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For Companies At a Glance
- Tasks: Oversee time-sensitive orders and resolve escalated issues with minimal assistance.
- Company: Join Airspace, a forward-thinking company that values teamwork and innovation.
- Benefits: Competitive salary of £50,000 - £55,000 and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and transparency.
- Why this job: Make a real impact by balancing speed, cost, and customer satisfaction in logistics.
- Qualifications: Experience in operations and problem-solving skills are essential.
The predicted salary is between 50000 - 55000 £ per year.
Airspace is searching for an Operations Specialist II to oversee new orders containing critically time-sensitive commodities, keep customers informed on any deviations, and track order status from initiation to delivery.
Responsibilities
- Perform all responsibilities outlined in the Operations Specialist II Job Description.
- Advanced Problem Solving
- Independently resolve all escalated issues using provided resources with minimal assistance.
- Assist in resolving team member escalations and questions.
- Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals.
- Expert on all International regulations, Import, and Export requirements.
- Understand big-picture decisions for customers, balancing service with customer margins.
- Balance speed, cost, and customer impact without defaulting to escalations.
- Maintain minimal errors & service failures.
- Make educated decisions under pressure.
- Anticipate problems before they surface and act early.
- Hold and maintain Dangerous Goods Certification, remain knowledgeable on all Dangerous Goods requirements and adhere to current policy procedures.
- Assist in resolving team member inquiries for DG flagged orders.
- Gain knowledge of additional sector processes.
- Provide SOP guidance hand in hand with leadership.
- Uphold team expectations by leading through example.
- As an OSIII, meet minimum metric requirements and customer service standards; expectations will increase with each advancement.
Compensation
£50,000 - £55,000 annual salary
Core Values
- We are One Team. We believe we all accomplish more when we work together.
- We make an Impact. We are determined to have a positive influence on our environment, customers, our industry, and our world.
- We are Passionate. We care deeply about our mission and are not afraid to raise the bar.
- We are Transparent. We pride ourselves on having open, honest, and sincere communication with our team and customers.
- We are Innovative. We never settle and are always striving to improve our product, service, and ourselves.
Equal Employment Opportunity
Airspace is proud to be an Equal Employment Opportunity and Advantageous Action employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, disability, or other legally protected characteristics. Airspace participates in the E-Verify program for all locations.
Operations Specialist III - UK employer: Airspace
Contact Detail:
Airspace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Specialist III - UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to operations. Think about how you would handle time-sensitive situations or escalated issues, as these are key in the role of an Operations Specialist.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let them know why you're excited about the position and how you align with their core values. We love seeing candidates who genuinely care!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Airspace.
We think you need these skills to ace Operations Specialist III - UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operations Specialist III role. Highlight your experience with time-sensitive commodities and problem-solving skills, as these are key to what we’re looking for.
Showcase Your Knowledge: Demonstrate your understanding of international regulations and Dangerous Goods requirements in your application. We want to see that you’re not just familiar with these concepts but can apply them effectively.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless it’s relevant. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Airspace
✨Know Your Operations Inside Out
Make sure you’re well-versed in the responsibilities of an Operations Specialist III. Brush up on your knowledge of international regulations, import and export requirements, and how to balance speed, cost, and customer impact. This will show that you’re not just familiar with the role but are genuinely interested in excelling at it.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've independently resolved escalated issues in the past. Think about times when you had to make educated decisions under pressure. This is crucial for the role, so be ready to discuss specific scenarios where you balanced service quality with customer margins.
✨Showcase Teamwork and Leadership
Since Airspace values teamwork, come prepared to talk about how you’ve worked collaboratively in previous roles. Highlight instances where you led by example or assisted team members with their inquiries. This will align with their core value of being 'One Team' and demonstrate your commitment to fostering a positive work environment.
✨Emphasise Your Passion for the Industry
Airspace is looking for candidates who are passionate about their mission. Share what drives you in the operations field and how you stay updated on industry trends. This will help convey your enthusiasm and commitment to making a positive impact, which is key to fitting into their culture.