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For Companies At a Glance
- Tasks: Drive customer growth and loyalty through engaging conversations and innovative strategies.
- Company: Join Airship, a leader in customer experience technology trusted by top brands.
- Benefits: Enjoy flexible remote work, competitive pay, stock options, and wellness support.
- Why this job: Make an impact in a dynamic role that fosters professional growth and collaboration.
- Qualifications: 1-2 years in sales, strong communication skills, and a passion for tech.
- Other info: Fully remote position with opportunities for mentorship and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
Airship is trusted by the world's leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship's no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels.
As a Business Development Representative (BDR) at Airship, you will play a critical role in driving both new customer acquisition and expansion within our existing customer base in our APAC region. This is a more sophisticated BDR role designed for candidates with 1–2 years of sales development experience who are ready to have higher-impact, consultative conversations. You will be responsible not only for generating net-new pipeline, but also for engaging existing customers in meaningful discussions around cross-sell and upsell opportunities in partnership with Account Executives and Growth Managers.
This role requires strong discovery skills, business acumen, and the ability to tailor conversations to meet customer needs, utilize relevant use cases, and identify growth opportunities.
What You'll Do
- Identify, research, and qualify net-new accounts and buying groups to generate new logo pipeline
- Engage existing Airship customers to uncover expansion opportunities, including cross-sell and upsell motions
- Initiate and manage outbound and inbound prospecting efforts via phone, email, social, and other channels
- Conduct thoughtful discovery conversations to understand prospect and customer goals, challenges, and use cases
- Clearly articulate Airship's value proposition across different personas and stages of the customer lifecycle
- Partner closely with Account Executives and Growth Managers to align on account strategy, messaging, and next steps
- Nurture and advance opportunities from initial engagement through qualified meetings
- Maintain accurate and timely activity, notes, and pipeline data in Salesforce
- Collaborate with Marketing, Sales, and Enablement to continuously improve messaging and outreach strategies
- Stay current on industry trends, customer use cases, and competitive landscape
What We're Looking For
- 1–2 years of experience in a BDR, SDR, or similar sales role, preferably in B2B SaaS
- Demonstrated ability to generate pipeline through outbound prospecting and consultative conversations
- Experience engaging both new prospects and existing customers in value-based discussions
- Strong written and verbal communication skills with the ability to adapt messaging by persona and context
- High level of business curiosity and comfort navigating more complex sales conversations
- Proven track record of meeting or exceeding activity and pipeline goals
- Proficiency with CRM and sales tools (Salesforce, sales engagement platforms, data tools)
- Strong organizational skills, attention to detail, and follow-through
- Ability to work independently while collaborating closely with cross-functional partners
- Experience experimenting with AI tools in your personal or professional life - or an eagerness to learn!
Work Location & Travel Requirements
Airship's 'Digital First' approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely. This position is fully remote and may require up to 10% travel based on business needs or as requested by your manager.
Compensation
Base pay is part of the total compensation package and is determined by a variety of factors such as relevant skills, work experience, business priorities, market demands, and location. This role offers stock options, providing a direct opportunity to share in Airship's success. Medical insurance options for you and your dependents. Flexible time off, paid holidays, paid parental leave, and paid volunteer time off. Support for your overall wellbeing with employer-subsidized mental health and employee wellness programs. A digital-first work environment and a monthly stipend to support remote work. Mentorship and growth opportunities to build skills and accelerate professional development.
Hiring Commitment
Airship is committed to fostering a diverse work environment and providing equal employment opportunities to all applicants and employees. We welcome your application and our hiring and employment decisions are made irrespective of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
Business Development Representative in London employer: Airship
Contact Detail:
Airship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Representative in London
✨Tip Number 1
Get to know Airship inside out! Familiarise yourself with our platform and the brands we work with. This will help you have meaningful conversations during interviews and show that you're genuinely interested in what we do.
✨Tip Number 2
Network like a pro! Connect with current Airship employees on LinkedIn, join relevant groups, and engage in discussions. This can give you insider insights and might even lead to referrals, which can be a game-changer.
✨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the BDR role. Think about specific examples where you've driven customer engagement or generated leads, and be prepared to share them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Airship team. Don’t miss out on this opportunity!
We think you need these skills to ace Business Development Representative in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to reflect how your experience aligns with the role of a Business Development Representative. Highlight your sales development experience and any relevant achievements that showcase your ability to drive customer engagement.
Showcase Your Communication Skills: Since strong written communication is key for this role, ensure your application is clear, concise, and free of errors. Use language that reflects your understanding of the industry and the specific challenges Airship addresses.
Demonstrate Your Curiosity: We love candidates who show a genuine interest in learning and growing. In your application, mention any experiences where you've navigated complex sales conversations or engaged with customers to uncover their needs.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you faster!
How to prepare for a job interview at Airship
✨Know Your Stuff
Before the interview, dive deep into Airship's platform and its unique offerings. Understand how their no-code, AI-powered tools work and think about how you can articulate their value proposition to potential customers. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Practice Your Discovery Skills
Since this role involves engaging in consultative conversations, practice asking open-ended questions that uncover customer needs and challenges. Role-play with a friend or use mock interviews to refine your ability to listen actively and respond thoughtfully.
✨Showcase Your Sales Experience
Be ready to discuss specific examples from your previous roles where you successfully generated pipeline or engaged customers. Highlight your experience with outbound prospecting and any consultative sales techniques you've used. This will demonstrate your capability to thrive in a BDR role.
✨Stay Current on Industry Trends
Familiarise yourself with the latest trends in customer experience and B2B SaaS. Being knowledgeable about the competitive landscape and industry challenges will not only impress your interviewers but also allow you to engage in more meaningful discussions during the interview.