Account/Engagement Manager EOR in Manchester

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business - we transform lives through the world of work. We care about wellbeing, community engagement and our planet - we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

We support professionals looking for jobs with exceptional firms in the technology, construction, and engineering sectors.

Role Description

Airswift is seeking applicants for the position of Engagement Manager - Employer of Record (EOR). The Engagement Manager will serve as the main point of contact for existing customer account management matters within Airswift’s EOR team.

Principle Accountabilities:

• Collaborate with the sales team to identify and grow opportunities within the territory.
• Build and maintain strong, long-lasting client relationships.
• Provide guidance and support to clients ensuring compliance with all international laws and regulations, including immigration, employment contracts, work permits, and visa requirements.
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
• Clarify and document client goals, thinking "outside of the box" to deliver solutions.
• Develop an implementation strategy, identifying the tasks that need to be completed.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Identify issues, troubleshoot, explore options and present solutions to internal and external stakeholders and clients.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Identify and grow EOR opportunities within the region.
• Assist with challenging client requests or issue escalations as needed.
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
• Adhere to budgets for specific departments, projects, and business needs.

Skills, Knowledge, and Experience:

• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate effectively with employees, senior management, and external stakeholders.
• Strong analytical and problem-solving skills, with the ability to think "outside of the box".
• Exceptional organizational and time management skills, with the ability to prioritize and manage multiple projects and tasks simultaneously.
• Demonstrated leadership capabilities, with the ability to mentor and develop teams and drive a culture of continuous improvement.
• Strong IT literacy.

What we can offer you!

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Real time recognition through our employee reward platform.
• Mental Health First Aiders to signpost you to support when you need it.
• Yearly destination trips as part of our High Flyers program (Dubai, Buenos Aires, etc...).
• Charity days for various important causes such as Relay for Life and Earth Day.

Our Core Values:

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growthrequires change, challenge, risk and sacrifice - we will always choose growth.
• Life - Above all else, we value life. The quality of life, both in and outside of work, profoundly influences our well-being and our impact on the world.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion

At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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