IT Desktop Support Analyst – Duration: 3 months, Location: Tidworth, Wiltshire, Start date: ASAP, Schedule: 40 hours office based, Rate: £17.99 (Inside IR35, PAYE).
This is a hands‑on technical support opportunity in an office‑based environment, supporting end users with desktop equipment, mobile devices, meeting room hardware, and day‑to‑day IT needs.
Role Context
This position sits within a practical IT support setting, focusing on delivering and maintaining equipment, assisting users, and supporting smooth desktop operations across office and remote working environments.
Key Responsibilities
- Configure and prepare desktop equipment for deployment to end users.
- Deliver and install desktop assets and peripherals.
- Provide desktop incident support to users in the office or working remotely.
- Assist with user moves between office locations, including cabling, desktop configuration, and patching.
- Build, image, and configure PCs for deployment using standard processes.
- Support disposal, delivery, and returns processes as required.
- Support corporate mobile phones and hardware for meeting rooms.
- Provide assistance with KBRASPIRE Apps and MFA on personal devices.
- Follow Health & Safety regulations at all times.
Required Experience & Qualifications
- Good understanding of operating systems and Microsoft applications, specifically Windows 10 /11 and MS Teams.
- Knowledge of imaging/building PCs with MECM/CM or similar.
- Good communication skills and good written and spoken English.
- A full UK driving licence to drive company vehicles.
- Preferred if already BPSS and SC cleared.
