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- Tasks: Design and deliver transformative solutions for clients using Airtable's no-code platform.
- Company: Airtable empowers over 500,000 organisations to streamline their business processes.
- Benefits: Enjoy flexible work options, competitive insurance, mental health support, and a generous lifestyle wallet.
- Why this job: Join a diverse team, shape key processes, and make a real impact in the tech industry.
- Qualifications: 5+ years in solution engineering with experience in Enterprise SaaS and Airtable required.
- Other info: This is a hybrid role based in London, requiring 3 days in the office.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Senior Solutions Architect, Professional Services
Join to apply for the Senior Solutions Architect, Professional Services role at Airtable
Senior Solutions Architect, Professional Services
Join to apply for the Senior Solutions Architect, Professional Services role at Airtable
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Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
As a member of our Professional Services organisation, you’ll partner closely with our clients, Services team and Account teams to design and deliver transformative solutions. You’ll advise on and visually map complex business processes, shape data governance models, and create implementation plans that allow our customers to realise value from Airtable’s platform quickly and efficiently. As a member of our Solutions Architecture Team, you’ll also play a crucial role in shaping key processes and organisational structure as we scale.
Please note, this is a hybrid position based in London with the expectation of 3 days a week in office.
What You\’ll Do
- Partner with Airtable Engagement Managers to validate scope for professional services engagements
- Deeply understand clients\’ business processes, requirements, and pain points; advise on best practices for integrating Airtable into their workflow
- Advise customers on the creation and management of their data governance models from license administration through long-term solution maintenance
- Develop solution architecture designs, implementation plans, and project timelines that align with clients\’ objectives and requirements
- Developer mindset – provide technical guidance and support to clients and internal teams throughout the implementation process, addressing concerns or issues that arise
- Respond to customer feedback; mitigate objections with sound counsel and relay any product improvements to the right Airtable cross-functional partners
- Manage project plans when delivering single consultant engagements ensuring on time delivery, risk mitigation, and regular project communications
- Partner with other services and partner team members on larger engagements
- Partner with Product and Engineering to provide feedback from customer engagements on critical features and platform improvements
- Mentor Solution Architects and Delivery Consultants, sharing solution design frameworks and best practices
Who You Are
- You have 5+ years of solution engineering, consulting or implementation experience supporting Enterprise SaaS platforms
- Experienced in solution architecture, with a background in Airtable build, delivery, and project management is a must
- You’re well-versed in database design and governance best practices and familiar with the Enterprise SaaS technology landscape
- Ability to understand and customise messaging and consulting across verticals, use cases and geographies
- You have a keen understanding of business workflows and are comfortable using process mapping tools such as LucidChart and Visio
- You have excellent communication skills: you can modulate your style to engage stakeholders of varying seniority and technical backgrounds, and you deliver compelling presentations and product demonstrations
- You have 3-4 years of experience in a professional services or consulting role
- You are able to prioritise and influence customer priorities (including pushing back on customers when needed) and demonstrate strong project management capabilities
- You’re able to influence customer priorities, prioritise competing demands, and balance customer needs against the priorities of our business
- You are a highly collaborative team player who is comfortable navigating ambiguity and thrives collaborating with a broad range of cross-functional teams
- You’re able to adapt to new technologies and learn quickly; previous experience with Airtable is required!
- Customer focused mindset with a track record of driving adoption, satisfaction, and business outcomes
- You demonstrate at least Experimenter-level AI fluency: you’ve built or meaningfully automated a task using AI (e.g., via custom scripts, GPT workflows, or Airtable automations enhanced by LLMs)
- Nice to have: Fluent French or German speaker
What We Offer
- In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)
- Competitive pension scheme, life insurance, paid leave and sick leave
- Complimentary mental health support via Modern Health
- Family planning support via Carrot (fertility, adoption, and surrogacy)
- Flexible and generous time off and sick time benefits
- Transportation & Commuter Benefits
- Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
- Supplemental reimbursement for Gender Affirmation procedures and services
- Legal services – access to online tools to legal forms
At Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect.
Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you.
Please see our Privacy Notice for details regarding Airtable’s collection and use of personal information relating to the application and recruitment process by clicking here.
Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at Learn more about avoiding job scams here.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
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Job function
Engineering and Information Technology
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Industries
Software Development
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Senior Solutions Architect, Professional Services employer: Airtable
Contact Detail:
Airtable Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Solutions Architect, Professional Services
✨Tip Number 1
Familiarise yourself with Airtable's platform and its features. Since the role requires a deep understanding of how to integrate Airtable into business workflows, being able to demonstrate your knowledge of its capabilities will set you apart.
✨Tip Number 2
Showcase your experience with process mapping tools like LucidChart and Visio. Being able to visually communicate complex business processes is crucial for this role, so having examples ready can help illustrate your skills.
✨Tip Number 3
Prepare to discuss your previous consulting experiences, particularly how you've influenced customer priorities and managed competing demands. This will highlight your project management capabilities and customer-focused mindset.
✨Tip Number 4
If you have experience using AI in your work, be ready to share specific examples. The job description mentions a need for AI fluency, so demonstrating how you've automated tasks or improved processes with AI will be beneficial.
We think you need these skills to ace Senior Solutions Architect, Professional Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in solution architecture and professional services. Emphasise your familiarity with Airtable and any specific projects that showcase your skills in implementing Enterprise SaaS platforms.
Showcase Your AI Experience: Since the role requires AI fluency, include specific examples of how you've used AI in your previous roles. Describe any projects where you automated tasks or improved processes using AI tools, and provide links if possible.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about working at Airtable and how your background aligns with their mission. Highlight your ability to understand client needs and your experience in managing complex projects.
Prepare for Technical Questions: Anticipate technical questions related to solution architecture and database governance. Be ready to discuss your approach to integrating Airtable into workflows and how you would advise clients on best practices.
How to prepare for a job interview at Airtable
✨Understand Airtable's Value Proposition
Before the interview, make sure you have a solid grasp of what Airtable offers and how it empowers businesses. Be prepared to discuss how you can leverage its features to solve client pain points and enhance their workflows.
✨Showcase Your Technical Expertise
As a Senior Solutions Architect, your technical skills are crucial. Be ready to discuss your experience with solution architecture, database design, and any relevant projects you've managed. Highlight your familiarity with Airtable and any AI tools you've integrated into your work.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've successfully navigated complex client requirements or project challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice explaining complex concepts in simple terms, as you'll need to engage stakeholders with varying levels of technical knowledge. Consider preparing a mock presentation to showcase your ability to convey information clearly.
