At a Glance
- Tasks: Provide hands-on IT support for desktop equipment and mobile devices in a dynamic office environment.
- Company: Join a forward-thinking team in Tidworth, Wiltshire, focused on tech solutions.
- Benefits: Competitive pay at £17.99 per hour, with opportunities for growth and development.
- Other info: Ideal for tech-savvy individuals looking for practical experience in IT support.
- Why this job: Make a real difference by supporting users and ensuring smooth IT operations.
- Qualifications: Experience with Windows 10/11, MS Teams, and good communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a hands-on technical support opportunity in an office-based environment, supporting end users with desktop equipment, mobile devices, meeting room hardware, and day-to-day IT needs.
Role Context: This position sits within a practical IT support setting, focusing on delivering and maintaining equipment, assisting users, and supporting smooth desktop operations across office and remote working environments.
Key Responsibilities:
- Configure and prepare desktop equipment for deployment to end users.
- Deliver and install desktop assets and peripherals.
- Provide desktop incident support to users in the office or working remotely.
- Assist with user moves between office locations, including cabling, desktop configuration, and patching.
- Build, image, and configure PCs for deployment using standard processes.
- Support disposal, delivery, and returns processes as required.
- Support corporate mobile phones and hardware for meeting rooms.
- Provide assistance with KBRASPIRE Apps and MFA on personal devices.
- Follow Health & Safety regulations at all times.
Required Experience & Qualifications:
- Good understanding of operating systems and Microsoft applications, specifically Windows 10 /11 and MS Teams.
- Knowledge of imaging/building PCs with MECM/CM or similar.
- Good communication skills and good written and spoken English.
- A full UK driving licence to drive company vehicles.
- Preferred if already BPSS and SC cleared.
IT Desktop Support Analyst employer: Airswift
As an IT Desktop Support Analyst at our Tidworth location, you will join a dynamic team dedicated to providing exceptional technical support in a collaborative office environment. We pride ourselves on fostering a culture of continuous learning and professional development, offering employees the chance to enhance their skills while enjoying competitive pay and a supportive work atmosphere. With a focus on employee well-being and a commitment to health and safety, we ensure that our team members thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land IT Desktop Support Analyst
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at Airswift that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace IT Desktop Support Analyst
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at Airswift, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at Airswift can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at Airswift will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at Airswift
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at Airswift. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at Airswift.
