At a Glance
- Tasks: Lead a dynamic team, manage operations, and enhance processes in a fast-paced environment.
- Company: Join AIRSYS, a growing company focused on operational excellence and teamwork.
- Benefits: Enjoy a competitive salary, 25 days holiday, pension scheme, and great working conditions.
- Other info: Perfect for proactive individuals looking to grow in a supportive and collaborative setting.
- Why this job: Make a real impact by driving efficiency and supporting a vibrant operations team.
- Qualifications: Experience in administration or team leadership, with strong organisational and communication skills.
The predicted salary is between 30000 - 33000 € per year.
We have an exciting opportunity to join our team at AIRSYS for a Senior Operations Administrator / Team Leader with office administration, CRM systems, team leadership and operations coordination experience to support business operations, reporting, compliance, and process improvement within a fast‑paced environment.
Job Overview
We have a fantastic new job opportunity for a Senior Operations Administrator / Team Leader to join a busy and growing operations team in a pivotal role driving business support functions and office management. As a Senior Operations Administrator / Team Leader you will oversee administration, team coordination, CRM systems and operational processes, ensuring efficient workflow, accurate data management, reporting, and compliance across the department. The Senior Operations Administrator / Team Leader will play a key role in supporting auditing, health and safety administration, supplier coordination, and process improvement, while maintaining strong communication between office and warehouse teams. This is an excellent opportunity for a proactive and organised professional to contribute to operational efficiency, business support services, and continuous improvement within a dynamic environment.
Duties
- Team Leadership: Manage, support and develop the office administration team.
- Operational Coordination: Work closely with warehouse operatives to ensure smooth day‑to‑day operations.
- CRM Management: Maintain accurate and up‑to‑date CRM system data and records.
- Quotations Preparation: Prepare and issue customer quotations in a timely manner.
- Order Processing: Process and manage purchase orders and related documentation.
- Warranty Coordination: Handle warranty requests with suppliers and internal stakeholders.
- Reporting: Compile operational, KPI and management reports as required.
- Compliance Management: Oversee supplier PQQs and maintain compliance documentation.
- Audit Support: Assist with internal audits and ISO record keeping.
- Training Administration: Maintain and update the company training matrix.
- Health and Safety Support: Assist with reporting and record keeping.
- Process Improvement: Identify and implement improvements to administrative processes.
Candidate Requirements
- Previous experience in a senior administration, team leader or office management role.
- Strong organisational, coordination and multitasking skills.
- Experience working with CRM systems and database management.
- Competent in Microsoft Office 365, including Excel, Word and Outlook.
- Excellent communication and stakeholder engagement skills.
- High level of attention to detail and accuracy.
- Ability to manage multiple priorities in a fast‑paced environment.
- Experience supporting compliance, auditing or health and safety processes advantageous.
- Proactive, solution‑focused and collaborative approach.
Benefits
- Excellent working conditions and benefits.
- 25 days annual holiday plus Statutory Bank Holidays.
- Company pension.
Senior Operations Administrator / Team Leader in West Kirby employer: Airsys
At AIRSYS, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Liverpool that fosters collaboration and professional growth. Our team enjoys excellent benefits, including 25 days of annual leave, a company pension, and a supportive environment that encourages continuous improvement and innovation. Join us to be part of a dynamic operations team where your contributions will directly impact our success and your career development.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Administrator / Team Leader in West Kirby
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Senior Operations Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching AIRSYS and their operations. Understand their values and how you can contribute to their team. Tailor your responses to show how your experience aligns with their needs, especially in CRM management and team leadership.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your past experiences in office management and operational coordination clearly. This will help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Senior Operations Administrator / Team Leader in West Kirby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your previous roles that align with team leadership, CRM management, and operational coordination. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Senior Operations Administrator / Team Leader role. Share specific examples of your achievements and how they relate to the duties listed in the job description.
Show Off Your Communication Skills:Since this role involves strong communication between teams, make sure your application showcases your ability to engage with stakeholders effectively. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Airsys
✨Know Your Stuff
Before the interview, make sure you’re familiar with the key responsibilities of a Senior Operations Administrator / Team Leader. Brush up on your knowledge of CRM systems, operational processes, and team leadership. This will help you answer questions confidently and show that you’re the right fit for the role.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in office administration, compliance management, and process improvement. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see how your experience aligns with their needs.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if AIRSYS is the right place for you.
✨Be Proactive and Positive
Demonstrate your proactive and solution-focused approach during the interview. Share instances where you identified issues and implemented improvements in your previous roles. A positive attitude can go a long way in making a great impression!
