2
Showcase your experience in solution architecture by preparing examples of past projects where you've successfully implemented SaaS solutions. Be ready to discuss specific challenges you faced and how you overcame them, as this will highlight your problem-solving skills.
✨Tip Number 3
Brush up on your communication skills, especially in presenting complex ideas clearly. Since you'll be engaging with stakeholders of varying technical backgrounds, practice explaining technical concepts in simple terms to ensure everyone understands your vision.
✨Tip Number 4
Network with current or former employees of Airtable to gain insights into the company culture and expectations for the role. This can provide you with valuable information that can help tailor your approach during interviews and discussions.
We think you need these skills to ace Senior Solutions Architect, Professional Services London, United Kingdom
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in solution architecture and professional services. Emphasise your familiarity with Airtable and any specific projects where you've successfully implemented solutions.
Showcase Your Technical Skills: In your application, clearly outline your technical skills, especially those related to database design, governance best practices, and any experience with AI tools. Provide examples of how you've used these skills in past roles.
Craft a Compelling Cover Letter: Write a cover letter that not only explains why you're interested in the role but also demonstrates your understanding of Airtable's platform and how you can add value to their Professional Services team.
Prepare for Specific Questions: Anticipate questions related to your experience with Airtable and your approach to solution architecture. Be ready to discuss how you've managed client relationships and project timelines in previous roles.
How to prepare for a job interview at Airtable
✨Showcase Your Technical Expertise
As a Senior Solutions Architect, it's crucial to demonstrate your deep understanding of solution architecture and Enterprise SaaS platforms. Be prepared to discuss specific projects where you've successfully integrated Airtable or similar tools into business processes, highlighting your technical skills and problem-solving abilities.
✨Understand Client Needs
Make sure you can articulate how you've previously engaged with clients to understand their business processes and pain points. Prepare examples that showcase your ability to advise on best practices and tailor solutions to meet diverse client requirements.
✨Communicate Effectively
Excellent communication skills are key for this role. Practice modulating your style to engage different stakeholders, from technical teams to senior management. Consider preparing a compelling presentation or demo that illustrates your approach to solution design and implementation.
✨Demonstrate Project Management Skills
Be ready to discuss your experience in managing project plans and timelines. Highlight instances where you've ensured on-time delivery and risk mitigation, as well as how you've balanced customer needs with business priorities. This will show your capability to handle the demands of the role effectively.
